Otter Moving & Storage is a New York-based company that was established in 2022. This company operates out of Greenpoint in Brooklyn and services areas including the local Roslyn Harbor, NY movers. They extend their services to both the local New York metropolitan area and to interstate routes to locations like Boston, Washington DC, and Philadelphia. The company provides an array of moving services, including residential moves, office moves, and furniture delivery, alongside packing services and flexible storage solutions. They emphasize values such as kindness, transparency, communication, and customer satisfaction in their approach to business. Interestingly, Otter Moving & Storage also makes a commitment to sustainability by pledging to donate 1% of their gross sales to environmental nonprofits.
Otter Moving & Storage
Ranked Top 10 Best Movers in Brooklyn, NY
Moving Services
- Local NYC moves
- Interstate moves
- Office moves
- Furniture delivery
- Packing service
- Storage solutions
- Cheap moving rates
- Longdistance moves
- Lastminute moves
- Commercial moves
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
Have feedback for Otter Moving & Storage?
Error. Please try again later.
Summarized Review of Otter Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Otter Moving & Storage is highly praised for its excellent service, professionalism, and efficiency, providing customers with seamless, stress-free, and superb moving experiences as consistently reflected in their reviews.
Recent Reviews Mention...
“great service”
“seamless moving experience”
“the service provided was excellent”
2. Punctuality
Nationwide Average: 8.07/10
Otter Moving & Storage consistently demonstrates exceptional timeliness, with numerous reports of arriving on time or even early, providing updates on arrival times, and ensuring prompt and efficient service.
Recent Reviews Mention...
“provided updates on their ETA”
“they arrived on time”
“came at 9 am on the dot”
3. Affordability
Nationwide Average: 7.69/10
Otter Moving & Storage is consistently praised for its competitive and reasonable prices, with numerous reviews highlighting their fair, transparent pricing and the unbeatable value they provide, particularly in markets like NYC.
Recent Reviews Mention...
“great price”
“The price was the best of all the quotes”
“Found the service affordable”
4. Communication
Nationwide Average: 7.53/10
Otter Moving & Storage consistently excels in providing timely updates, responsive service, and clear, effective communication throughout the moving process, as reflected by numerous positive client experiences.
Recent Reviews Mention...
“provided updates and good communication”
“communication was great”
“communication was amazing”
5. Stick to Prices
Nationwide Average: 5.99/10
Otter Moving & Storage consistently upholds upfront pricing with no hidden or surprise fees, faithfully adhering to the originally quoted flat fees.
Recent Reviews Mention...
“upfront pricing”
“paid the flat fee that was quoted”
“done as promised”
6. Speed
Nationwide Average: 8.58/10
Otter Moving & Storage consistently provides extremely fast and efficient services, making them highly praised for their ability to complete moves rapidly and seamlessly.
Recent Reviews Mention...
“so so quick”
“Super fast”
“Move was finished in just 7 hours”
7. Friendliness
Nationwide Average: 8.91/10
Otter Moving & Storage consistently demonstrates exceptional warmth and approachability, with reviews highlighting their team's politeness, professionalism, and genuinely pleasant demeanor.
Recent Reviews Mention...
“great people”
“so friendly”
“extremely friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Otter Moving & Storage has overwhelmingly positive feedback indicating that clients would enthusiastically use their services again and recommend them to others.
Recent Reviews Mention...
“everything was awesome”
“will be using Otter again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Otter Moving & Storage consistently receives high praise for their team's extremely professional, hardworking, and attentive approach, highlighting a notable commitment to professionalism and efficiency in every aspect of their service.
Recent Reviews Mention...
“great team”
“Nikola was extremely professional”
“Super professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Otter Moving & Storage consistently demonstrates exceptional dedication, with actions such as returning items and ensuring customer satisfaction, highlighting their commitment to go the extra mile or step to resolve issues.
Recent Reviews Mention...
“Advan brought back the mirror”
“boss ensured I was satisfied”
“willing to go the extra mile”
11. Precision & Care
Nationwide Average: 8.01/10
Otter Moving & Storage consistently demonstrates exceptional attention and caution, ensuring that all belongings, from fragile pieces to bulky furniture, are meticulously protected, wrapped, and delivered without damage, reflecting their commitment to excellence in service and customer satisfaction.
Recent Reviews Mention...
“Took good care of my belongings”
“careful with all of my items”
“wrapped and covered all big furniture”
Customer Insights
Local Move Duration: 4.5 hours from 5 reviews
Great Crew Members
| Duke, Luka, Nikola | Duke and Luka made move seamless, Nikola professional |
| Vanya | Vanya did an amazing job |
| John,Advin | John and Advin were great at packing |
| Duke, Luca | went above and beyond |
| Mark, Advan, Tony | were fantastic, accommodating, and super friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Otter Moving & Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Brooklyn Moving Services
Nearby Cities
