Jay Valley Movers

Ranked Top 10 Best Movers in Syracuse, NY

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Very Good
based on 241+ data points
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About Jay Valley Movers

When you need to move, there is nothing more important than the care and attention given by your movers. The team at Jay Valley Movers in East Syracuse takes pride in how quickly and safely they can pack up all those valuable items for relocation. This small, family-run moving business services the Syracuse area and surrounding areas. It provides full-service moves, able to load and unload anywhere from New York to Florida. Jay Valley Movers offers a wide range of services, including residential in-state moves, office relocations, packing and unpacking, and long-distance hauls. Its employees are highly trained and experienced in the art of moving, so you can expect them to take the stress out of your next move. For all these reasons and more, many regard it as one of the go-to movers in Syracuse, NY. Jay Valley Movers opened its doors in 2015.

Additional Cities Served: Utica, Ithaca, Cortland, Oswego, Oneonta, FultonShow More >

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Moving Services

  • Local Residential Moves (less than 50 miles)
  • Long Distance Moves
  • Packing & Unpacking Services
  • Furniture Assembly and Placement
  • Loading and Unloading Services
  • Furniture Wrapping and Protection
  • Last-Minute Moves
  • Hourly Moving Services
  • Residential Moves in Syracuse NY, Manlius NY, Fayetteville NY, and Sarasota FL
  • Moving Labor Services

Awards

Top 10 Movers in Syracuse, NY 2024 award
Top 10 Movers in Syracuse, NY 2023 award
Top 10 Movers in Syracuse, NY 2022 award
Top 10 Movers in Syracuse, NY 2021 award

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Summarized Review of Jay Valley Movers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.08/10

Nationwide Average: 8.44/10

Comment Dots

Jay Valley Movers generally receives high praise for their efficient, professional, and satisfying moving services, though a few customers have noted concerns about affordability and disappointing experiences.

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Recent Reviews Mention...

so pleased with the work Jay Valley Movers did

way more than we could afford

great job moving

2. Punctuality

9.32/10

Nationwide Average: 8.07/10

Comment Dots

Jay Valley Movers consistently demonstrated timeliness by showing up on schedule, often arriving early, and making courtesy calls to confirm their arrival times.

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Recent Reviews Mention...

Keith and Dell showed up on time

arrived on time, even a few minutes early

Arrived on time

3. Affordability

7.45/10

Nationwide Average: 7.69/10

Comment Dots

Jay Valley Movers generally offers competitive and reasonable pricing, though there are a few instances of customers feeling overcharged.

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Recent Reviews Mention...

ended up paying $1500 total

VERY reasonably priced

charged over $700/hr

4. Communication

8.18/10

Nationwide Average: 7.53/10

Comment Dots

Jay Valley Movers are highly praised for their responsive and consistent contact before and during moves, despite a single report of a callback issue.

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Recent Reviews Mention...

stayed in contact right up to the move

Jay was very responsible and responsive

Keith was super responsive to all my questions

5. Stick to Prices

4.45/10

Nationwide Average: 5.99/10

Comment Dots

Jay Valley Movers has received mixed feedback with instances of significant price increases during moves, although there are reports of them strictly adhering to their initial quotes.

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Recent Reviews Mention...

expected $850-$1000 but paid $1500

change their price halfway through

really stuck to it

6. Speed

9.04/10

Nationwide Average: 8.58/10

Comment Dots

Jay Valley Movers receives high praise for their efficient and swift moving services.

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Recent Reviews Mention...

worked swiftly for four hours straight

Highly time efficient while moving

MUCH quicker than I had anticipated

7. Friendliness

9.44/10

Nationwide Average: 8.91/10

Comment Dots

Jay Valley Movers consistently demonstrates a friendly attitude, with customers frequently highlighting their courteous, helpful, and respectful team members, making the moving experience easy-going and positive.

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Recent Reviews Mention...

friendly attitude

were friendly and courteous

Good spirited people

8. Will Hire Again

8.92/10

Nationwide Average: 8.18/10

Comment Dots

Jay Valley Movers generally receives high praise for their service, with most customers expressing a strong likelihood to recommend and rehire them for future moves, despite a couple of instances of dissatisfaction.

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Recent Reviews Mention...

Highly recommended

would have chosen another company if known

definitely use them again

9. Professionalism

8.93/10

Nationwide Average: 8.31/10

Comment Dots

Jay Valley Movers consistently receives high praise for their exceptional work ethic, ability to work without supervision, and their capacity to make stressful moving days much more manageable through their superb and courteous services.

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Recent Reviews Mention...

Keith and Dell required zero supervision

made a stressful day much more manageable

great services and professionalism

10. Conflict Handling

6.12/10

Nationwide Average: 4.07/10

Comment Dots

Jay Valley Movers generally demonstrate a readiness to assist and go above and beyond in service recovery, although there has been at least one reported instance of unresponsiveness to damage claims.

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Recent Reviews Mention...

are willing to help and available for last minute moves

went above and beyond

still no response to the damages

11. Precision & Care

9.12/10

Nationwide Average: 8.01/10

Comment Dots

Jay Valley Movers generally receives high praise for their meticulousness and diligence, ensuring that customers' belongings are transported safely without any damage, with a single report of dissatisfaction mentioning damaged items.

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Recent Reviews Mention...

no damage to my belongings or my home

careful with items

careful with items

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Customer Insights

Local Move Duration: 4 hours from 5 reviews

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Great Crew Members

Keith, Dellboth have a wealth of experience
KeithKeith is great, hardworking
Keithhighly recommend Keith and his team
JayJay was very responsible and responsive
KeithDeserved praise for providing top notch service
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Jay Valley Movers

Location
5791 Pinwheel Cir, East Syracuse, NY, 13057
Phone
(315) 717-2538
Link
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