All American Van Lines is a full-service moving and storage company based in multiple areas around New York, including Long Island, NYC, Brooklyn, Queens, The Bronx, and Staten Island. The company offers a wide range of services, from local to cross-country moves, which includes moving, packing, unpacking, and storage. They also extend their services to New Jersey and long-distance moving out of the state. Their operation doesn't just limit to residential moves but also covers commercial moving, with a specialty in moving hot tubs and spas. If you're looking for movers in Long Beach, NY, they're one option to consider. Customers praise them for being fast, efficient, and professional, contributing to a stress-free moving experience.
All American Van Lines New York
About All American Van Lines New York
Additional Cities Served: Glen Cove, Lindenhurst, Garden City, Mineola, Westbury, BabylonShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Cross Country Moving
- International Moving
- Packing
- Unpacking
- Storage
- Commercial Moving
- Moving Hot Tubs and Spas
- Moving Small Appliances
Authorized
for Interstate Moves
Last Checked: 09/17/21*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of All American Van Lines New York
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
All American Van Lines New York has a polarizing reputation with several customers expressing strong dissatisfaction due to issues such as theft, poor customer service, and hidden fees, despite a number of highly positive reviews highlighting efficient, professional, and satisfactory moving experiences.
Recent Reviews Mention...
“Super efficient move”
“they were a nightmare to deal with and stole from me”
“Another scam company, not trustworthy”
2. Punctuality
Nationwide Average: 8.07/10
All American Van Lines New York displays mixed feedback with numerous accounts of timely service counterbalanced by several reports of significant delays and missed schedules.
Recent Reviews Mention...
“They did not arrive in the 6 hour time frame”
“promised delivery time not met”
“showed up late”
3. Affordability
Nationwide Average: 7.69/10
All American Van Lines New York receives mixed feedback with numerous customers expressing concerns over unexpected costs and estimates being significantly exceeded, despite some experiencing competitive pricing and fair rates.
Recent Reviews Mention...
“Quote was fair”
“Scam company, not affordable due to practices”
“estimate was doubled”
4. Communication
Nationwide Average: 7.53/10
All American Van Lines New York has a predominantly negative reputation, with numerous complaints about poor responsiveness, difficulty in booking and receiving deliveries, and unprofessional interactions, although there are a few instances of positive feedback highlighting good customer service and prompt communication.
Recent Reviews Mention...
“Poor communication implied by practices”
“Booking final delivery and getting responses was extremely difficult”
“Manager screams and denies wrongdoing.”
5. Stick to Prices
Nationwide Average: 5.99/10
All American Van Lines New York generally struggles, with numerous customers reporting charges significantly higher than their initial quotes, though a few cases reflected adherence to the quoted prices.
Recent Reviews Mention...
“Stick to quoted prices”
“charged me $1400 more than quoted estimate”
“Did not stick to quoted prices, hold items hostage”
6. Speed
Nationwide Average: 8.58/10
All American Van Lines New York has received mixed reviews, with several customers praising the efficiency and quickness of the moving process, while a significant number of others criticized the moves for being much longer than expected, highlighting delays and slow service.
Recent Reviews Mention...
“Move was super efficient”
“took 9 hours for the move”
“no delivery date in sight”
7. Friendliness
Nationwide Average: 8.91/10
All American Van Lines New York shows a notable divide in customer experiences, with numerous reports of exceptional friendliness and professionalism from the moving staff, contrasting sharply with several accounts of unprofessional and rude behavior, particularly from management and office staff.
Recent Reviews Mention...
“Unfriendly practices of rummaging through stuff”
“'Manager lacks customer service skills.'”
“Pali shrieks, yells, and denies wrongdoing”
8. Will Hire Again
Nationwide Average: 8.18/10
All American Van Lines New York sees a stark divide in customer sentiment, with a notable number expressing strong loyalty and satisfaction, willing to endorse and rehire, contrasted by a significant majority detailing distressing experiences and an adamant refusal to use their services again.
Recent Reviews Mention...
“would hire again”
“absolutely stole from my family”
“Would not hire again due to experience”
9. Professionalism
Nationwide Average: 8.31/10
All American Van Lines New York has received mixed reviews with a number of customers appreciating the professionalism displayed by specific team members and the moving process from start to finish, while a significant portion reported experiences of unprofessional behavior ranging from personal misconduct to severe customer service issues.
Recent Reviews Mention...
“took personal information for fraud”
“Unprofessional behavior described”
“Atiba and Alex showed great professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
All American Van Lines New York overwhelmingly demonstrates a substantial lack of initiative and adequacy in addressing and resolving customer complaints and damages, despite a very few instances of efforts to amend issues.
Recent Reviews Mention...
“No willingness to right a wrong mentioned”
“Denies wrongdoing instead of resolving issue.”
“They offered $100 for significant damages but no follow-up”
11. Precision & Care
Nationwide Average: 8.01/10
All American Van Lines New York has mixed reviews, with numerous reports of damaged and broken items alongside commendations for careful packing and moving without incident.
Recent Reviews Mention...
“they broke several new lamps and scratched furniture”
“They ruin your items”
“Damage was made to the wall and hard wood floors”
Customer Insights
Cost: $ 5886.00 from 10 reviews
Local Move Duration: 9 hours from 3 reviews
Interstate Move Duration: 20 days from 6 reviews
Great Crew Members
Talia | swore I added more sq. feet and charged me more |
Atiba, Alex | Atiba and Alex showed professionalism and hard work |
Ronnie | Seemed nice on the phone initially. |
Ronnie | Ronnie kept hottub safe for a period |
Elaine McGuigan | Elaine has been dependable |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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