With over 50 years of experience, Armstrong Relocation has been providing their services in New Jersey. They have a consistent dedication to personalized service and meticulous attention to every detail. While their base of operations is in the New Jersey area, they extend their services to the local metro, statewide, and even nationwide. Being a branch of a larger nationwide company, Armstrong Relocation is able to leverage a broad array of resources and support. Yet, they still maintain the charm of a local and family-owned operation. They offer various services including residential, commercial, and office moves, along with providing storage solutions. But what differentiates Armstrong Relocation from the rest is their unwavering commitment towards surpassing customer expectations and ensuring a smooth transition process. If you happen to be looking for other moving solutions, you might also want to check out other experienced movers serving West Springfield Town, MA.
Armstrong Relocation
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Armstrong Relocation
Additional Cities Served: Morristown, Dover, New Milford, Phillipsburg, Hopatcong, MiddlesexShow More >
Moving Services
- Local Moving Services
- LongDistance Moving Services
- CrossCountry Moving Services
- International Moving Services
- Small Moving Services
- Piano Moving Services
- Pool Table Moving Services
- Appliance Moving Services
- LastMinute Moving Services
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Summarized Review of Armstrong Relocation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Armstrong Relocation consistently provides outstanding and highly recommended moving services, though there were a few reports of dissatisfaction related to furniture damage and service expectations.
Recent Reviews Mention...
“Aaron, David, Tony, Nelson, Vince, and Omar were amazing”
“great experience with the moving service”
“Great service and very helpful all along the way”
2. Punctuality
Nationwide Average: 8.07/10
Armstrong Relocation generally receives positive feedback for being on time, although there are a few instances of delays and early arrivals that mar its record.
Recent Reviews Mention...
“punctual (even early)”
“Packers and movers were so late”
“They were on time”
3. Affordability
Nationwide Average: 7.69/10
Armstrong Relocation generally offers fair and often lower-than-expected prices for its services, despite some perceptions of it not being the cheapest option available.
Recent Reviews Mention...
“The price was fair”
“cost was much less than I expected”
“cost more than expected for the service received”
4. Communication
Nationwide Average: 7.53/10
Armstrong Relocation generally demonstrates exceptional responsiveness and professionalism, although there have been some noted instances of miscommunication and delays in responses.
Recent Reviews Mention...
“Hollie and Ray Ann were very easy to contact”
“Team will follow up during every part”
“handled super professionally and very organized”
5. Stick to Prices
Nationwide Average: 5.99/10
Armstrong Relocation generally exhibits reliability and transparency, notwithstanding a few instances of dissatisfaction concerning adherence to initial estimates.
Recent Reviews Mention...
“did not mention sticking to quoted prices, giving benefit of the doubt”
“was told it will now not arrive until the 5th of March”
“claims denied despite coverage”
6. Speed
Nationwide Average: 8.58/10
Armstrong Relocation receives mixed feedback, with many customers praising their efficiency and quickness, while others criticize their packing and overall speed, leading to delays and a perception of inexperience.
Recent Reviews Mention...
“super efficient”
“inefficient packing prolonged the process”
“got me loaded in about an hour”
7. Friendliness
Nationwide Average: 8.91/10
Armstrong Relocation consistently demonstrates a high level of courteous and pleasant interactions, with many customers highlighting the movers' helpful and kind nature despite isolated communication issues.
Recent Reviews Mention...
“Can't recommend them enough”
“everyone was pleasant”
“really nice people”
8. Will Hire Again
Nationwide Average: 8.18/10
Armstrong Relocation overwhelmingly receives positive feedback from its customers, reflecting a high level of satisfaction and a strong likelihood of repeat business despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“You will love them”
“would have a great experience again”
“would highly recommend”
9. Professionalism
Nationwide Average: 8.31/10
Armstrong Relocation is highly regarded for their professional, detail-oriented, and respectful crews, though there were a few noted instances of unprofessionalism and delays.
Recent Reviews Mention...
“Went way above and beyond”
“crew was professional and detail oriented”
“patient and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Armstrong Relocation generally exhibits a significant lack of initiative to address and amend customer grievances, notwithstanding a couple of instances where they notably exceeded expectations in resolving issues.
Recent Reviews Mention...
“Issues not apologized for, customer service was rude”
“Jenny has been unresponsive in fixing issues.”
“no willingness to rectify the delayed delivery and issues”
11. Precision & Care
Nationwide Average: 8.01/10
Armstrong Relocation demonstrates strong performance with numerous instances of careful and respectful handling, although there are notable concerns regarding damage and mishandling in several cases.
Recent Reviews Mention...
“Everything arrived safely and without issue”
“slight upholstery tear and misaligned drawer”
“Disappointed with the entire process”
Customer Insights
Interstate Move Duration: 10 days from 3 reviews
Great Crew Members
| Aaron, David, Tony, Nelson, Vince, Omar | were amazing and went way above and beyond |
| Ray Ann,Hollie,Jimmy,Aaron | pleasant, professional, detail oriented, easy to contact |
| Mike D. | went out of their way to help |
| Dakota | was very helpful and apologetic on call |
| Dan, Matt | went out of their way to make sure we were happy |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
West Springfield Town Moving Services
