Whether you are relocating within the Tri-State area or moving long distance across the states, you need experienced professionals to handle all your moving needs. One such company is US Express Moving NJ. Providing expert-quality, professional moving services for homes and businesses throughout New York, Connecticut, New Jersey, and the United States, this team has a reputation for professionalism, attention-to-detail, and courtesy. They offer residential and commercial moving services including, but not limited to, long-distance moving, state-to-state moving, and Tri-State moving. Based in Ridgefield, New Jersey, this fully licensed and insured moving team can also handle your storage needs, pack your fragile and antique items, and provide a custom-tailored moving plan for your individual circumstances.
US Express Moving NJ
About US Express Moving NJ
Additional Cities Served: Hackensack, Fort Lee, Fair Lawn, Englewood, Bergenfield, ParamusShow More >
Moving Services
- Long Distance Moving
- State To State Moving
- Tri State Moving
- Commercial Moving
- New Jersey Moving
- New York Moving
- Office Movers NJ
- Residential Moving
- Last Minute Move
- Fine Art & Antique Piano Moving
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of US Express Moving NJ
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
US Express Moving NJ receives a mixed reception, with customers either praising their service as excellent and efficient or criticizing it as disastrous and damaging.
Recent Reviews Mention...
“NO STARS review and overall dissatisfaction”
“some furniture was damaged”
“can’t recommend them enough”
2. Punctuality
Nationwide Average: 8.07/10
US Express Moving NJ consistently demonstrates excellent time management by always arriving at or before the scheduled time.
Recent Reviews Mention...
“arrived later than promised”
“arriving at the beginning of the time window”
“showed up early”
3. Affordability
Nationwide Average: 7.69/10
US Express Moving NJ generally falls short, with customers frequently reporting charges significantly higher than initial quotes, though there is mention of receiving good value for the money spent.
Recent Reviews Mention...
“additional charges were unfair”
“no hidden fees, no surprises”
“had the best rates”
4. Communication
Nationwide Average: 7.53/10
US Express Moving NJ received mixed feedback with some customers facing significant issues in getting responses, while others praised the company for its clear and helpful interaction.
Recent Reviews Mention...
“communication broke down regarding delivery”
“were friendly yet professional”
“customer service was helpful, thorough, and quick”
5. Stick to Prices
Nationwide Average: 5.99/10
US Express Moving NJ seemingly struggles with often charging significantly more than their initial estimates, though there are instances where they adhere to the quoted price.
Recent Reviews Mention...
“unexpected and unfair extra fees”
“readjusted pricing during the move”
“Got tricked and experienced a scam.”
6. Speed
Nationwide Average: 8.58/10
US Express Moving NJ is highly praised for their quick service, including during tasks that involve disassembling and reassembling furniture.
Recent Reviews Mention...
“took much longer to deliver than promised”
“got everything done quickly and correctly”
“move went fairly fast”
7. Friendliness
Nationwide Average: 8.91/10
US Express Moving NJ generally receives positive reviews for their staff's approachability and kindness, though there was a notable instance of unprofessional behavior.
Recent Reviews Mention...
“crew's behavior changed at delivery”
“the movers were friendly”
“The guys were friendly yet professional”
8. Will Hire Again
Nationwide Average: 8.18/10
US Express Moving NJ receives mixed reviews, with customers either strongly recommending them based on multiple positive experiences or expressing a definitive unwillingness to use their services again due to issues like damage and poor service.
Recent Reviews Mention...
“would not use or recommend this service again”
“would not hire again due to scam experience.”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
US Express Moving NJ receives mixed reviews, with some customers praising their expertise and courteous behavior while others criticize them for a lack of professionalism and ethics, as well as gross negligence.
Recent Reviews Mention...
“initial crew was professional, but delivery crew was not”
“crew worked efficiently and with professionalism”
“total pros, worked well together”
10. Conflict Handling
Nationwide Average: 4.07/10
US Express Moving NJ generally shows a lack of commitment to acknowledge or compensate for damages, aside from one instance where they worked out a reasonable compensation.
Recent Reviews Mention...
“did not make right on the missing or damaged items”
“No willingness shown to right a wrong.”
“refused to acknowledge fault or refund for damaged items”
11. Precision & Care
Nationwide Average: 8.01/10
US Express Moving NJ has received primarily negative feedback for damaging merchandise, furniture, and property, despite a few reports of careful handling.
Recent Reviews Mention...
“items were damaged and missing”
“chipped furniture, lopsided bar cart, scratches on glass items”
“wrapped our furniture appropriately, carried everything carefully”
Customer Insights
Cost: $ 3681.00 from 5 reviews
Local Move Duration: 3 hours from 5 reviews
Interstate Move Duration: 10 days from 4 reviews
Great Crew Members
Mike | professional during setup |
Fernando,Asa,Derrick,Andre,Dakota | worked efficiently, were personable, and made moving fun |
Michael | Michael praised for carrying out a stellar move |
Sam, Andres | listened to our needs and helped to assemble bed |
Justin | easy to communicate with and fast response |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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