Dumbo Moving & Storage is a Brooklyn-based moving company that has been in business since 2007. The company started with a single truck and has since grown to operate over 55 vehicles, serving not just local areas such as Manhattan, Bronx, Brooklyn, Queens, Long Island, and Staten Island, but also offering interstate and long-distance services, including moves to New Jersey and Florida. Familiar with Union City, NJ's moving services territory, they have significant experience in this part of the state. As the official movers for the Mayor's office, they pride themselves on providing unmatched customer service and affordable moving solutions. Services include packing, storage, office moves, moving insurances, and personalized moving strategies. Their storage facilities offer state-of-the-art security and convenient locations throughout NYC.
Dumbo Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Dumbo Moving & Storage
Additional Cities Served: West New York, Hoboken, Kearny, Secaucus, Palisades Park, North ArlingtonShow More >
Moving Services
- Local Moving
- Cheap & Affordable Moving
- Moving Bin Rentals
- Moving Truck Rentals
- Moving Boxes for Purchase
- Office Moves
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Dumbo Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Dumbo Moving & Storage receives mixed reviews, with some customers praising their efficiency and professionalism, while others describe their experiences as nightmarish and criticize the company for poor service and professionalism.
Recent Reviews Mention...
“experience was much worse this time”
“Nightmare experience with Dumbo”
“Terrible service indicates dissatisfaction”
2. Punctuality
Nationwide Average: 8.07/10
Dumbo Moving & Storage generally receives positive feedback, though there have been notable instances of tardiness.
Recent Reviews Mention...
“Showed up almost an hour late”
“Prompt implies on-time arrival”
“they were punctual”
3. Affordability
Nationwide Average: 7.69/10
Dumbo Moving & Storage generally experiences sentiment towards the high cost and unexpected fees, despite a few reviews highlighting their cost-effectiveness and reasonable pricing.
Recent Reviews Mention...
“contracted amount increased by $500.”
“prices are very reasonable”
“Expensive for no reason”
4. Communication
Nationwide Average: 7.53/10
Dumbo Moving & Storage experiences a stark division, with numerous customers praising individual employees for their responsiveness and friendliness, while an equally significant number report poor communication, unprofessional behavior, and difficulty in contacting management.
Recent Reviews Mention...
“George was very accommodating to changes.”
“they hung up the phone on me”
“Walter was very responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Dumbo Moving & Storage overwhelmingly fails to honor their initial quotes, frequently introducing unexpected costs and significant price increases.
Recent Reviews Mention...
“Tried to change the terms of the move on move-out day”
“stated the need to pay $500 more.”
“no issues with price during pickup ”
6. Speed
Nationwide Average: 8.58/10
Dumbo Moving & Storage is overwhelmingly praised for its exceptionally fast and efficient moving services, despite a few reports of longer-than-expected move times.
Recent Reviews Mention...
“excellent efficient and fast”
“got the job done quick”
“loading was completed in ten minutes”
7. Friendliness
Nationwide Average: 8.91/10
Dumbo Moving & Storage seems to have mixed reviews, with some customers reporting extremely positive interactions and others experiencing rudeness and unprofessional behavior from the staff.
Recent Reviews Mention...
“Bad attitude from the crew”
“George was a pleasure to work with.”
“Walter, Asia, and Baha were kind and helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Dumbo Moving & Storage has a noticeably divided customer base with several customers expressing strong dissatisfaction and a reluctance to rehire, while a smaller group has had highly positive experiences recommending the service and expressing intentions to use it again.
Recent Reviews Mention...
“experience was much worse, implying would not rehire”
“would not use them again”
“Would caution anyone using Dumbo”
9. Professionalism
Nationwide Average: 8.31/10
Dumbo Moving & Storage has mixed reviews, with some clients highlighting instances of unprofessional behavior while others commend the professionalism of certain team members.
Recent Reviews Mention...
“Did not act professionally by changing move terms”
“Crew's bad attitude denotes unprofessionalism”
“George was very professional.”
10. Conflict Handling
Nationwide Average: 4.07/10
Dumbo Moving & Storage predominantly demonstrates a lack of responsibility and inadequate resolution efforts in addressing damages and customer issues.
Recent Reviews Mention...
“tried to deny responsibility for damaging table”
“refused to make the situation right”
“Dumbo only refunded a small percentage for 1 item”
11. Precision & Care
Nationwide Average: 8.01/10
Dumbo Moving & Storage appears to have mixed feedback, with numerous complaints about damaged and lost items alongside several praises for careful and meticulous moving services.
Recent Reviews Mention...
“didn't wrap an antique table and damaged it”
“they damaged our expensive high-end table”
“Valuable possessions were stolen”
Customer Insights
Cost: $ 824.00 from 7 reviews
Local Move Duration: 5 hours from 4 reviews
Great Crew Members
| George | George was very professional and helpful. |
| Walter,Asia,Baha | Walter was responsive. Asia and Baha were efficient and fast. |
| Carlos | Carlos and his boys were quick and efficient |
| Bruce, Joseph, Stefan | Bruce managed communication, Joseph and Stefan handled the move well |
| Ron | helped me from day one till delivery |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Union City Moving Services
