PALS Moving Service is a professional moving company located in Northern and Central New Jersey, providing local and long-distance moving services. Their service areas include the greater Union and Newark regions, with additional coverage along the East Coast from New York to South Carolina. PALS offers residential and commercial moving services, with options for intra-building moves, local moves, and long-distance relocations. Their team is experienced in packing, loading, unloading, and handling special items such as antiques, artwork, and pianos in Elizabeth, NJ. PALS Moving Service emphasizes first-class customer service, affordability, and a strong team that consistently exceeds customer expectations.
PALS Moving Service
About PALS Moving Service
Additional Cities Served: Union City, Bayonne, Hoboken, Perth Amboy, Plainfield, HackensackShow More >
Moving Services
- Residential Services
- IntraBuilding
- Local
- Long Distance
- Packing
- Loading & Unloading Only
- Special Packaging
- Antiques & Artwork
- Pianos
- Packing Boxes/Materials
New Jersey Moving License
Expired
Last Checked: 01/27/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PALS Moving Service
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PALS Moving Service is highly regarded for its exceptional service, professionalism, and customer satisfaction, although a few incidents have led to serious dissatisfaction among some clients.
Recent Reviews Mention...
“A++ service received”
“Highly recommend Pals Moving Service”
“excellent service from PALS”
2. Punctuality
Nationwide Average: 8.07/10
PALS Moving Service generally excels with customers reporting consistent on-time arrivals and efficient service, though there were a few instances of tardiness and scheduling issues.
Recent Reviews Mention...
“on time service”
“Movers arrived right on time”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
PALS Moving Service generally provides reasonable and competitive pricing, although a few customers have raised concerns about unexpected charges and feeling overcharged.
Recent Reviews Mention...
“reasonable pricing”
“very reasonable”
“Excellent value”
4. Communication
Nationwide Average: 7.53/10
PALS Moving Service predominantly excels, with numerous customers highlighting the responsiveness, professionalism, and helpfulness of their staff, particularly Sammy, despite a few mentions of communication issues regarding delays, damages, and other service aspects.
Recent Reviews Mention...
“professional guy on the phone, gave me a heads up”
“very responsive”
“Spoke to Sammy and he was helpful”
5. Stick to Prices
Nationwide Average: 5.99/10
PALS Moving Service exhibits a mixed performance, with customers experiencing both adherence to initial quotes and instances of unexpected charges.
Recent Reviews Mention...
“honored as quoted”
“There were no hidden charges”
“Everything was straightforward, no surprises”
6. Speed
Nationwide Average: 8.58/10
PALS Moving Service consistently receives high praise for their quick and efficient service, despite a few instances of delays.
Recent Reviews Mention...
“fast service allowing to rest without lifting a finger”
“the moving was fast”
“got the job done quickly”
7. Friendliness
Nationwide Average: 8.91/10
PALS Moving Service is consistently praised for its polite and personable crew, though there are isolated complaints regarding tip pressure and rudeness.
Recent Reviews Mention...
“implied by the overall positive experience”
“very polite crew”
“the moving crew was very friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
PALS Moving Service overwhelmingly receives high praise for its services, indicating that most clients are extremely satisfied and would not hesitate to use their services again.
Recent Reviews Mention...
“Highly recommend and loved the service”
“would highly recommend using Pals Moving Service”
“will 100% use them again”
9. Professionalism
Nationwide Average: 8.31/10
PALS Moving Service is predominantly praised for its efficient, courteous, and expert handling, despite a few criticisms regarding professionalism and conduct.
Recent Reviews Mention...
“did a very professional job”
“Adam and Hoss were confident experts”
“implied professionalism by handling and unpacking efficiently”
10. Conflict Handling
Nationwide Average: 4.07/10
PALS Moving Service shows a polarized performance, with instances of exceptional responsiveness and commitment to customer satisfaction alongside significant criticisms of neglecting to address and rectify issues.
Recent Reviews Mention...
“owner was combative and did not address the door damage”
“Sammy made sure to honor his commitment”
“did not correct damage or offer fair reimbursement”
11. Precision & Care
Nationwide Average: 8.01/10
PALS Moving Service generally provides diligent and cautious service, as evidenced by multiple reports of careful packing, respectful treatment of belongings, and successful, damage-free moves, despite a few negative feedbacks regarding damage and concerns over packaging methods.
Recent Reviews Mention...
“handled bed with care”
“took care of all my belongings”
“wrapped my furniture beautifully took care of all my belongings”
Great Crew Members
Sammy | Sammy was able to schedule move on short notice |
Sammy, Adam | Sammy scheduled move professionally, Adam part of excellent crew |
Hoss, Adam | Hoss and Adam were very polite and expert |
Sammy | Sammy helped book on short notice |
Sammy | Sammy was very nice and accommodating |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Elizabeth Moving Services