Gom Moving is a highly rated moving company based in Ridgefield, NJ, known for providing exceptional and stress-free Trenton, NJ moving services. The company is insured, bonded, and certified, ensuring the highest level of professionalism and security. Gom Moving offers a variety of services, including regular moving with customizable options based on size and distance, packing services provided by experienced professionals, and commercial and office moving services. Gom Moving is distinguished from other moving companies due to its customer-oriented approach, as evidenced by its numerous positive reviews and commitment to meeting clients' specific needs.
Gom Moving 1 Rated Customer Satisfaction
About Gom Moving 1 Rated Customer Satisfaction
Additional Cities Served: Hackensack, Fort Lee, Princeton, Englewood, Paramus, Cliffside ParkShow More >
Moving Services
- Regular Moving
- Packing Service
- Commercial & Office
Awards
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Summarized Review of Gom Moving 1 Rated Customer Satisfaction
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Gom Moving 1 Rated Customer Satisfaction consistently receives high praise for its reliable, efficient, and professional moving services, with nearly all customers reporting exceptional satisfaction despite a single report of a poor experience.
Recent Reviews Mention...
“Always reliable and provide great service”
“Gabsoo Kim, Kenny, Marvin were amazing”
“best movers I have ever dealt with”
2. Punctuality
Nationwide Average: 8.07/10
Gom Moving 1 Rated Customer Satisfaction consistently demonstrates their commitment to being on time, often arriving early, making them highly reliable and dependable concerning scheduled moving times.
Recent Reviews Mention...
“arrived 15 minutes early”
“they were punctual”
“The movers were all so timely”
3. Affordability
Nationwide Average: 7.69/10
Gom Moving 1 Rated Customer Satisfaction overwhelmingly receives high praise for its competitive and reasonable pricing, with many customers expressing satisfaction with the cost in comparison to the value received, despite a few dissenting opinions on price.
Recent Reviews Mention...
“pricing is very competitive”
“they had best price”
“amazing price”
4. Communication
Nationwide Average: 7.53/10
Gom Moving 1 Rated Customer Satisfaction consistently provides prompt, courteous, and highly responsive communication with their customers, alongside impressive professionalism, although there were isolated concerns regarding honesty about insurance and responsibility for damages.
Recent Reviews Mention...
“received a call back, questions answered quickly”
“staff on the phone was very kind”
“communication was seamless”
5. Stick to Prices
Nationwide Average: 5.99/10
Gom Moving 1 Rated Customer Satisfaction generally upholds their original quotes, maintaining honesty and avoiding hidden fees, despite two instances of not meeting expectations regarding pricing and quality promises.
Recent Reviews Mention...
“seamless from getting the initial quote”
“wasn't charged extra despite difficulties”
“simple one number covering all costs”
6. Speed
Nationwide Average: 8.58/10
Gom Moving 1 Rated Customer Satisfaction consistently impresses customers with their extremely quick, efficient, and professional moving services.
Recent Reviews Mention...
“They were extremely quick”
“very fast move”
“everything moved super fast”
7. Friendliness
Nationwide Average: 8.91/10
Gom Moving 1 Rated Customer Satisfaction overwhelmingly receives high praise for their nice, courteous, and friendly crew members, demonstrating exceptional team behavior with only a singular negative remark regarding rudeness.
Recent Reviews Mention...
“nicest and trust worthy crew members”
“very kind and efficient”
“staff were nice”
8. Will Hire Again
Nationwide Average: 8.18/10
Gom Moving 1 Rated Customer Satisfaction receives overwhelmingly positive feedback, with nearly all customers expressing a strong desire to use their services again due to high satisfaction.
Recent Reviews Mention...
“Highly recommend and would use again”
“We will definitely use Gom moving again”
“will be hiring them again”
9. Professionalism
Nationwide Average: 8.31/10
Gom Moving 1 Rated Customer Satisfaction has overwhelmingly positive reviews for their professionalism, accommodating and efficient service, with isolated complaints regarding honesty and handling of complaints.
Recent Reviews Mention...
“extremely professional”
“very accommodating and professional”
“extremely professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Gom Moving 1 Rated Customer Satisfaction demonstrates a clear lack of effort in addressing issues, refusing to take responsibility, and compensating for damages.
Recent Reviews Mention...
“did not try to rectify the situation honestly ”
“refused to take responsibility for damages”
“did not pay for the treadmill they broke”
11. Precision & Care
Nationwide Average: 8.01/10
Gom Moving 1 Rated Customer Satisfaction consistently demonstrates exceptional care and professionalism, ensuring that items, from fragile furniture to personal belongings, are moved without damage, while only a few instances of dissatisfaction were reported regarding mishandling.
Recent Reviews Mention...
“very careful with the items, floors, etc”
“everything came undamaged”
“thoroughly and caringly handling”
Customer Insights
Local Move Duration: 3 hours from 5 reviews
Great Crew Members
Gabsoo Kim, Kenny, Marvin | extremely professional and quick |
Danny | Thank you Danny! |
Chanwoo Kim | outstanding language skills and leadership |
Sungsu Kwon | polite, professional and relieved my moving stress |
Danny | extremely responsive and helpful scheduling the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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