Business Relocation Services (BRS) has been providing complete relocation project management and moving services for over 40 years. Established in 1987, the company is based out of two locations in Secaucus, NJ, and New York, NY, serving a wide service area that includes New York, New Jersey, and Pennsylvania. BRS's services are extensive, beyond just basic relocation. They offer new furniture purchasing, liquidation, office furniture installation, IT equipment moving and recycling, secure storage facilities, and project management services. Their clients range from Fortune 500 corporations to small businesses, city agencies, and non-profits. The company prides itself as going far beyond typical relocation services and having a reputation well-known in both corporate and government circles.
Business Relocation Services
About Business Relocation Services
Additional Cities Served: Union City, Bayonne, Kearny, Englewood, Bergenfield, SecaucusShow More >
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Furniture moving services
- Commercial moving services
New Jersey Moving License
Active
Last Checked: 01/27/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Business Relocation Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Business Relocation Services receives highly polarized feedback, with some customers praising their professionalism, efficiency, and pleasant experience, while others criticize them for issues like scamming, damage, and unprofessionalism.
Recent Reviews Mention...
“scamming pattern with bait and switch tactics”
“gave them the lowest possible rating due to extreme dissatisfaction”
“this is the short version”
2. Punctuality
Nationwide Average: 8.07/10
Business Relocation Services frequently fails to meet scheduled times, with numerous instances of late arrivals and missed delivery dates despite a few instances of being on schedule.
Recent Reviews Mention...
“move was very late”
“they came around 10 but were not timely”
“they kept missing delivery times”
3. Affordability
Nationwide Average: 7.69/10
Business Relocation Services is overwhelmingly criticized for significant discrepancies between quoted and final prices, often doubling unexpectedly or incorporating hidden fees, despite a few isolated claims of good value.
Recent Reviews Mention...
“cost over $5,000 more than expected”
“actual cost was almost twice the estimate”
“Prices are good”
4. Communication
Nationwide Average: 7.53/10
Business Relocation Services seems to struggle significantly, with numerous complaints about poor communication practices, including rude interactions and misinformation, overshadowing a handful of accounts of professional and prompt communication.
Recent Reviews Mention...
“poor communication and everyone yells at customers”
“Received rude communication from Jennifer”
“don't keep good records, berate customers”
5. Stick to Prices
Nationwide Average: 5.99/10
Business Relocation Services overwhelmingly receives criticism for frequently charging significantly more than their initial estimates, with customer experiences highlighting unexpected and substantial increases in costs.
Recent Reviews Mention...
“added $4500 more on move date”
“quoted more money than initial estimate”
“actual cost was almost twice the estimate”
6. Speed
Nationwide Average: 8.58/10
Business Relocation Services generally receives high praise for swift and efficient service, though a significant number of complaints highlight serious delays and inefficiency.
Recent Reviews Mention...
“took 2 weeks for a long distance move”
“definition of efficiency, eager to get the job done”
“got the job done faster than I anticipated”
7. Friendliness
Nationwide Average: 8.91/10
Business Relocation Services displays a mixed reception with significant reports of professionalism and courteousness counterbalanced by notable instances of unprofessional attitudes and rudeness from some staff members.
Recent Reviews Mention...
“the lead mover and Jennifer had the worst attitude”
“foreman asked for a tip during a tense situation”
“Unbelievable staff”
8. Will Hire Again
Nationwide Average: 8.18/10
Business Relocation Services has deeply polarized reviews, with some clients expressing extreme dissatisfaction and regret, while others praise their experience and express a strong intent to use their services again.
Recent Reviews Mention...
“felt so taken advantage of and intimidated”
“would not recommend them, hence would not hire again”
“STAY AWAY FROM THEM”
9. Professionalism
Nationwide Average: 8.31/10
Business Relocation Services received mixed feedback with numerous complaints about unprofessional behavior and insufficient service, alongside several strong testimonials praising their professionalism, efficiency, and helpfulness.
Recent Reviews Mention...
“yelling and intimidation by staff”
“unprofessional behavior from Jennifer and Amir”
“did not put bed together, or futon”
10. Conflict Handling
Nationwide Average: 4.07/10
Business Relocation Services predominantly demonstrates a lack of accountability and ineffective problem resolution, despite a few instances of effort to address and rectify issues.
Recent Reviews Mention...
“showed lack of responsibility and poor customer service”
“movers were careless and damaged furniture”
“tried to deliver my furniture too early and ignored the contract”
11. Precision & Care
Nationwide Average: 8.01/10
Business Relocation Services has received mixed reviews, with a notable number of customers reporting damaged or mishandled items, though some praise their attention to detail and careful handling.
Recent Reviews Mention...
“careless and damaged furniture”
“damaged our furniture”
“items were missing upon delivery”
Customer Insights
Interstate Move Duration: 7 days from 8 reviews
Great Crew Members
Cheryl | kind and friendly initially |
Kyle | anticipated every need and want I had |
Anthony, John | interactions were professional and reassuring |
Luiz, Gene, Alex | were great to work with and appreciated |
TONY | guy seemed genuine but was dishonest |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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