The Ideal Move is one of the most reputable moving companies in Schenectady, NY, and Capital District. Based in Albany, this locally owned business has been around since 1993 and now operates a fleet of 11 trucks. The Ideal Move offers a broad range of household and commercial moving services from local to international relocation. As an agent for Allied Van Lines, it has access to a global support network to move you anywhere worldwide. This company also provides clean, secure storage space at its 16,500 square foot state-of-the-art facility. You can keep your items there for any length of time necessary until you need them again. The Ideal Move team is BBB-accredited and AMSA-certified. They are thoroughly trained by experts who know what it takes to do the job right while also being compassionate towards customers’ needs. If you are looking for other moving options, here are some high-quality movers serving Albany, NY.
The Ideal Move
About The Ideal Move
Additional Cities Served: Schenectady, Utica, Troy, Saratoga Springs, Kingston, AmsterdamShow More >
Moving Services
- Local Moving Services
- Residential Move
- Office Move
- Employer Sponsored Move
- Motorcycle Move
- International Move
- Specialized Move
- Storage Services
- Household Moving
- Commercial Movers
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of The Ideal Move
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
The Ideal Move appears to be highly regarded for their professionalism, efficiency, and customer satisfaction, although a few customers experienced significant issues such as damage and loss.
Recent Reviews Mention...
“Very impressed with Ideal Move”
“team went above and beyond”
“Excellent service”
2. Punctuality
Nationwide Average: 8.07/10
The Ideal Move generally receives positive feedback for being on time or early, although there are a few instances of significant tardiness and communication issues.
Recent Reviews Mention...
“arrived exactly on time”
“they were early”
“arrived at the new house exactly when promised”
3. Affordability
Nationwide Average: 7.69/10
The Ideal Move generally offers competitive and reasonable pricing, though there are some exceptions where customers felt the prices were either unexpectedly high or not reflective of the value received.
Recent Reviews Mention...
“price was a bit high”
“The price was very fair”
“paid an outrageous amount of over $14000”
4. Communication
Nationwide Average: 7.53/10
The Ideal Move generally receives praise for its responsive, thorough, and professional interactions, though there are a few instances of dissatisfaction regarding poor communication and follow-up.
Recent Reviews Mention...
“Kelly was very responsive”
“office staff was extremely knowledgeable and friendly”
“relocation consultant was great and super easy to talk”
5. Stick to Prices
Nationwide Average: 5.99/10
The Ideal Move generally maintains their quoted prices with several positive reviews praising their accuracy and reliability, though there have been a few instances where customers felt charged more than expected.
Recent Reviews Mention...
“cut us a break on the loading hours”
“charged the full estimate despite shorter move”
“cost came in well under the estimate”
6. Speed
Nationwide Average: 8.58/10
The Ideal Move is overwhelmingly praised for their quick, efficient, and team-oriented moving services, consistently completing moves in fewer hours than expected, despite a rare complaint of taking more time than necessary.
Recent Reviews Mention...
“quick”
“packed in a timely manner”
“they unloaded quickly”
7. Friendliness
Nationwide Average: 8.91/10
The Ideal Move generally provides a notably positive and approachable atmosphere, with commendations for their courteous, professional, and enjoyable team, albeit with a few isolated incidents of negative conduct.
Recent Reviews Mention...
“were friendly”
“were fun and easy going”
“wonderful group of ladies and gentlemen”
8. Will Hire Again
Nationwide Average: 8.18/10
The Ideal Move garners predominantly strong endorsements and repeat service intentions, despite a few isolated reports of dissatisfaction and legal disputes.
Recent Reviews Mention...
“would highly recommend them”
“would definitely hire again”
“Would definitely hire again”
9. Professionalism
Nationwide Average: 8.31/10
The Ideal Move is generally regarded as very professional, with repeated commendations for their efficiency, carefulness, and exemplary service, despite a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“very professional and efficient”
“team went above and beyond”
“great job by movers”
10. Conflict Handling
Nationwide Average: 4.07/10
The Ideal Move shows a mixed track record with several instances of going above and beyond to fix issues, but also notable occurrences of refusing to acknowledge or compensate for damages, demonstrating an inconsistent approach to customer service complaints.
Recent Reviews Mention...
“went above and beyond by going to our storage unit”
“refused to pay for a fair amount of the damage”
“received a partial refund for the issue”
11. Precision & Care
Nationwide Average: 8.01/10
The Ideal Move generally receives high praise for their diligent and protective measures, with numerous accounts of carefully wrapped, undamaged furniture and belongings, tempered by a few reports of significant damage and carelessness.
Recent Reviews Mention...
“careful and wrapped all my furniture”
“treated my furniture with care”
“took care of belongings as if was their own”
Customer Insights
Local Move Duration: 4 hours from 6 reviews
Interstate Move Duration: 7 days from 3 reviews
Great Crew Members
| Kelly | Kelly was a real lifesaver |
| Kelly | Kelly deserves praise for professionalism |
| Kelly, Kaylob, Dennie, Billy, Matt | all mentioned members were complimented for being hardworking and pleasant |
| Rock, Denny, Joe | Rock, Denny, Joe did a stellar job |
| Carol | Carol helped work out every detail of move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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