A One Van Lines is a moving and storage company focused on providing quality service and ensuring client satisfaction. Based in Brooklyn, New York, the company goes above and beyond to assist clients in making their moving process an easy transition. While specific service areas are not mentioned, A One Van Lines is dedicated to care and attention to detail, hoping to retain clients for all their moves and have them recommend the company to friends and family. Services provided include handling the disconnection and reconnection of utilities and home services such as cable, internet, garbage, and home security.
A One Van Lines
About A One Van Lines
Additional Cities Served: Valley Stream, Lynbrook, Mineola, Babylon, Woodbury, East RockawayShow More >
Moving Services
- Local moving
- Longdistance moving
- Crosscountry moving
- Small moves
- Piano moving
- Pool table moving
- Appliance moving
- Furniture moving
- Packing services
- Storage services
Not Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of A One Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
A One Van Lines generates highly polarized opinions, ranging from experiences of excellent service and professionalism to numerous accounts of dissatisfaction, damaged items, and allegations of dishonest business practices.
Recent Reviews Mention...
“great work by movers”
“great customer service made my move easy”
“this company was the worst”
2. Punctuality
Nationwide Average: 8.07/10
A One Van Lines has mixed reviews, showing instances of significant delays and failures in timeliness but also numerous accounts of being on time or even early, indicating inconsistency in their performance in this area.
Recent Reviews Mention...
“showed up on time”
“Mark made sure the movers arrived on time”
“Delivered late.”
3. Affordability
Nationwide Average: 7.69/10
A One Van Lines generally leaves customers dissatisfied due to frequently reported cases of overcharging, unexpected fees, and significant increases from initial quotes, despite a few positive remarks about reasonable pricing.
Recent Reviews Mention...
“charged a flat rate, felt affordable”
“prices were beyond reasonable”
“quoted $400 then demanded double unexpectedly”
4. Communication
Nationwide Average: 7.53/10
A One Van Lines generally struggles with providing consistent and clear information, highlighted by numerous reports of poor communication, unresponsiveness, and misinformation, despite having some instances of positive interactions and proactive service from certain employees.
Recent Reviews Mention...
“answered all my questions thoroughly”
“threatened to drive away with my stuff”
“Need to fight to get answers.”
5. Stick to Prices
Nationwide Average: 5.99/10
A One Van Lines frequently fails to adhere to its initial quotes, often charging customers significantly more than promised, which leads to widespread dissatisfaction.
Recent Reviews Mention...
“stuck to the quoted flat rate”
“paid way more than I was quoted”
“did not stick to the quoted price”
6. Speed
Nationwide Average: 8.58/10
A One Van Lines has mixed reviews, with customers experiencing both remarkably efficient service and significant delays or issues with timeliness.
Recent Reviews Mention...
“everything was done within a few hours”
“very fast and careful”
“Super fast service”
7. Friendliness
Nationwide Average: 8.91/10
A One Van Lines receives mixed feedback, with several customers experiencing unprofessional and abrasive behavior, while a significant number praise the team for being professional, polite, and treating clients like family.
Recent Reviews Mention...
“Lou Miller was absolutely a pleasure to work with”
“Everyone was nice”
“made me feel comfortable with my move”
8. Will Hire Again
Nationwide Average: 8.18/10
A One Van Lines has sharply divided opinions, with a significant number of customers expressing strong dissatisfaction and a resolve never to use their services again, while another significant portion highly recommends them and expresses eagerness to hire them again for future moves.
Recent Reviews Mention...
“would use them again in the future”
“Thank you A One for helping me make my move easy”
“would not recommend them at all”
9. Professionalism
Nationwide Average: 8.31/10
A One Van Lines has received mixed reviews, with numerous customers describing unprofessional behavior, while a significant number commend the crew's professionalism and exceptional service.
Recent Reviews Mention...
“unprofessional behavior was described”
“unprofessional behavior noted”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
A One Van Lines predominantly demonstrates an overwhelming reluctance to adequately address and compensate for their mistakes, with very few exceptions of satisfactory customer service interactions.
Recent Reviews Mention...
“no indication of willingness to right a wrong”
“did not right the wrong despite agreement ”
“unwilling to rectify the issue”
11. Precision & Care
Nationwide Average: 8.01/10
A One Van Lines seems to have a mixed record, with numerous complaints about damaged and missing items, yet also many customers praising their careful handling and protection of belongings.
Recent Reviews Mention...
“I had a lot of broken items”
“love the attention to detail on my possessions”
“some items were missing”
Customer Insights
Cost: $ 2659.00 from 5 reviews
Local Move Duration: 3.5 hours from 3 reviews
Interstate Move Duration: 4 days from 18 reviews
Great Crew Members
Joe | quick and efficient move |
Lou | Lou Miller was absolutely a pleasure to work with |
Mark | amazing foreman, directed the workers efficiently |
Mark | Mark was knowledgeable, helpful, and ensured timely service |
Errol, Roy, Raekwon | Errol explained details, all made move comfortable |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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