Liberty Moving & Storage is a locally operated business offering custom moving solutions to residential and commercial customers. Founded in 1939, the company is now in its third generation of family ownership, with 350 staff members, 100 trucks, and 75,000 square feet of storage space in a warehouse facility on Long Island. An award-winning agent for United Van Lines, Liberty Moving & Storage can handle moves of any size and scope. Whether you're making a move within the greater Paterson, NJ area, across the nation, or to another country, it can help you get there fast and worry-free. Liberty Moving & Storage has an A+ rating from the Better Business Bureau. It has a Wayne, NJ location that provides specialty moving services, such as senior relocations, packing, furniture and fixture installations, asset recovery, and last mile logistics.
Liberty Moving & Storage
About Liberty Moving & Storage
Additional Cities Served: Clifton, White Plains, Hoboken, Hackensack, Fair Lawn, WestfieldShow More >
Moving Services
- Local Moves
- Long Distance Moving
- Office Moves
- Residential Moving
- International Moving
- Packing
- Storage
- Specialty Moving
- FullService Packing
- Personal Storage
Authorized
for Interstate Moves
Last Checked: 08/25/22*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Liberty Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Liberty Moving & Storage is highly praised for its professionalism, friendly and efficient service, making the moving process smooth and stress-free, despite a few reports of negative experiences.
Recent Reviews Mention...
“Everyone was professional, friendly, and competent”
“most seamless, easiest move ever”
“great experience ”
2. Punctuality
Nationwide Average: 8.07/10
Liberty Moving & Storage overwhelmingly receives praise for being on time, with numerous customers highlighting their timely arrivals, adherence to schedules, and promptness, despite a few isolated reports of delays.
Recent Reviews Mention...
“On time ”
“no issues with punctuality mentioned”
“Everything went on time”
3. Affordability
Nationwide Average: 7.69/10
Liberty Moving & Storage generally receives positive feedback for offering fair and competitive pricing, despite a few criticisms regarding high prices or additional charges.
Recent Reviews Mention...
“Price was fair”
“Very fairly priced”
“price was too high for a one-bedroom apartment”
4. Communication
Nationwide Average: 7.53/10
Liberty Moving & Storage demonstrates overwhelmingly positive and responsible communication practices, with staff members being notably proactive, attentive, and responsive, ensuring customers are well-informed and satisfied throughout the moving process, despite a few instances of communication breakdowns.
Recent Reviews Mention...
“Lori and Marivel made arrangements go seamlessly”
“Tami kept me well informed”
“called me with updates every step”
5. Stick to Prices
Nationwide Average: 5.99/10
Liberty Moving & Storage generally maintains their estimates with integrity, though a few customers reported issues with additional unexpected charges.
Recent Reviews Mention...
“quoted one price, charged $200 more”
“done exactly as promised”
“Lori gave an accurate estimate of costs”
6. Speed
Nationwide Average: 8.58/10
Liberty Moving & Storage has overwhelmingly positive feedback for being quick, efficient, and completing moves faster than expected, with nearly all reviews praising their speed and efficiency in moving processes.
Recent Reviews Mention...
“the movers were very quick”
“Edy and his team were very efficient”
“were very fast and efficiently”
7. Friendliness
Nationwide Average: 8.91/10
Liberty Moving & Storage overwhelmingly demonstrates a consistently courteous, professional, and pleasant demeanor across its staff, earning high praise for their positive attitudes and respectful interactions.
Recent Reviews Mention...
“Everyone was friendly and courteous”
“the movers were very polite”
“looking for friendly competent efficient service”
8. Will Hire Again
Nationwide Average: 8.18/10
Liberty Moving & Storage overwhelmingly receives praise and high recommendations for repeat service, with nearly all reviews expressing a strong intent to use their services again or recommend them to others, overshadowing a minimal number of dissatisfied voices.
Recent Reviews Mention...
“would hire again due to great experience”
“highly recommend Mayflower for moving needs”
“would hire again ”
9. Professionalism
Nationwide Average: 8.31/10
Liberty Moving & Storage overwhelmingly receives praise for their polite, diligent, and hard-working team, with nearly all reviewers highlighting the exceptional professionalism and care displayed throughout their moving process, despite a few critical voices citing concerns over communication and handling.
Recent Reviews Mention...
“Everyone was professional”
“very polite, quick, and careful movers”
“incredibly diligent and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Liberty Moving & Storage displays a polarizing performance with instances of excellent responsiveness and resolution on one side, but also significant complaints regarding unaddressed issues and denied claims on the other.
Recent Reviews Mention...
“very understanding and able to reschedule”
“got our issue resolved on time”
“I was reimbursed for the delay”
11. Precision & Care
Nationwide Average: 8.01/10
Liberty Moving & Storage overwhelmingly demonstrates a high level of attentiveness and respect for customers' belongings, though there were a few instances of damage or loss.
Recent Reviews Mention...
“took great care of my belongings”
“everything was handled with great care ”
“Have good attention to detail”
Customer Insights
Cost: $ 4368.00 from 4 reviews
Local Move Duration: 4.5 hours from 5 reviews
Interstate Move Duration: 6 days from 5 reviews
Great Crew Members
Lori, Marivel | great experience in making arrangements go seamlessly |
Tami Addamo, Matt Sussman | Tami was informative, Matt worked with me |
David, Marivel, Mike | David and Marivel did great with estimate and coordination, Mike diligent and professional |
Maribel, Marisa | Maribel and Marisa made the move go smoothly |
Lori Gilroy,Marivel Barreda,Clive,Tommy,Edy,Israel | Lori professional, Marivel communicated well, Clive and Tommy focused, Edy efficient, Israel careful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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