Prudential Van Lines is a family-owned moving company based in Ridgefield, New Jersey that has been in business since 1995. They provide nationwide long-distance moving services for both residential and commercial clients. Some of their specialized services include piano moving, fine art moving, packing services, and storage solutions. They pride themselves on their personal and professional care, with each move being handled by a personal relocation consultant who meticulously plans and coordinates all aspects. If you're looking for movers in Fort Lee, NJ, it's worth considering all the city's options. Prudential Van Lines is a member of the American Movers & Storage Association and has an A+ rating with the Better Business Bureau.
Prudential Van-Lines
based on 731+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Prudential Van-Lines
Additional Cities Served: Westfield, Englewood, Cliffside Park, Secaucus, Palisades Park, RutherfordShow More >
Moving Services
- Long Distance Moves
- Local Moves
- Commercial Moves
- Piano Movers
- Fine Art Movers
- Packing Services
- Storage Solutions
New Jersey Moving License
Expired
Last Checked: 01/27/22USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Prudential Van-Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.68/10
Nationwide Average: 8.44/10
Prudential Van-Lines has a polarized reputation, with numerous customers praising their excellent and professional service, while a significant minority report extremely negative experiences.
Recent Reviews Mention...
“terrible experience overall”
“this is the worst company I ever seen”
“Great group of guys and efficient move”
2. Punctuality
5.92/10
Nationwide Average: 8.07/10
Prudential Van-Lines generally has mixed feedback, with a notable number of customers praising their timely service, while a significant portion reports delays and inconsistency in service timing.
Recent Reviews Mention...
“they were two hours late”
“punctual during arrival and delivery”
“crew member took 2-2 1/2 hours for a hardware store run”
3. Affordability
4.88/10
Nationwide Average: 7.69/10
Prudential Van-Lines receives mixed reviews, with some customers praising its cost-effectiveness and reasonable pricing, while a significant number report being charged substantially more than quoted, leading to overall dissatisfaction concerning unexpected expenses.
Recent Reviews Mention...
“charged $600 more than quoted”
“rates are still quite affordable”
“affordable and get 3 guys not 2”
4. Communication
4.75/10
Nationwide Average: 7.53/10
Prudential Van-Lines has mixed feedback with numerous customers praising their responsiveness and professionalism, while a significant portion reports major issues with communication, ranging from ignored calls to rude interactions.
Recent Reviews Mention...
“ignored when tried to file a claim”
“no one answer for you after they drop your things off”
“smooth and effortless communication from start to end”
5. Stick to Prices
3.28/10
Nationwide Average: 5.99/10
Prudential Van-Lines frequently fails to honor its initial quotes, often demanding significantly higher payments than initially promised, despite a few instances of consistency and transparency.
Recent Reviews Mention...
“demanded $600 above the quote”
“Price change at pick up”
“price did not change despite extra work”
6. Speed
7.49/10
Nationwide Average: 8.58/10
Prudential Van-Lines generally receives positive feedback, highlighting their fast and efficient service amidst a few reports of delays and inefficiencies.
Recent Reviews Mention...
“so fast and efficient”
“took a long time on delivery day”
“felt time was dragged out”
7. Friendliness
7.65/10
Nationwide Average: 8.91/10
Prudential Van-Lines generally receives positive remarks for their personable and courteous service, though there are notable instances of rudeness and unprofessional behavior.
Recent Reviews Mention...
“Polite and efficient crew”
“they are still as friendly as I remember”
“very personable and pleasant”
8. Will Hire Again
6.17/10
Nationwide Average: 8.18/10
Prudential Van-Lines receives mixed feedback, with a significant number of customers expressing high satisfaction and eagerness to rehire, while a notable portion strongly advises against using their services again due to negative experiences.
Recent Reviews Mention...
“would definitely not hire again”
“would hire these guys to help me”
“would not recommend to anyone”
9. Professionalism
6.26/10
Nationwide Average: 8.31/10
Prudential Van-Lines experiences varied feedback, with many praising their professionalism, efficiency, and courteous behavior, while a notable number of customers highlight instances of unprofessional conduct and poor service.
Recent Reviews Mention...
“conduct was unprofessional ”
“this is the worst company I ever seen”
“damn serious about the work”
10. Conflict Handling
1.43/10
Nationwide Average: 4.07/10
Prudential Van-Lines largely fails to adequately address or resolve customer complaints and issues, often leaving them without satisfactory solutions or appropriate compensation.
Recent Reviews Mention...
“no help with the claims post move”
“no one answers after they drop your things off”
“problems were not resolved satisfactorily”
11. Precision & Care
5.97/10
Nationwide Average: 8.01/10
Prudential Van-Lines has a mixed reputation, with several customers praising their carefulness and attention to detail, while a significant number report damage, loss, or mishandling of their belongings.
Recent Reviews Mention...
“they broke an expensive statue”
“No damage to my furniture or other items”
“very careful with my things”
Customer Insights
Local Move Duration: 4 hours from 3 reviews
Interstate Move Duration: 8 days from 4 reviews
Great Crew Members
| Lisa G | Lisa G was always kind and accommodating |
| owner | great job maximizing storage and quick work |
| Steve | Steve is great with solutions and patience |
| Oscar | Oscar and his crew were professional, thorough, and efficient |
| Michael, Oscar | Michael and Oscar were very helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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