Roadway Moving is a different kind of New York moving company. It has an impressive 99.3% on-time rate, and its 1.7% claim rate is a record low in the industry. No wonder this company has over 2,000 positive reviews on Google, Yelp, Angi, and the BBB. Founded in 2008, Roadway Moving knows every street, back alley, and service entrance in New York City. It is also updated on all the rules and regulations for moving into any building in Yonkers, NY, which can be a real lifesaver if you're new in town. With 250,000 square feet of storage space and a fleet of over 100 trucks, trailers, and vans, it can help you no matter how big your move is. Reputed to be the best movers in New York, it provides every service you expect from a professional moving company.
Roadway Moving
About Roadway Moving
Additional Cities Served: Englewood, Bergenfield, Paramus, Dumont, New Milford, North ArlingtonShow More >
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Roadway Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Roadway Moving generally receives glowing reviews for its professional, efficient, and stress-free moving services, though there are a few dissatisfied voices citing negative experiences.
Recent Reviews Mention...
“they moved 3 years of my life in less than 3 hours”
“made my move so easy and stress free”
“Roadway made my moves stress free”
2. Punctuality
Nationwide Average: 8.07/10
Roadway Moving generally receives praise for the timely arrival and efficiency of their moving crews, with most reviewers noting early or perfectly on-time service, despite a few instances of delays or scheduling issues.
Recent Reviews Mention...
“pickup and delivery crews were timely”
“the movers were always on time”
“were perfectly on time”
3. Affordability
Nationwide Average: 7.69/10
Roadway Moving generally receives praise for providing value and quality service that many customers feel warrants the higher cost, though there are notable concerns regarding inconsistent pricing and some experiences of perceived overcharging.
Recent Reviews Mention...
“slightly more expensive but worth it”
“more expensive but paying for quality and peace of mind”
“they are worth every penny”
4. Communication
Nationwide Average: 7.53/10
Roadway Moving predominantly receives high praise for its proactive, attentive, and responsive interactions with customers, though a few reports of poor communication and lack of responsiveness do exist.
Recent Reviews Mention...
“company checked in throughout the day”
“great communication”
“very proactive in communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Roadway Moving generally upholds its quoted pricing, with customer feedback overwhelmingly positive about the company’s transparency and adherence to initial estimates, despite a few instances of deviations reported.
Recent Reviews Mention...
“quoted price didn’t budge at all”
“The price was what was quoted”
“resolved a misunderstanding, honoring our agreement”
6. Speed
Nationwide Average: 8.58/10
Roadway Moving consistently receives high praise for their efficient and fast services, with many customers noting quick packing, moving, and unloading times, though there is an occasional mention of a rushed process or longer duration than expected.
Recent Reviews Mention...
“moved 3 years of my life in less than 3 hours”
“shocked at how fast they were”
“finished much quicker than expected”
7. Friendliness
Nationwide Average: 8.91/10
Roadway Moving generally receives high praise for its moving crew, commonly described as kind, courteous, respectful, and hard-working, with only a couple of negative remarks regarding friendliness issues.
Recent Reviews Mention...
“crew was great to work with”
“moving crew was kind”
“very courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Roadway Moving receives an overwhelming number of positive testimonials with customers expressing high satisfaction and the intent to use their services again, though a few reports of dissatisfaction hint at some areas needing improvement.
Recent Reviews Mention...
“highly recommend no doubt about it”
“would recommend using their service”
“definitely would recommend for anyone who's moving”
9. Professionalism
Nationwide Average: 8.31/10
Roadway Moving is highly regarded for its efficient, courteous, and consistently professional team, despite a single report of unprofessionalism from a crew member and rudeness from a salesperson.
Recent Reviews Mention...
“crew was efficient and strong”
“crew was absolutely mind blowing”
“crew was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Roadway Moving generally appears committed to resolving issues and rectifying mistakes, as evidenced by multiple accounts of their proactive and accommodating customer service, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“team helped me fix some pieces”
“agreement signed but not honored”
“Could care less even if you paid extra”
11. Precision & Care
Nationwide Average: 8.01/10
Roadway Moving has a strong reputation for meticulous and thorough handling, ensuring items are moved with precision and arrive without damage, although there are rare instances of dissatisfaction regarding damaged goods.
Recent Reviews Mention...
“Everything came in as is”
“items and furniture were moved scratch-free”
“nothing got damaged even a little bit”
Customer Insights
Cost: $ 1883.00 from 3 reviews
Local Move Duration: 4 hours from 43 reviews
Interstate Move Duration: 7 days from 32 reviews
Great Crew Members
| Clay, Jonathan | Clay was super helpful, Jonathan and crew were efficient |
| Anne, Liam | Anne was helpful every step, Liam led the moving team |
| Jose Rivera | directed his team efficiently with over 100 boxes |
| Ross, Christine, Michelle, Lucio | Ross cares an incredible amount, moving team conducted a stress-free move |
| Steve, Alex, John, Clay Price | Great work by movers and excellent service by Clay Price |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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