Reliable Movers is a family-owned and operated business specializing in moves from New York to Florida. Since 1996, this Auburn-based moving company has provided its commercial and residential customers the same quality service whether they’re moving across town or across the country. They can handle all kinds of moves, from single items to full shipments. They have even moved several large factories, hospitals, and nursing care centers. This company has a team of experienced individuals dedicated to making your move as smooth and stress-free as possible. They are here to help you with packing, deliveries, storage, snowbird moves, car hauling, and moving hot tubs, pianos, gun safes, and commercial equipment. They offer flat-rate pricing and all-inclusive, binding estimates with no hidden fees. They never use salespeople or brokered moves, so you deal with the company directly. If you're looking for more movers in Rochester, NY, feel free to explore other options through our resourceful website. Remember to carefully research and choose the company that best suits your needs.
Reliable Movers
Ranked Top 10 Best Movers in Rochester, NY
Moving Services
- Residential moving, local and long distance
- Commercial factories and offices moving
- Hot tubs, pianos, and gun safes moving
- Commercial equipment moving
- Inhome moving for construction or staging
- Professional packing services
- Store delivery service
- Climate controlled storage
- Loading and unloading of PODS and rental trucks
- Single to full shipments
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Reliable Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Reliable Movers is consistently praised for their exceptional service, professionalism, and efficiency, with the vast majority of customer experiences being outstandingly positive, notwithstanding a few isolated incidents of dissatisfaction.
Recent Reviews Mention...
“Absolutely outstanding service”
“They completed the move very quickly.”
“We had a great experience both times”
2. Punctuality
Nationwide Average: 8.07/10
Reliable Movers generally receives high praise for arriving on time or even early, although there have been a few instances of not showing up or lateness.
Recent Reviews Mention...
“arrived right on time”
“showed up promptly at 7am”
“crew showed up early”
3. Affordability
Nationwide Average: 7.69/10
Reliable Movers is generally perceived as offering reasonable and competitive pricing, with the majority of customers appreciating their cost-effectiveness, though a few noted issues with unexpected expenses or higher costs than anticipated.
Recent Reviews Mention...
“The cost was reasonable”
“the price was great, especially with the stairs”
“So nice and professional implies affordability”
4. Communication
Nationwide Average: 7.53/10
Reliable Movers generally receives high praise for their responsiveness, attentiveness, and courteous customer service, although a few customers reported significant issues with follow-up and courtesy calls.
Recent Reviews Mention...
“Jen was available at any time for questions”
“did not hesitate to coordinate everything ”
“responsive, checked in via phone and text”
5. Stick to Prices
Nationwide Average: 5.99/10
Reliable Movers generally has a strong reputation for providing accurate estimates, honoring their quoted prices, and avoiding hidden fees, with only isolated incidents of not upholding initial quotes.
Recent Reviews Mention...
“very accurate with her estimate”
“Appreciate the straightforward quoting and payment method.”
“ZERO hidden charges or fees”
6. Speed
Nationwide Average: 8.58/10
Reliable Movers consistently demonstrated exceptional efficiency and swiftness in completing moves, often finishing tasks like loading and unloading in record time and earning praise for their quick and capable service.
Recent Reviews Mention...
“moved and unloaded in TWO hours”
“Incredible speed during the move.”
“made amazing time to NY”
7. Friendliness
Nationwide Average: 8.91/10
Reliable Movers consistently exhibits exceptional politeness and accommodating behavior, with employees who are uniformly courteous, caring, and create a comfortable atmosphere for clients, even children, while maintaining professionalism.
Recent Reviews Mention...
“guys was polite and accommodating”
“The employees were courteous”
“guys were very nice”
8. Will Hire Again
Nationwide Average: 8.18/10
Reliable Movers has overwhelmingly positive testimonials from clients who are not only highly recommending the company, but also expressing a high likelihood or eagerness to employ their services again in the future, although there are a very few who would not due to individual concerns.
Recent Reviews Mention...
“thoroughly pleased with their work”
“I highly recommend them”
“would highly recommend this company”
9. Professionalism
Nationwide Average: 8.31/10
Reliable Movers consistently receives praise for their crew's professional, courteous, and efficient approach, although there are rare instances of perceived unprofessional behavior.
Recent Reviews Mention...
“Employees were professional”
“guys were professional and courteous”
“very professional with the move”
10. Conflict Handling
Nationwide Average: 4.07/10
Reliable Movers generally appears committed to proactive problem-solving and customer satisfaction, though there are isolated instances of unaddressed issues and concerns.
Recent Reviews Mention...
“prevented damage from outgoing movers' mistakes”
“willing to go above and beyond”
“quickly rescheduled for the next day despite delay”
11. Precision & Care
Nationwide Average: 8.01/10
Reliable Movers is highly praised for their meticulousness and careful handling of belongings, ensuring everything from antique pieces to heavy furniture is moved without damage, despite a single report of damaged dressers.
Recent Reviews Mention...
“They took care with our furniture”
“very careful with our things”
“absolutely nothing was damaged”
Customer Insights
Local Move Duration: 4 hours from 3 reviews
Great Crew Members
| Mike, Jen | Mike and Jen are the best |
| Alex,John | wonderful and made amazing time |
| Jen, Kevin | coordinated move, showed up on time, and professionalism |
| Kevin | Kevin made the experience easy |
| Jen | Jen was accommodating and remembered details |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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