Oz Moving & Storage is a local and long-distance moving company that has been in business for over 25 years. It has multiple locations in New York, including one in Brooklyn, all licensed and insured with over 500,000 clients served to date. Oz specializes in full-service residential and commercial moves, including packing and unpacking, custom crating, storage, and even rubbish removal. If you need help transporting hard-to-move items or rearranging your furniture, these movers in Jersey City, NJ are here for you, as well. With their experience, expertise, and modern equipment, they are able to provide quality services focused on customer satisfaction. Prices are guaranteed to contain no hidden fees. Last-minute moves are not just accommodated but welcomed with open arms. Oz Moving & Storage works efficiently, so you don’t have to worry about moving your belongings safely and on time.
Oz Moving & Storage
About Oz Moving & Storage
Additional Cities Served: Brooklyn, Staten Island, Valley Stream, Highlands, Englishtown
Authorized
for Interstate Moves
Last Checked: 07/25/23*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Oz Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Oz Moving & Storage is largely seen as providing professional and efficient service with many customers highlighting positive experiences and expressing high satisfaction, though there are also a notable number of severe complaints regarding damages, unprofessionalism, and stress-inducing experiences.
Recent Reviews Mention...
“team from Oz was amazing”
“Oz has been consistently great across 9 moves”
“this was the sloppiest move I have ever seen”
2. Punctuality
Nationwide Average: 8.07/10
Oz Moving & Storage generally receives praise for being on time and prompt, although there are several instances of significant delays and concerns with scheduling accuracy.
Recent Reviews Mention...
“arrived when promised”
“showed up on time”
“Oz was punctual”
3. Affordability
Nationwide Average: 7.69/10
Oz Moving & Storage has received mixed reviews, with some customers finding their pricing quite reasonable, fair, and competitively low, while others criticize the company for being overpriced, having hidden costs, or charging significantly more than the original quote.
Recent Reviews Mention...
“company was overpriced”
“nickel and dime at every turn.”
“the price is also good”
4. Communication
Nationwide Average: 7.53/10
Oz Moving & Storage exhibits a divided picture, with many customers expressing satisfaction with professional, timely, and helpful interactions while a significant number report experiences of rudeness, unresponsiveness, and poor customer service.
Recent Reviews Mention...
“office staff is not pleasant.”
“Every interaction was professional and respectful”
“organize your move from the first phone call”
5. Stick to Prices
Nationwide Average: 5.99/10
Oz Moving & Storage has a mix of experiences with some customers praising them for honesty and no surprise costs, while others criticize them for significant discrepancies between quoted and final prices and added unexpected charges.
Recent Reviews Mention...
“never take responsibility.”
“Took way longer than they said”
“actual cost was 2x the quote”
6. Speed
Nationwide Average: 8.58/10
Oz Moving & Storage generally provides a swift and efficient moving experience, with numerous customers reporting moves completed ahead of schedule or within remarkable timeframes, although a handful of reviews mention issues with delayed moves and inefficiencies.
Recent Reviews Mention...
“finished in record time”
“the movers are quick”
“Took way longer than they said”
7. Friendliness
Nationwide Average: 8.91/10
Oz Moving & Storage generally receives high praise for their professionalism and courteous staff, notwithstanding a few complaints about rudeness.
Recent Reviews Mention...
“were kind and patient”
“they are rude”
“foreman was rude and angry”
8. Will Hire Again
Nationwide Average: 8.18/10
Oz Moving & Storage receives mixed feedback with a number of customers expressing high satisfaction and willingness to rehire, while a significant portion would not use their services again due to negative experiences.
Recent Reviews Mention...
“highly recommend them”
“would not recommend them.”
“would partner up with Team Oz again”
9. Professionalism
Nationwide Average: 8.31/10
Oz Moving & Storage has received mixed feedback, with numerous customers praising the expertise and professional conduct of the moving team, while others criticized the crew for unprofessionalism, rudeness, and a lack of care in handling possessions.
Recent Reviews Mention...
“process was expertly competent and professional”
“failed to do its basic job”
“professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Oz Moving & Storage receives mixed feedback, with instances of prompt rectification and reimbursement contrasting sharply with numerous reports of inadequate responses, compensation disputes, and a general lack of responsibility for damages and customer issues.
Recent Reviews Mention...
“never take responsibility.”
“won't reimburse for damaged items”
“they did pay for the missing item”
11. Precision & Care
Nationwide Average: 8.01/10
Oz Moving & Storage receives mixed feedback with several instances of damaged and mishandled belongings competing against a significant number of testimonials praising their careful and professional handling of items.
Recent Reviews Mention...
“nicked and dimed at every turn.”
“No broken items speaks to their careful handling”
“improperly packed items leading to damage”
Customer Insights
Cost: $ 2496.00 from 15 reviews
Hourly Minimum: 3 hours from 7 reviews
Local Move Duration: 4 hours from 70 reviews
Interstate Move Duration: 7 days from 29 reviews
Great Crew Members
Arafat | Arafat was commendable during the move |
Millisen Peguero | a warm kind person to deal with |
Moshe, Juan | Moshe coordinated well, Juan and crew were great |
Juan | exceptional job and professionalism |
Sean | Sean demonstrated helpful guidance |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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