New Jersey Transport inc Moving Company
Additional Cities Served: Jersey City, Elizabeth, Clifton, Bayonne, Hoboken, KearnyShow More >
Authorized
for Interstate Moves
Last Checked: 09/14/21*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of New Jersey Transport inc Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
New Jersey Transport inc Moving Company has garnered predominantly negative reviews, highlighting numerous instances of dissatisfaction and poor experiences, though a small fraction of customers reported positive outcomes.
Recent Reviews Mention...
“worst possible experience with this company”
“worst movers, will not recommend to anyone”
“horrible experience overall”
2. Punctuality
Nationwide Average: 8.07/10
New Jersey Transport inc Moving Company frequently fails to meet scheduled times, resulting in numerous instances of delayed or non-existent service.
Recent Reviews Mention...
“picking up the boxes and furniture was timely”
“arrived 2.5 hours late”
“were not punctual”
3. Affordability
Nationwide Average: 7.69/10
New Jersey Transport inc Moving Company is highly criticized for significantly exceeding initial quotes with unexpected charges, suggesting a low level of affordability.
Recent Reviews Mention...
“price almost DOUBLED unexpectedly”
“They almost DOUBLED the quoted price.”
“demanded an extra 600.00”
4. Communication
Nationwide Average: 7.53/10
New Jersey Transport inc Moving Company generally provides poor customer service, characterized by unresponsiveness, difficulty in establishing contact, and unprofessional interactions, despite a few instances of positive feedback.
Recent Reviews Mention...
“still trying to contact them”
“STILL trying to get in contact to rectify issues.”
“they won't return my emails now ”
5. Stick to Prices
Nationwide Average: 5.99/10
New Jersey Transport inc Moving Company overwhelmingly receives negative feedback for charging significantly more than initially quoted, imposing hidden fees, and not honoring their original estimates.
Recent Reviews Mention...
“quoted one price, charged another”
“Quoted one price, charged a totally different one.”
“promised steps included but still charged ”
6. Speed
Nationwide Average: 8.58/10
New Jersey Transport inc Moving Company receives mixed feedback but predominantly negative reviews, highlighting issues such as significant delays and inefficient service despite a few instances of quick moving experiences.
Recent Reviews Mention...
“waiting over 15 days”
“packing my apartment took 8-1/2 hours”
“charged for unutilized time”
7. Friendliness
Nationwide Average: 8.91/10
New Jersey Transport inc Moving Company has received mixed reviews, with several customers highlighting negative experiences of unprofessionalism and rudeness, but also a notable number mentioning positive interactions with courteous and polite staff.
Recent Reviews Mention...
“individual delivering was unprofessional and aggressive”
“unprofessional and uncouth”
“Unprofessional and uncouth crew.”
8. Will Hire Again
Nationwide Average: 8.18/10
New Jersey Transport inc Moving Company overwhelmingly receives negative feedback, with most customers expressing strong dissatisfaction and advising against their services, though a few do report positive experiences.
Recent Reviews Mention...
“would never use this company again”
“will not recommend to anyone”
“would never hire them again”
9. Professionalism
Nationwide Average: 8.31/10
New Jersey Transport inc Moving Company consistently received negative feedback for unprofessionalism, including aggressive behavior and lack of respect, despite a few isolated instances of positive reviews highlighting professional conduct.
Recent Reviews Mention...
“individual delivering was unprofessional and aggressive”
“uncouth and unethical behavior”
“Ethically and professionally unacceptable.”
10. Conflict Handling
Nationwide Average: 4.07/10
New Jersey Transport inc Moving Company displays a consistent lack of effort and unwillingness to address and rectify customer issues, ranging from missing items to inadequate attempts at resolution or compensation.
Recent Reviews Mention...
“still haven't rectified missing item”
“An item is missing and no contact has been made.”
“did not right any wrongs, just ignored complaints ”
11. Precision & Care
Nationwide Average: 8.01/10
New Jersey Transport inc Moving Company frequently receives criticism for damaged and missing items, suggesting a widespread issue with their care and handling practices, despite a few positive outliers.
Recent Reviews Mention...
“our household items suffered dramatically”
“boxes showed up damaged”
“Boxes showed up damaged.”
Customer Insights
Cost: $ 3549.00 from 7 reviews
Hourly Minimum: 4 hours from 3 reviews
Interstate Move Duration: 10 days from 19 reviews
Great Crew Members
Jay | helped me through the process |
Steve | Steve seemed to care about the situation |
Steve, Adam | Steve and Adam were helpful during the process |
Steve | provided a great quote, courteous, friendly |
Steve | was nice until deposit given |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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