U-Pack

Ranked Top 10 Best Movers in Albuquerque, NM

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based on 303+ data points
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About U-Pack

For over 23 years, U-Pack has been providing accessible, affordable relocation services with excellent customer service. U-Pack provides moving services at its local Albuquerque, NM branch on Lincoln Road and as well as dozens of locations across the United States. With over 240 locations nationwide, U-Pack can deliver items from Albuquerque to almost anywhere you need to go. U-Pack's unique service allows customers to pack their belongings at their convenience. The company drops off an empty Relo Container at the pick-up address that the customer then loads with his or her household items. Within three business days, U-Pack picks up the container and ships the items to their destination. U-Pack handles small, local moves but specializes in long-distance and cross-country moves, and can provide loading assistance and storage services if needed.

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Moving Services

  • Long Distance Moving
  • Military Moves
  • Cross Country Moving
  • Senior Moving
  • Student Moves
  • Job Relocation
  • Small Moves
  • Compare Moving Services
  • UPack vs Full Service
  • UPack vs Portable Storage

Awards

Top 10 Movers in Albuquerque, NM 2024 award
Top 10 Movers in Albuquerque, NM 2023 award
Top 10 Movers in Albuquerque, NM 2022 award
Top 10 Movers in Albuquerque, NM 2021 award
Top 10 Movers in Albuquerque, NM 2020 award

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Summarized Review of U-Pack

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.24/10

Nationwide Average: 8.44/10

Comment Dots

U-Pack is highly praised for its moving services, garnering outstanding commendations for its efficiency, professionalism, and user-friendly operations that make the moving experience smooth and satisfactory for customers.

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Recent Reviews Mention...

excellent experience with U-Pack

everything went smoothly with no issues

amazing moving experience

2. Punctuality

8.94/10

Nationwide Average: 8.07/10

Comment Dots

U-Pack generally demonstrates timely deliveries and pickups, with most customers reporting on-schedule services, though a minority experienced delays.

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Recent Reviews Mention...

U-Pack dropped off and picked up the cube on-time

Delivered it sooner than estimated date

they were timely in the pickup

3. Affordability

8.55/10

Nationwide Average: 7.69/10

Comment Dots

U-Pack is generally perceived as less expensive than its competitors and offers reasonable prices that are valued by customers for being cost-effective, despite a few finding it pricey.

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Recent Reviews Mention...

significantly less expensive than competitors

Cheaper than renting a large SUV and better prices than competitors

reasonably priced

4. Communication

8.98/10

Nationwide Average: 7.53/10

Comment Dots

U-Pack generally exhibits exceptional service with reports of fast, helpful, and efficient interactions, though a few isolated instances mention shortcomings such as unpolite staff and a lack of updates.

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Recent Reviews Mention...

able to reach them super fast

good communication and efficient process

excellent customer service

5. Stick to Prices

9.23/10

Nationwide Average: 5.99/10

Comment Dots

U-Pack consistently honors the initial estimates provided, with customers paying the exact price quoted and encountering no unexpected fees or deviations from the original cost.

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Recent Reviews Mention...

no mention of deviating from the quoted price

No mention of price changes from the estimate

The quoted price was the price I paid

6. Speed

8.66/10

Nationwide Average: 8.58/10

Comment Dots

U-Pack is generally praised for its fast and efficient service, with numerous instances of quick delivery and prompt pickup, though there has been an isolated complaint about a container not leaving the dock in a timely manner.

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Recent Reviews Mention...

fast delivery

Delivered it sooner than estimated date indicates speediness

efficient service

7. Friendliness

9.03/10

Nationwide Average: 8.91/10

Comment Dots

U-Pack generally receives high praise for its efficient, courteous, and friendly staff, though there were a couple of instances of perceived stress and impoliteness.

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Recent Reviews Mention...

described the folks at U-Pack as very efficient and friendly

professionals were really nice

Drivers were friendly

8. Will Hire Again

8.95/10

Nationwide Average: 8.18/10

Comment Dots

U-Pack generally maintains a high level of customer loyalty, with the majority of customers expressing a strong likelihood to use their services again, often recommending them to others, despite a few isolated instances of dissatisfaction.

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Recent Reviews Mention...

highly recommend and would use again

likely to use the service again in the future

would definitely hire again

9. Professionalism

8.81/10

Nationwide Average: 8.31/10

Comment Dots

U-Pack generally receives high praise for its efficient, seamless service and professional staff, though there is a rare mention of improper packing by an affiliated crew.

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Recent Reviews Mention...

described as efficient and there were no negative issues indicated

seamless from beginning to end

Very professional

10. Conflict Handling

6.3/10

Nationwide Average: 4.07/10

Comment Dots

U-Pack generally exhibits a high level of responsiveness and commitment to resolving issues, as evidenced by their prompt resolutions and exceptional service, although there has been an instance of dissatisfaction regarding unrectified damages.

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Recent Reviews Mention...

resolved the ramp issue without extra charges

Dispatch went above and beyond to provide service

did not rectify the damage of granite tabletop and chairs

11. Precision & Care

7.88/10

Nationwide Average: 8.01/10

Comment Dots

U-Pack generally receives high praise for delivering belongings in great condition, despite a few reports of minor damage and one significant incident of damage to specific items.

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Recent Reviews Mention...

belongings were in perfect condition

careful packing resulted in no damages

minor wear/tear from friction inside moving truck

Customer Insights icon

Customer Insights

Cost: $ 3614.00 from 3 reviews


Interstate Move Duration: 7 days from 3 reviews

How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact U-Pack

Location
4800 Lincoln Rd NE, Albuquerque, NM, 87109
Phone
(844) 611-4582
Link
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