Ken's Moving and Storage
Additional Cities Served: Glen Cove, Floral Park, Westbury, Great Neck Plaza, Pelham, Pelham ManorShow More >
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 08/10/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Ken's Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Ken's Moving and Storage receives a majority of high praise for their professional, efficient, and satisfactory services, despite some critical feedback regarding negative experiences.
Recent Reviews Mention...
“great work by movers”
“handled the move professionally”
“Brian and crew did excellent work throughout the move”
2. Punctuality
Nationwide Average: 8.07/10
Ken's Moving and Storage predominantly receives high praise for their timeliness, with most customers reporting that the movers arrived on time or exactly as scheduled, despite a few instances of delays.
Recent Reviews Mention...
“Brian exhibited punctuality”
“Prompt”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Ken's Moving and Storage generally offers competitive and reasonable pricing, albeit a few customers have reported being charged beyond their initial estimates.
Recent Reviews Mention...
“best price initially quoted, but final cost doubled”
“expensive compared to others”
“great prices”
4. Communication
Nationwide Average: 7.53/10
Ken's Moving and Storage has a mixed reputation with several clients praising their remarkable, professional, and friendly communication, while others experienced unprofessionalism, rudeness, and poor customer service.
Recent Reviews Mention...
“Brian's transparency and communication were appreciated”
“really good communication before arriving”
“Brian definitely eased my worries”
5. Stick to Prices
Nationwide Average: 5.99/10
Ken's Moving and Storage has polarized feedback, with several customers praising their accuracy and adherence to estimates, while others criticize hidden costs and inaccurate quoting practices.
Recent Reviews Mention...
“bill was almost double the estimate”
“charged for more boxes than originally estimated”
“cancelled move arbitrarily”
6. Speed
Nationwide Average: 8.58/10
Ken's Moving and Storage is overwhelmingly praised for their efficiency and quickness, with nearly all clients noting exceptionally fast and effective moving experiences, despite a rare complaint about longer-than-expected move times.
Recent Reviews Mention...
“They were fast during the move”
“hard working”
“took 13.5 hours instead of promised 6 hours”
7. Friendliness
Nationwide Average: 8.91/10
Ken's Moving and Storage generally exhibits a highly positive and amiable demeanor, with the vast majority of remarks highlighting the crew's courteous, professional, and pleasant nature, despite a few notable exceptions.
Recent Reviews Mention...
“team's friendly demeanor and positive attitude”
“Brian and crew were kind and patient”
“The crew was amazing”
8. Will Hire Again
Nationwide Average: 8.18/10
Ken's Moving and Storage generally receives positive feedback, with many customers expressing eagerness to use their services again, despite a notable minority of dissatisfied clients who would not rehire or recommend the company.
Recent Reviews Mention...
“would absolutely pick Kens Moving again”
“would highly recommend and use again”
“would use and recommend Ken's 100 times over”
9. Professionalism
Nationwide Average: 8.31/10
Ken's Moving and Storage generally maintains a high standard, with many customers praising their professionalism, though a few reports of unprofessional behavior suggest room for improvement.
Recent Reviews Mention...
“professional conduct exceeded our expectations”
“handled the move professionally”
“Hard and professional work by the crew”
10. Conflict Handling
Nationwide Average: 4.07/10
Ken's Moving and Storage demonstrates a consistent lack of effort to acknowledge mistakes, compensate for damages, or resolve customer complaints satisfactorily.
Recent Reviews Mention...
“owner offered no apology and no attempt to rectify issues”
“no attempt to rectify stealing mentioned ”
“did not attempt to right a wrong”
11. Precision & Care
Nationwide Average: 8.01/10
Ken's Moving and Storage generally receives high praise for its careful packing and transportation of items, despite a few reports of damage and mishandling.
Recent Reviews Mention...
“handled our belongings with care”
“handled all our items with great care”
“They were fast and careful with items”
Customer Insights
Local Move Duration: 5 hours from 6 reviews
Great Crew Members
| Brian | Brian explained the process and showed professionalism |
| Brian | Brian bent over backwards to help in any way |
| Brian | Brian eased my worries |
| Rick | the guy running the show, seemed very knowledgeable |
| Ricky,John,Karen | Ricky and his crew were great, John and Karen helpful on the phone |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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