Dumbo, which started in New York City, NY in 2006, specializes in local moves and long-distance moves around the country, and can also coordinate international moves as well. In 2015 Dumbo was named by Fortune magazine as one of the 100 best workplaces for women. Dumbo provides a range of services, including piano moving, reusable plastic packing bins, and more. This top-rated NYC mover also has a commitment to the local community, donating to organizations such as Hip Tot and NYC Mamma Give Back and sponsoring the Moving Forward Scholarship.
Dumbo Moving and Storage NYC
based on 20978+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Dumbo Moving and Storage NYC
Additional Cities Served: Jersey City, East Orange, Hoboken, Manhattan, Brooklyn, QueensShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Small Moves
- Piano Moving
- Appliance Moving
- Furniture Moving
- Packing Services
- Moving Truck Rentals
- Storage Solutions
- Commercial Moving
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 02/23/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Dumbo Moving and Storage NYC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.9/10
Nationwide Average: 8.44/10
Dumbo Moving and Storage NYC is highly regarded for their professional and efficient moving services, with many customers expressing great satisfaction and a few reporting negative experiences.
Recent Reviews Mention...
“amazing job by Crew 49”
“A+ rating for the service”
“This moving company was the best”
2. Punctuality
8.3/10
Nationwide Average: 8.07/10
Dumbo Moving and Storage NYC generally receives high praise for being on time and arriving promptly, although there are occasional complaints about delays and late arrivals.
Recent Reviews Mention...
“Fast and punctual”
“they were on time”
“Showed up on time”
3. Affordability
7.15/10
Nationwide Average: 7.69/10
Dumbo Moving and Storage NYC receives mixed reviews with numerous customers praising their competitive prices and unbeatable quotes, while others criticize unexpected price increases and charges that significantly exceeded initial quotes, suggesting that experiences can vary widely among clients.
Recent Reviews Mention...
“started competitive but ended up doubling the price”
“WORST MOVING COMPANY”
“most affordable around, took more for way less”
4. Communication
7.2/10
Nationwide Average: 7.53/10
Dumbo Moving and Storage NYC generally provides responsive, helpful, and professional service, with a majority of customers expressing satisfaction through commendations of their communicative and accommodating approach, although there are some critical reviews noting poor communication and unprofessional interactions.
Recent Reviews Mention...
“great communication before and during”
“guided me through the process and kept me informed”
“poor communication during the move”
5. Stick to Prices
4.28/10
Nationwide Average: 5.99/10
Dumbo Moving and Storage NYC appears to have a mixed track record with numerous customers expressing dissatisfaction over additional, unexpected fees, while a smaller contingent acknowledges adherence to initial quotes.
Recent Reviews Mention...
“did not stick to the quoted price at all”
“THEY ARE SCAMMERS”
“advice on being clear for an accurate quote”
6. Speed
8.84/10
Nationwide Average: 8.58/10
Dumbo Moving and Storage NYC generally provides fast and efficient service with numerous customers describing their moves as quick and smooth, though there are a few reports of slow and inefficient experiences.
Recent Reviews Mention...
“Fast and punctual”
“it was wrapped up very fast”
“They were really quick and efficient”
7. Friendliness
8.45/10
Nationwide Average: 8.91/10
Dumbo Moving and Storage NYC generally receives high praise for their polite, helpful, and cheerful demeanor, providing professional service that often exudes a sense of community and camaraderie, although there are some instances of complaints regarding rude and unprofessional behavior.
Recent Reviews Mention...
“went above and beyond in service”
“they are friendly”
“helping my parents with all of our items”
8. Will Hire Again
7.49/10
Nationwide Average: 8.18/10
Dumbo Moving and Storage NYC has received vast praise from numerous customers expressing high satisfaction and strong recommendations, with several individuals showing enthusiasm for future moves with the company, despite a minority of customers who had negative experiences and would definitively not rehire or recommend the company.
Recent Reviews Mention...
“highly recommend and would hire again”
“would have cost more with other movers”
“would hire again”
9. Professionalism
7.24/10
Nationwide Average: 8.31/10
Dumbo Moving and Storage NYC generally receives praise for their crew's skilled, courteous conduct and efficient service, although there are intermittent reports of unprofessional behavior and issues regarding tipping practices.
Recent Reviews Mention...
“Crew 49 showed great professionalism”
“most professional”
“conducted themselves like trained professionals”
10. Conflict Handling
3.19/10
Nationwide Average: 4.07/10
Dumbo Moving and Storage NYC encounters mixed reviews, with numerous customers expressing dissatisfaction at inadequate resolutions and unmet promises of compensation, although a few testimonials acknowledge satisfactory efforts to address and rectify issues.
Recent Reviews Mention...
“they are only allowing us $.60 per pound for missing items”
“lost items and no resolution provided”
“astonished with what they're willing to do”
11. Precision & Care
7.38/10
Nationwide Average: 8.01/10
Dumbo Moving and Storage NYC has demonstrated a mixed track record with numerous customers reporting meticulous and attentive handling of their items, but also a significant number of complaints regarding lost or damaged belongings.
Recent Reviews Mention...
“took good care of our things”
“took care of moving all of my stuff very well”
“careful with our stuff”
Customer Insights
Cost: $ 1413.00 from 93 reviews
Local Move Duration: 3 hours from 244 reviews
Interstate Move Duration: 3 days from 70 reviews
Great Crew Members
| DUSAN | packaged items well for storage |
| Jay, Levan | outstanding job by these crew members |
| Derek | Derek was wonderful and helpful from the beginning |
| Carlos, Lebano, Ricardo, Armin | exceptional service made the move in process easy |
| DUSAN CREW 49 | all the help with everything including lifting the extra items |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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