Liberty Moving & Storage has been moving families and businesses in the greater tri-state area for over 80 years. In that time, it has learned what it takes to provide custom moving solutions tailored to customers’ needs. Commack-based Liberty Moving is now in its third generation of family ownership. It employs 350 workers, operates 100 fully-equipped trucks, and owns a 75,000-square-foot warehouse facility – making it one of the largest movers in Long Beach, NY. As an agent for United Van Lines, this mover has access to a network of 800 locations across the United States. This affiliation allows the company to provide quality residential and commercial moving services nationwide. Liberty Moving’s goal is always to provide value, peace of mind, and respect to each one of its customers. It holds an A+ BBB rating and has won the Angie’s List Super Service Award.
Liberty Moving & Storage
About Liberty Moving & Storage
Additional Cities Served: Port Chester, Harrison, Middletown, Glen Cove, Lindenhurst, Rockville CentreShow More >
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Liberty Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Liberty Moving & Storage is overwhelmingly praised for their professionalism, efficiency, and the excellent service provided during moves, despite a couple of negative experiences.
Recent Reviews Mention...
“hard working, friendly, and efficient”
“great work by movers”
“flawless experience with the moving process”
2. Punctuality
Nationwide Average: 8.07/10
Liberty Moving & Storage consistently demonstrates an exceptional commitment to being on time, as evidenced by numerous accounts of timely arrivals, prompt services, and adherence to scheduled times for moving and delivery, with only a few instances of delays.
Recent Reviews Mention...
“they were timely”
“arrived right on time”
“they were timely”
3. Affordability
Nationwide Average: 7.69/10
Liberty Moving & Storage generally receives positive appraisals for its competitive and reasonable pricing, although a noticeable minority of customers report dissatisfaction due to higher than expected costs and hidden fees.
Recent Reviews Mention...
“competitive pricing”
“Price was fair”
“awful and very expensive experience”
4. Communication
Nationwide Average: 7.53/10
Liberty Moving & Storage generally excels with numerous statements highlighting their responsiveness, thoroughness, and professionalism, despite a few reports of dissatisfaction regarding communication and project management.
Recent Reviews Mention...
“communicative of any issues”
“Booking and setting up the move was easy”
“answered all of our questions and was so kind”
5. Stick to Prices
Nationwide Average: 5.99/10
Liberty Moving & Storage generally maintains a good record of adhering to their initial estimates, though there are notable instances of unexpected charges and deviations from quotes that have caused discontent amongst some customers.
Recent Reviews Mention...
“estimate was spot on to the final bill”
“nothing indicated price changed from the quote”
“agreed on price to start the move”
6. Speed
Nationwide Average: 8.58/10
Liberty Moving & Storage consistently receives high praise for their efficiency and quickness, with numerous reviews highlighting their ability to perform moves rapidly, often completing tasks quicker than expected despite a few reports of slower service.
Recent Reviews Mention...
“team was efficient and quick”
“everyone has been pleased with their performance”
“Seriously strong and efficient, implies speediness”
7. Friendliness
Nationwide Average: 8.91/10
Liberty Moving & Storage consistently demonstrates exceptional courteousness, professionalism, and a genuinely helpful attitude towards customers, with nearly all feedback highlighting the team's pleasant and amiable interactions.
Recent Reviews Mention...
“they are friendly”
“were fantastic”
“Great personal”
8. Will Hire Again
Nationwide Average: 8.18/10
Liberty Moving & Storage overwhelmingly receives positive feedback, suggesting a high level of customer satisfaction and repeated engagement preference, despite a couple of dissatisfied voices.
Recent Reviews Mention...
“would definitely call them for future moves”
“couldn't be happier and hope to use again”
“will consider for our future moves”
9. Professionalism
Nationwide Average: 8.31/10
Liberty Moving & Storage consistently receives praise for their hardworking, efficient, and professional staff, with only a singular mention of disrespect and apathy.
Recent Reviews Mention...
“hard working and efficient”
“each mover was professional and respectful”
“whole team was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Liberty Moving & Storage has shown instances of going above and beyond to rectify issues, yet numerous customers have felt let down by their inadequate efforts and lack of responsibility in handling and compensating for damages.
Recent Reviews Mention...
“reminded me of the issue and how to handle it”
“the insurance paid for the damaged item”
“Grzegorz went above and beyond”
11. Precision & Care
Nationwide Average: 8.01/10
Liberty Moving & Storage is highly complimented for its careful and respectful approach towards customers' possessions, demonstrating significant professionalism and attention to detail in ensuring items remain undamaged.
Recent Reviews Mention...
“really careful with breakables”
“carefully unloaded all of our furniture and boxes”
“took care with our prized possessions”
Customer Insights
Cost: $ 4497.00 from 5 reviews
Local Move Duration: 5 hours from 8 reviews
Interstate Move Duration: 3 days from 17 reviews
Great Crew Members
Jimmy Figueroa | hard working, friendly, and efficient |
Lucy | helpful, patient, and professional during booking |
Greg, Ramon | Greg was kind and professional, Ramon and his team were great |
Steve, Eddie | first visit and move out were great |
Mike | Our driver Mike was the best |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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