Capital Movers

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MoversChevron RightNew YorkChevron RightAlbanyChevron RightCapital Movers
Very Good
based on 293+ data points
Circle Info

About Capital Movers

Sometimes life will throw you a curveball, and that can add to the stress of moving. Fortunately, Capital Movers is a moving company that specializes in short-notice moves. Located in Albany, it serves anywhere in the state of New York as a fully licensed, insured, and bonded mover. With Capital Movers, you can be confident your valuables are protected and safe. After all, it has over 27 years of experience in the business. Whether local or long-distance, Capital Movers can handle all your moving needs. Its team of professional movers skilled and experienced in Albany, NY is ready to tackle any challenge. Capital Mover’s goal is always to give you a smooth and stress-free experience.

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Moving Services

  • Residential Moving
  • Commercial Moving
  • Office and Furniture Moving
  • Short Notice Moving
  • Relocation and Delivery Services
  • Intrastate Moving within the State of New York
  • Full-Service Intrastate Relocations
  • Furniture Delivery
  • Local Intrastate Services
  • Experienced and Affordable Moving Services
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

1982697

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Albany, NY 2024 award
Top 10 Movers in Albany, NY 2023 award
Top 10 Movers in Albany, NY 2022 award
Top 10 Movers in Albany, NY 2021 award
Top 10 Movers in Albany, NY 2020 award

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Summarized Review of Capital Movers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.8/10

Nationwide Average: 8.44/10

Comment Dots

Capital Movers is highly regarded with repeated commendations for professionalism, efficiency, and exceptional service, though a few customers experienced issues related to professionalism and item handling.

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Recent Reviews Mention...

These guys are outstanding

Tom and the crew were professional and caring

great work by movers

2. Punctuality

9.12/10

Nationwide Average: 8.07/10

Comment Dots

Capital Movers consistently demonstrates a high level of timeliness, with numerous commendations for arriving early or on time, despite one instance of a last-minute cancellation.

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Recent Reviews Mention...

arrived early

showed up early

he was out the next morning

3. Affordability

8.37/10

Nationwide Average: 7.69/10

Comment Dots

Capital Movers is generally perceived as offering very reasonable, competitive pricing, with the majority of clients finding them worth every cent despite an isolated complaint about overpaying for a different service.

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Recent Reviews Mention...

very reasonably priced

Had to overpay for a different service.

Very reasonable rates for the move

4. Communication

7.07/10

Nationwide Average: 7.53/10

Comment Dots

Capital Movers generally receives praise for responsiveness and professionalism, particularly from the owner Tom, although there are a few instances of miscommunication and difficulties in reaching the company.

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Recent Reviews Mention...

immediately called me back

Didn't inform about vacation until last minute.

The owner, Tom, was very responsive and followed up

5. Stick to Prices

7/10

Nationwide Average: 5.99/10

Comment Dots

Capital Movers generally maintains their quoted prices with few surprises, though there has been an instance of charging extra unexpectedly.

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Recent Reviews Mention...

price is the price is the price

came to a decent compromise on pricing issue

no surprises in rates

6. Speed

9.57/10

Nationwide Average: 8.58/10

Comment Dots

Capital Movers consistently provided swift, efficient service, completing jobs rapidly and with a professional hustle that left customers appreciating the quick and adept handling of their moves.

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Recent Reviews Mention...

get the job done swiftly

made quick work unloading everything

had the job done in 20 min

7. Friendliness

9.44/10

Nationwide Average: 8.91/10

Comment Dots

Capital Movers consistently demonstrates exceptional courtesy, politeness, and a positive attitude, with staff members who are organized, efficient, accommodating, and frequently go above and beyond, making for a notably pleasant moving experience.

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Recent Reviews Mention...

so organized, efficient and friendly

he was friendly

very friendly and nice

8. Will Hire Again

8.42/10

Nationwide Average: 8.18/10

Comment Dots

Capital Movers receives overwhelming positive feedback with a high propensity of customers expressing their eagerness to reengage their services, notwithstanding a few dissatisfied voices.

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Recent Reviews Mention...

would not hesitate to recommend them

def hire Tom and the crew!

highly recommend Capital Movers

9. Professionalism

8.35/10

Nationwide Average: 8.31/10

Comment Dots

Capital Movers generally receives high praise for their organized, efficient, and professional service, though there are a few isolated reports of unprofessional behavior regarding scheduling and responsiveness.

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Recent Reviews Mention...

organized, efficient

Tom and the crew were professional

professional behavior noted

10. Conflict Handling

5.97/10

Nationwide Average: 4.07/10

Comment Dots

Capital Movers generally demonstrates a strong commitment to customer satisfaction through their actions such as going above and beyond and providing extra assistance, despite isolated incidents where they failed to take responsibility properly.

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Recent Reviews Mention...

did not take responsibility nor handled the report properly

Tom bent over backwards to help us

resolved the issue with an extra mover

11. Precision & Care

8.87/10

Nationwide Average: 8.01/10

Comment Dots

Capital Movers generally receives high praise for their attentiveness and careful handling, though there are isolated instances of dissatisfaction due to minor damages and broken items.

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Recent Reviews Mention...

with care for all the items

they made quick work unloading everything without issues

careful with my washer and dryer

Customer Insights icon

Customer Insights

Local Move Duration: 3.25 hours from 4 reviews

Great Crew Members icon

Great Crew Members

TomTom and his crew were efficient and friendly
TomTom and his crew provided excellent service
Tomhelpful in moving my appliances
Gui, MichelThese 2 guys were Awesome
TomThank you Tom
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Capital Movers

Location
23 Brickley Dr, Albany, NY, 12205
Phone
(518) 438-6207
Link
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