US Relocation is a reputable moving company that specializes in moving households and businesses in New Jersey. Located in North Brunswick Township, it can handle all types of moving projects from local moves to intrastate and cross-country relocations, including commercial services such as office moves, corporate downsizing, and remodeling projects. US Relocation has an organized team that provides a personal touch to every move they perform to give customers a smooth, enjoyable moving experience. They are always on time and will go beyond just carrying boxes to help you move your items. Licensed, insured, and trained, these movers are experienced in serving the surrounding communities while offering affordable rates without any hidden fees or charges. With US Relocation, you don’t have to worry about unexpected costs after your move – there will be no surprises on your end. If you're looking for more options for moving services, do consider checking out the list of trusted Trenton, NJ relocation experts.
US Relocation, Inc.
About US Relocation, Inc.
Additional Cities Served: Trenton, New Brunswick, Perth Amboy, Sayreville, Princeton, SummitShow More >
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of US Relocation, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
US Relocation, Inc. receives mixed reviews—showcasing experiences that vary widely from excellent and smooth moving processes to numerous accounts of terrible service and extreme dissatisfaction.
Recent Reviews Mention...
“very satisfied with the service”
“great work by movers”
“great job by movers”
2. Punctuality
Nationwide Average: 8.07/10
US Relocation, Inc. typically struggles with timely arrivals and meeting schedules, facing numerous instances of significant delays and miscommunications.
Recent Reviews Mention...
“Guys were great on time”
“Crew was a bit late because of truck trouble”
“arrived on time”
3. Affordability
Nationwide Average: 7.69/10
US Relocation, Inc. frequently disappoints customers with charges significantly higher than initial quotes, despite a few praising its competitive pricing.
Recent Reviews Mention...
“extremely pleased with the price”
“the quoted price was affordable”
“price was competitive”
4. Communication
Nationwide Average: 7.53/10
US Relocation, Inc. exhibits significant inconsistencies, with some customers experiencing exceptional service while a larger number report issues ranging from lack of responsiveness to poor internal communication.
Recent Reviews Mention...
“Excellent customer service from Chris and Team”
“they were in contact early on the day”
“Easy to get ahold of and communicate through”
5. Stick to Prices
Nationwide Average: 5.99/10
US Relocation, Inc. consistently fails, with numerous reviews indicating adjustments to original estimates that resulted in customers paying significantly more than expected.
Recent Reviews Mention...
“final price was over $1,300 from an $800 quote”
“the move coordinator was honest with the quoted price”
“final price was shocking compared to estimate”
6. Speed
Nationwide Average: 8.58/10
US Relocation, Inc. frequently underperforms, evidenced by widespread complaints about inefficiency, significant delays, and instances of extending tasks deliberately or due to incompetence.
Recent Reviews Mention...
“moved everything in a timely manner”
“were quick”
“move took much longer than estimated”
7. Friendliness
Nationwide Average: 8.91/10
US Relocation, Inc. receives mixed reviews, with some customers finding their staff to be very cordial and others experiencing unprofessional and rude behavior.
Recent Reviews Mention...
“the gentlemen were very professional and pleasant”
“Very kind and courteous”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
US Relocation, Inc. seems to face significant challenges with a majority of customers expressing disapproval and a strong reluctance to use their services in the future.
Recent Reviews Mention...
“very satisfied and would hire again”
“recommend this company and would hire again”
“will hire them again”
9. Professionalism
Nationwide Average: 8.31/10
US Relocation, Inc. has received mixed feedback, with notable praise for serious work ethics and professionalism in several cases, but is significantly overshadowed by numerous reports of unprofessional behavior, lack of preparation, and generally unprofessional conduct from the crew.
Recent Reviews Mention...
“completed the move in a very professional manner”
“they were very professional”
“Very professional crew”
10. Conflict Handling
Nationwide Average: 4.07/10
US Relocation, Inc. appears to have consistently demonstrated an unwillingness or inability to adequately address and resolve customer complaints and issues.
Recent Reviews Mention...
“went extra mile to accommodate changes”
“they don't want to replace anything”
“was offered $25 compensation”
11. Precision & Care
Nationwide Average: 8.01/10
US Relocation, Inc. demonstrates a notable disparity in customer experiences, with some praising their meticulousness and others reporting significant damage and negligence.
Recent Reviews Mention...
“very careful moving everything in and out”
“special care given to items”
“made sure all items were wrapped and properly put in”
Customer Insights
Cost: $ 1300.00 from 26 reviews
Hourly Minimum: 3 hours from 4 reviews
Local Move Duration: 4.25 hours from 29 reviews
Interstate Move Duration: 3 days from 22 reviews
Great Crew Members
Chris | Excellent customer service from Chris and Team |
Christian | Directed everything very courteously and professionally |
Richard Hutton, Chris Herald | patient and extremely kind |
Alex,Victor | did a good job in assisting at all stages |
Chris,Ashish | Great job by Chris and Ashish |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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