stop and move

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based on 1686+ data points
Circle Info

About stop and move

Stop and Move is a fully licensed moving company based in Tenafly, New Jersey. Managed by experts with over a decade of experience in the industry, they specialize in high-quality relocation services for residential, commercial, and industrial clients. Their comprehensive services include everything from door-to-door service and full unpacking on residential moves, to piano moving, art and antique moving, and student, emergency, and commercial interstate moves offered at fair, flat-rate prices. Their mission is to see that all their clients are 100% satisfied. As one of the many movers in Englewood, NJ, they certainly aim to ensure a smooth removal process for their clients where no detail is overlooked.

Moving Services

  • Residential Moving
  • Interstate Moving
  • Commercial Moving
  • Household Moving
  • Door to Door Service
  • Packing & Unpacking
  • Loading & Unloading
  • Piano Moving
  • Antique and Art Moving
  • Student Moving
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2839735

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of stop and move

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

2.81/10

Nationwide Average: 8.44/10

Comment Dots

stop and move is overwhelmingly criticized for poor service, scam-like practices, and dissatisfaction among customers, despite a few positive reviews.

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Recent Reviews Mention...

subpar service

gave 0 stars due to dissatisfaction

company is honest and amazing

2. Punctuality

2.56/10

Nationwide Average: 8.07/10

Comment Dots

stop and move predominantly disappoints their customers with numerous reports of significant delays, frequently failing to meet promised timelines and often arriving days to months late, despite a rare few occurrences of being on time or early.

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Recent Reviews Mention...

Were way late to Florida.

arrived over a week late

Came on time

3. Affordability

1.9/10

Nationwide Average: 7.69/10

Comment Dots

stop and move predominantly receives criticism for significantly overcharging beyond quotes, adding unexpected costs, and engaging in what many customers perceive as scam-like business practices, despite a few isolated reports of competitive pricing.

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Recent Reviews Mention...

Shook me down for more money.

they overcharge

overcharged me

4. Communication

2.33/10

Nationwide Average: 7.53/10

Comment Dots

stop and move faces significant challenges, with numerous instances of rudeness, unresponsiveness, and misinformation being reported, although there are a few instances of positive feedback.

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Recent Reviews Mention...

Lady on phone is rude and hangs up.

worst customer service and lies

here to work with you

5. Stick to Prices

1.55/10

Nationwide Average: 5.99/10

Comment Dots

stop and move overwhelmingly fails to adhere to their initial quotes, frequently charging significantly more than agreed upon, which has led to a vast majority of customer complaints about overcharging and deceitful practices.

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Recent Reviews Mention...

Quoted wrong and demanded more money.

overcharged and ignoring payment issues

explain issues with broker estimates honestly

6. Speed

2.92/10

Nationwide Average: 8.58/10

Comment Dots

stop and move generally receives negative feedback due to numerous reports of excessive delays, significantly prolonged delivery times, and overall slow service, despite a few instances of quick moving praise.

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Recent Reviews Mention...

Took weeks and damaged items.

The process was fast

moved quickly

7. Friendliness

3.25/10

Nationwide Average: 8.91/10

Comment Dots

stop and move appears to have a significant number of negative experiences relating to rude and unprofessional behavior, offset by some instances of helpful, patient, and polite service.

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Recent Reviews Mention...

Demanded a tip, felt unsafe.

They were pleasant

Rude, showing no friendliness

8. Will Hire Again

2.6/10

Nationwide Average: 8.18/10

Comment Dots

stop and move experiences overwhelmingly negative feedback, with the vast majority expressing a strong disinclination to rehire the company due to various negative experiences, though a small fraction does share positive endorsements and intent to use their services again.

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Recent Reviews Mention...

Will not hire them again.

would not hire again

would not hire again

9. Professionalism

2.56/10

Nationwide Average: 8.31/10

Comment Dots

stop and move appears to struggle significantly, facing numerous complaints about unprofessional behavior, unethical demands for tips, and overall poor quality of work, despite a few reports of professionalism and efficiency.

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Recent Reviews Mention...

Unprofessional, demanded a tip.

honest and incredibly helpful

difficult to work with

10. Conflict Handling

1.15/10

Nationwide Average: 4.07/10

Comment Dots

stop and move overwhelmingly fails to address and rectify customer issues, showcasing a distinct lack of effort and care in resolving complaints and fulfilling contractual obligations.

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Recent Reviews Mention...

Does not rectify issues, hangs up on calls.

denying payment made and ignoring

stayed overtime to get the job done

11. Precision & Care

2.63/10

Nationwide Average: 8.01/10

Comment Dots

stop and move has numerous complaints about damaged and broken items, with a minority of reports indicating satisfactory care and no damages, suggesting overall discontent with their services.

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Recent Reviews Mention...

They damaged my items.

There were no breakages or any visible damages on any of the items moved

everything was packed well

Customer Insights icon

Customer Insights

Cost: $ 4047.00 from 23 reviews


Interstate Move Duration: 6 days from 40 reviews

Great Crew Members icon

Great Crew Members

Loading Teamteam that loaded our stuff was great
KimberlyKimberly was very helpful and assisted me
Paulmain guy, very efficient and friendly
Rachellevery polite on the phone and walked me through the process
YanivYaniv walked me through the entire process
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact stop and move

Location
21 Edgewood St, Tenafly, NJ, 07670
Phone
+1 844-818-5955
Link
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