Cobra Van Lines LLC, established in 2015, is a professional moving company based in Norwood, NJ. They offer a wide range of services, including long-distance and corporate moving, packing and unpacking, storage, and specialized services like piano moving. Cobra Van Lines takes pride in being cost-efficient, emphasizing not breaking the bank while relocating. Their service extends across numerous locations nationwide, having expanded to 25 locations by 2022, assisting over 100,000 families. This growth signifies their commitment to delivering expert moving support with a significant focus on customer satisfaction and tailored moving solutions. They maintain stringent standards with comprehensive licensure and insurance, ensuring peace of mind for their clients.
Cobra Van Lines LLC
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Cobra Van Lines LLC
Additional Cities Served: South River, River Edge, Westwood, Hillsdale, Waldwick, Emerson
Moving Services
- Long Distance Moving Services
- Corporate Moving Services
- Small Move Solutions
- Packing & Unpacking
- Storage Service
- Packing And Unpacking Services
- Specialty Moving
- Piano Movers
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Cobra Van Lines LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Cobra Van Lines LLC generates mixed reviews, with a noticeable division between customers praising exceptional service and professionalism, and others expressing dissatisfaction due to unprofessionalism, damage, and loss.
Recent Reviews Mention...
“they have damaged my items”
“Awful experience overall.”
“negative stars would give if possible”
2. Punctuality
Nationwide Average: 8.07/10
Cobra Van Lines LLC has a mix of feedback with numerous customers reporting significant delays and communication issues, but also a notable portion of reviews praising their timeliness and on-time deliveries.
Recent Reviews Mention...
“No information on delivery date, significantly delayed.”
“did not deliver when promised”
“no communication as to when her items would be.”
3. Affordability
Nationwide Average: 7.69/10
Cobra Van Lines LLC appears to frequently charge significantly more than their original quotes, leading to numerous accusations of unexpected and excessive fees, despite a few instances of customer satisfaction with their rates.
Recent Reviews Mention...
“told it would cost $1000 more upon arrival”
“good price”
“gave me a good price”
4. Communication
Nationwide Average: 7.53/10
Cobra Van Lines LLC seems to elicit extremely mixed reviews, with some customers praising their responsive and helpful communication, while a significant number criticize the lack of information, unresponsiveness, and poor customer service experiences.
Recent Reviews Mention...
“Call center gives no information on delivery.”
“very responsive to questions and requests”
“no reply to messages and emails”
5. Stick to Prices
Nationwide Average: 5.99/10
Cobra Van Lines LLC has a consistent pattern of significantly increasing charges beyond the initial quotes, leading to widespread dissatisfaction among customers.
Recent Reviews Mention...
“increased the cost by $1000 unexpectedly”
“Offered settlement does not match item's worth.”
“charged significantly more than original quote”
6. Speed
Nationwide Average: 8.58/10
Cobra Van Lines LLC has received mixed reviews, with numerous customers experiencing significant delays and extended delivery times, while others praise their swift and efficient service.
Recent Reviews Mention...
“not mentioned, but overall experience suggests slowness”
“It took 2 weeks to get her items.”
“fast”
7. Friendliness
Nationwide Average: 8.91/10
Cobra Van Lines LLC receives mixed feedback, with a significant number of customers praising their polite and professional service, yet a notable minority report negative experiences indicating instances of rudeness and unprofessional behavior.
Recent Reviews Mention...
“they are friendly”
“overall negative experience indicates unfriendly service”
“Lovely team and friendly service”
8. Will Hire Again
Nationwide Average: 8.18/10
Cobra Van Lines LLC has mixed reviews, with a sizable number of customers expressing satisfaction and willingness to rehire, yet a significant portion also expressing dissatisfaction and reluctance to use their services again.
Recent Reviews Mention...
“Would not hire again due to worst customer service”
“Would not use this service again.”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Cobra Van Lines LLC generally receives high praise for being professional, efficient, and courteous, though there are significant concerns about unprofessional behavior, poor customer service, and unethical conduct from a notable minority of reviewers.
Recent Reviews Mention...
“very professional and hardworking”
“Movers were professional and efficient during pickup.”
“movers were professional and efficient”
10. Conflict Handling
Nationwide Average: 4.07/10
Cobra Van Lines LLC overwhelmingly fails to adequately address or rectify customer issues, with only a handful of instances where efforts to resolve problems were reported.
Recent Reviews Mention...
“left messages and emails with no reply”
“No resolution or information on delivery delay.”
“claim canceled and no attempt to rectify issues”
11. Precision & Care
Nationwide Average: 8.01/10
Cobra Van Lines LLC has a deeply polarized customer experience, with many praising their meticulous care and attention to detail, while a significant number of others report issues with missing, broken, or damaged items.
Recent Reviews Mention...
“things missing and damaged my items”
“careful packing skills”
“belongings missing and expensive items lost”
Customer Insights
Cost: $ 7071.00 from 30 reviews
Interstate Move Duration: 10 days from 68 reviews
Great Crew Members
| Julio, Marlo | very professional and hardworking |
| Moe | Moe and crew were absolute professionals and efficient |
| Mo | Mo knew exactly what to do and handled snags well |
| Julio | Julio's leadership in providing excellent customer service. |
| Henry | driver Henry was very professional and caring |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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