Don's Moving & Storage Inc is a proudly family-owned and operated Albany moving company. Spanning four generations, it understands and implements family values as a part of its core principles. Every mover, staff, and employee has practically grown up in Don's Moving & Storage Inc., And because of this, it understands what is important to you as a customer. Its moving crews are courteous and friendly, along with being skilled and experienced. Since 1952, Don's Moving & Storage Inc has been a go-to mover for families and businesses in Albany, New York. And since becoming a proud agent of Wheaton World Wide Moving in 1985, it has gained a global network of professionals and assets. So if you're moving locally, long-distance, or even internationally, Don's Moving & Storage Inc is here to serve.
Don's Moving & Storage Inc
Ranked Top 10 Best Movers in Albany, NY
About Don's Moving & Storage Inc
Additional Cities Served: Schenectady, Utica, Albany, Troy, Saratoga Springs, AmsterdamShow More >
Moving Services
- Residential Move
- Commercial Move
- International Move
- Specialized Move
- Storage
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Don's Moving & Storage Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Don's Moving & Storage Inc consistently receives high praise for their efficiency, professionalism, and respect for belongings, marked by numerous positive experiences and recommendations, despite a rare mention of dissatisfaction.
Recent Reviews Mention...
“team from Dons were beyond efficient”
“Everything ran so smooth”
“phenomenal job”
2. Punctuality
Nationwide Average: 8.07/10
Don's Moving & Storage Inc consistently receives praise for their timeliness and prompt arrivals, although there were isolated instances of delays or scheduling issues.
Recent Reviews Mention...
“team from Dons were prompt”
“they were always on time”
“finished on time”
3. Affordability
Nationwide Average: 7.69/10
Don's Moving & Storage Inc consistently receives high praise for their reasonable pricing, frequently coming in under budget and offering quotes that are seen as fair and affordable with excellent service to match.
Recent Reviews Mention...
“prices are very reasonable”
“Cost me a lot less than quoted”
“under budget”
4. Communication
Nationwide Average: 7.53/10
Don's Moving & Storage Inc generally receives high praise for their clear and responsive interactions, though there are a few mentions of disrespect and miscommunication.
Recent Reviews Mention...
“double and triple checked satisfaction”
“owner was very kind and understanding”
“easy to talk to”
5. Stick to Prices
Nationwide Average: 5.99/10
Don's Moving & Storage Inc frequently receives praise for often charging less than initially quoted and providing accurate estimates, although there are isolated incidents of billing disagreements and unexpected price increases.
Recent Reviews Mention...
“quote was actually less than expected”
“Cost less than quoted”
“highly recommend and would only call them again”
6. Speed
Nationwide Average: 8.58/10
Don's Moving & Storage Inc receives high praise for their quick and efficient service, with numerous customers expressing satisfaction at how rapidly their moves were completed, despite a couple of reports of slowness.
Recent Reviews Mention...
“finished the job super quick”
“Worked fast”
“Super helpful and fast”
7. Friendliness
Nationwide Average: 8.91/10
Don's Moving & Storage Inc consistently receives praise for its courteous, professional, and approachable team, marked by numerous commendations of crew members' politeness, respectful demeanor, and the overall pleasant and positive atmosphere they create.
Recent Reviews Mention...
“were courteous”
“just a great moving company all in all”
“super respectful and professional demeanor”
8. Will Hire Again
Nationwide Average: 8.18/10
Don's Moving & Storage Inc enjoys overwhelmingly positive feedback, with most customers expressing high satisfaction and a strong intention to use their services again, despite a few isolated instances where customers were not satisfied.
Recent Reviews Mention...
“Highly recommend”
“you are the best”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Don's Moving & Storage Inc consistently receives high praise for their very professional, efficient, hard-working, and courteous team, with customer feedback reflecting a strong sense of satisfaction across the board, aside from an isolated complaint regarding unprofessionalism during the scheduling process.
Recent Reviews Mention...
“very professional”
“very professional”
“professional demeanor throughout the move”
10. Conflict Handling
Nationwide Average: 4.07/10
Don's Moving & Storage Inc seems inconsistent, demonstrating instances of going above and beyond to help and address concerns, while also having multiple instances where issues were not acknowledged or addressed properly.
Recent Reviews Mention...
“tried to make certain things fit”
“they dissuaded me from getting more insurance”
“Glen offered a few dollars back after complaints”
11. Precision & Care
Nationwide Average: 8.01/10
Don's Moving & Storage Inc overwhelmingly receives high praise for treating customers' belongings with utmost respect, ensuring that items are moved efficiently, safely, and without damage, despite a couple of isolated incidents of dissatisfaction.
Recent Reviews Mention...
“took the utmost care of my belongings”
“Nothing was damaged”
“treated belongings with the utmost care”
Customer Insights
Hourly Minimum: 3 hours from 3 reviews
Local Move Duration: 5 hours from 9 reviews
Great Crew Members
| Matt | Matt and the team get all the stars |
| Ed, Snoop, Bruce | went above and beyond during the move |
| Mark, Dave, Bruce, Joe | Worked hard, fast, and were super helpful |
| Mark, Dave, Kay, Will | all super professional, friendly, and organized |
| Mark, Dave, Kay | very professional, friendly, careful, and good to elder parents |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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