Established in 2018, Wayfinder Moving Services has locations in both Buffalo, NY and Jamestown. As a business that specializes in customer service, they have served over 10,000 customers gaining an overwhelmingly positive satisfaction rating. Wayfinder's are known for providing top-of-the-line, full-service moving solutions. Their tough and credible team offers a range of services including local, long-distance, senior, and commercial moving. With services such as packing, piano moving, and storage, Wayfinder alleviates the stress and heavy lifting which accompanies a move. Enjoy some peace of mind with completely customizable NY moving services. Although they are based in Buffalo, they extend their services to areas such as Lockport, West Seneca, and beyond.
Wayfinder Moving Services
Ranked Top 3 Best Movers in Buffalo, NY
About Wayfinder Moving Services
Additional Cities Served: Erie, Niagara Falls, North Tonawanda, Jamestown, Lockport, LackawannaShow More >
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- International moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Commercial moving services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Wayfinder Moving Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Wayfinder Moving Services receives high praise for their professional, efficient, and friendly service, highlighted by many customers as a top-notch moving experience, though a few noted dissatisfaction with certain aspects of their service.
Recent Reviews Mention...
“staff were very hardworking and professional”
“they were outstanding”
“great company to hire and the employees are excellent”
2. Punctuality
Nationwide Average: 8.07/10
Wayfinder Moving Services generally receives high praise for being on time, though there are a few instances of tardiness reported.
Recent Reviews Mention...
“completed my move just as they promised”
“they arrived later than the given window”
“They were on time”
3. Affordability
Nationwide Average: 7.69/10
Wayfinder Moving Services generally receives praise for their fair and reasonable pricing, with many customers finding the service to provide great value, although a few experienced costs higher than expected.
Recent Reviews Mention...
“prices are consistent with actual quote”
“final bill was just over half of the quoted amount”
“fair with their pricing”
4. Communication
Nationwide Average: 7.53/10
Wayfinder Moving Services generally receives high praise for their responsiveness, with customers appreciating the company's proactive approach and ease of use; however, there are a few instances of dissatisfaction regarding delays and lack of clarity.
Recent Reviews Mention...
“answered all my questions”
“constant check in to make sure I had everything I needed”
“Their customer service was great”
5. Stick to Prices
Nationwide Average: 5.99/10
Wayfinder Moving Services generally demonstrates reliability and honesty, with many customers reporting that their final costs were at or below the quoted amounts, despite a few instances of dissatisfaction regarding pricing practices.
Recent Reviews Mention...
“completed my move just as they promised”
“prices are consistent with actual quote”
“honest and upfront”
6. Speed
Nationwide Average: 8.58/10
Wayfinder Moving Services consistently receives high praise for their efficiency and quick work, with customers often noting moves completed faster than expected, despite a few isolated reports of longer-than-anticipated service times.
Recent Reviews Mention...
“my move was complete in no time”
“fast”
“very efficient work by Antonio and Malik”
7. Friendliness
Nationwide Average: 8.91/10
Wayfinder Moving Services consistently receives praise for their personable and professional staff, who are characterized as polite, courteous, respectful, and pleasant in customer interactions, defining an overall positive and friendly atmosphere, despite a single report of unprofessional behavior.
Recent Reviews Mention...
“staff were very personable and professional”
“very friendly people”
“very well mannered”
8. Will Hire Again
Nationwide Average: 8.18/10
Wayfinder Moving Services receives predominantly strong endorsements for repeat business and recommendations, despite a few reservations and negative feedback from some customers.
Recent Reviews Mention...
“would definitely recommend Wayfinder to others”
“would highly recommend”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Wayfinder Moving Services consistently receives praise for their staff's professional behavior and expert handling of tasks, with virtually all customers expressing high satisfaction and specific commendations for individual crew members' knowledgeable, efficient, and courteous service.
Recent Reviews Mention...
“staff were very professional”
“true example of professionalism”
“dissembled and assembled bed frames professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Wayfinder Moving Services appears to generally be very responsive and eager to address and correct any issues, as evidenced by several high praise instances for their problem-solving and customer accommodation, though they have had a few notable exceptions where customers felt dismissed.
Recent Reviews Mention...
“brushed off concerns about TV policy”
“did not compensate for cancelation”
“Ron rectified my problem”
11. Precision & Care
Nationwide Average: 8.01/10
Wayfinder Moving Services is consistently praised for being meticulous and attentive, with numerous customers noting their belongings were moved without damage, although a few reports mention minor issues with specific items.
Recent Reviews Mention...
“careful and caring of my belongings”
“take exceptional care with everything”
“they carefully moved our stuff”
Customer Insights
Cost: $ 4497.00 from 3 reviews
Local Move Duration: 3.5 hours from 10 reviews
Great Crew Members
| Ron Mason, Kyla, Mimi, Chris | went out of his way to ensure satisfaction |
| Ron Mason | Ron Mason did a great job with my inventory |
| Antonio, Latrell | phenomenal job and took exceptional care with everything |
| Theresa, Theresa | they were wonderful and careful packing |
| Theresa, Younger Theresa | they did an awesome job on day 1 |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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