Johnson Storage & Moving is a global logistics company that has been in operation for over 120 years. Family-owned and based in Denver, the company has expanded to multiple locations across six states. Johnson Storage & Moving offers superb service to those who require movers in Santa Fe, NM. Their service area spans over 200 countries worldwide, offering both air freight and ocean freight options. Johnson Storage & Moving provides residential and commercial moving services, storage solutions, and a furniture division called Broadway Business Interiors. They take pride in their white-glove service and utmost care for clients' possessions, with a commitment to making the moving process stress-free. Additionally, the company has a strong tradition of charitable giving in their local community.
Johnson Storage & Moving
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Johnson Storage & Moving
Additional Cities Served: Las Vegas, Espanola, Santa Rosa, Angel Fire
Moving Services
- Local Moves
- LongDistance Moves
- International Moves
- Military & Government Moves
- Senior Moves
- Corporate Relocation
- Office Moves
- Packing Supplies
- Furniture
New Mexico Moving License
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Summarized Review of Johnson Storage & Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Johnson Storage & Moving receives praise for its professional movers and efficient service, though it faces criticism for incidents of carelessness and damage.
Recent Reviews Mention...
“Wonderful, professional movers”
“great people to work with”
“Outstanding moving crew”
2. Punctuality
Nationwide Average: 8.07/10
Johnson Storage & Moving generally receives high praise for arriving on time or even early, despite a few instances of delays or uncertainty regarding arrival times.
Recent Reviews Mention...
“Everything went as scheduled”
“arrived at the time promised”
“the movers arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Johnson Storage & Moving has mixed reviews, with some customers finding it to offer the best or most reasonable prices, while others criticize it for high costs and lack of transparency in pricing.
Recent Reviews Mention...
“price was heavy”
“Charged me $1600/month storage which was not disclosed.”
“best price overall”
4. Communication
Nationwide Average: 7.53/10
Johnson Storage & Moving generally excels, with numerous customers praising their responsiveness, helpfulness, and constant updates, although there are notable exceptions indicating inefficiency and poor interactions.
Recent Reviews Mention...
“Poor communication.”
“management was inefficient on delivery date”
“excellent in communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Johnson Storage & Moving frequently fails to honor initial quotes, often resulting in higher costs due to their insistence on using their own supplies and not compensating for damages, though there are exceptions where estimates were deemed reasonable or binding with no surprises.
Recent Reviews Mention...
“Do not honor what they tell you.”
“insisted on using their own boxes which cost more”
“refused to pay claim for damaged floors”
6. Speed
Nationwide Average: 8.58/10
Johnson Storage & Moving receives overwhelmingly positive feedback for their efficiency and rapid service, despite one instance of dissatisfaction regarding the movers' eagerness to leave.
Recent Reviews Mention...
“Lightning fast”
“fast”
“2 hours to load is efficient”
7. Friendliness
Nationwide Average: 8.91/10
Johnson Storage & Moving is generally perceived as having a predominantly friendly and courteous staff, though there are a few isolated reports of rude or unprofessional behavior.
Recent Reviews Mention...
“very friendly staff”
“Personable”
“they are rude”
8. Will Hire Again
Nationwide Average: 8.18/10
Johnson Storage & Moving has received highly positive feedback from a majority, despite a significant minority expressing strong negative experiences and unwillingness to rehire.
Recent Reviews Mention...
“Couldn't be happier”
“Would recommend them”
“Best move ever”
9. Professionalism
Nationwide Average: 8.31/10
Johnson Storage & Moving generally receives positive feedback for their professional and hardworking teams, though there are notable concerns regarding instances of unprofessionalism.
Recent Reviews Mention...
“Professional and awesome to work with”
“Outstanding moving crew”
“irresponsible company”
10. Conflict Handling
Nationwide Average: 4.07/10
Johnson Storage & Moving overwhelmingly demonstrates a lack of effort and responsibility in addressing customers' issues and damages, despite one instance of positive feedback.
Recent Reviews Mention...
“Took no responsibility for the breakage.”
“did not try to right the wrong”
“did not help with the missing items”
11. Precision & Care
Nationwide Average: 8.01/10
Johnson Storage & Moving has shown a stark divide in customer experiences, with several instances of careless handling contrasted by numerous accounts of meticulous and careful service.
Recent Reviews Mention...
“Items were broken due to careless packing.”
“careless packing resulting in breakage”
“few items were broken but mostly okay”
Great Crew Members
| Gabriel, Romolo | Awesome to work with and provided great service |
| Benito | Benito was a pleasure to work with |
| Jim | handled everything very well |
| Tom Springer | manager was very helpful and attentive |
| Johnson Storage | went out of their way to make my move easy |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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