When you need to move, there is nothing more important than the care and attention given by your movers. The team at Jay Valley Movers in East Syracuse takes pride in how quickly and safely they can pack up all those valuable items for relocation. This small, family-run moving business services the Syracuse area and surrounding areas. It provides full-service moves, able to load and unload anywhere from New York to Florida. Jay Valley Movers offers a wide range of services, including residential in-state moves, office relocations, packing and unpacking, and long-distance hauls. Its employees are highly trained and experienced in the art of moving, so you can expect them to take the stress out of your next move. For all these reasons and more, many regard it as one of the go-to movers in Syracuse, NY. Jay Valley Movers opened its doors in 2015.
Jay Valley Movers
Ranked Top 10 Best Movers in Syracuse, NY
Moving Services
- Local Residential Moves (less than 50 miles)
- Long Distance Moves
- Packing & Unpacking Services
- Furniture Assembly and Placement
- Loading and Unloading Services
- Furniture Wrapping and Protection
- Last-Minute Moves
- Hourly Moving Services
- Residential Moves in Syracuse NY, Manlius NY, Fayetteville NY, and Sarasota FL
- Moving Labor Services
Awards




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Summarized Review of Jay Valley Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Jay Valley Movers generally receives high praise for their efficient, professional, and satisfying moving services, though a few customers have noted concerns about affordability and disappointing experiences.
Recent Reviews Mention...
“so pleased with the work Jay Valley Movers did”
“way more than we could afford”
“great job moving”
2. Punctuality
Nationwide Average: 8.07/10
Jay Valley Movers consistently demonstrated timeliness by showing up on schedule, often arriving early, and making courtesy calls to confirm their arrival times.
Recent Reviews Mention...
“Keith and Dell showed up on time”
“arrived on time, even a few minutes early”
“Arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Jay Valley Movers generally offers competitive and reasonable pricing, though there are a few instances of customers feeling overcharged.
Recent Reviews Mention...
“ended up paying $1500 total”
“VERY reasonably priced”
“charged over $700/hr”
4. Communication
Nationwide Average: 7.53/10
Jay Valley Movers are highly praised for their responsive and consistent contact before and during moves, despite a single report of a callback issue.
Recent Reviews Mention...
“stayed in contact right up to the move”
“Jay was very responsible and responsive”
“Keith was super responsive to all my questions”
5. Stick to Prices
Nationwide Average: 5.99/10
Jay Valley Movers has received mixed feedback with instances of significant price increases during moves, although there are reports of them strictly adhering to their initial quotes.
Recent Reviews Mention...
“expected $850-$1000 but paid $1500”
“change their price halfway through”
“really stuck to it”
6. Speed
Nationwide Average: 8.58/10
Jay Valley Movers receives high praise for their efficient and swift moving services.
Recent Reviews Mention...
“worked swiftly for four hours straight”
“Highly time efficient while moving”
“MUCH quicker than I had anticipated”
7. Friendliness
Nationwide Average: 8.91/10
Jay Valley Movers consistently demonstrates a friendly attitude, with customers frequently highlighting their courteous, helpful, and respectful team members, making the moving experience easy-going and positive.
Recent Reviews Mention...
“friendly attitude”
“were friendly and courteous”
“Good spirited people”
8. Will Hire Again
Nationwide Average: 8.18/10
Jay Valley Movers generally receives high praise for their service, with most customers expressing a strong likelihood to recommend and rehire them for future moves, despite a couple of instances of dissatisfaction.
Recent Reviews Mention...
“Highly recommended”
“would have chosen another company if known”
“definitely use them again”
9. Professionalism
Nationwide Average: 8.31/10
Jay Valley Movers consistently receives high praise for their exceptional work ethic, ability to work without supervision, and their capacity to make stressful moving days much more manageable through their superb and courteous services.
Recent Reviews Mention...
“Keith and Dell required zero supervision”
“made a stressful day much more manageable”
“great services and professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Jay Valley Movers generally demonstrate a readiness to assist and go above and beyond in service recovery, although there has been at least one reported instance of unresponsiveness to damage claims.
Recent Reviews Mention...
“are willing to help and available for last minute moves”
“went above and beyond”
“still no response to the damages”
11. Precision & Care
Nationwide Average: 8.01/10
Jay Valley Movers generally receives high praise for their meticulousness and diligence, ensuring that customers' belongings are transported safely without any damage, with a single report of dissatisfaction mentioning damaged items.
Recent Reviews Mention...
“no damage to my belongings or my home”
“careful with items”
“careful with items”
Customer Insights
Local Move Duration: 4 hours from 5 reviews
Great Crew Members
Keith, Dell | both have a wealth of experience |
Keith | Keith is great, hardworking |
Keith | highly recommend Keith and his team |
Jay | Jay was very responsible and responsive |
Keith | Deserved praise for providing top notch service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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