Syracuse Moving Company is a family-owned business based in Syracuse, New York, and has been operating for over 20 years. The company provides local and long-distance residential, commercial, and corporate moving services throughout New York state, the eastern USA, and beyond. Their range of services includes full-service moving and planning, storage, loading and unloading, packing and unpacking, delivery, and moving of heavy items like furniture, appliances, pianos, and pool tables. Syracuse Moving Company is recognized for its dependable, affordable, and efficient services, with licensed, insured, and experienced movers.
Syracuse Moving Company
About Syracuse Moving Company
Additional Cities Served: Syracuse, Ithaca, Oswego, Fulton, Oneida, BaldwinsvilleShow More >
Moving Services
- Local moving services
- Longdistance moving services
- Residential moving services
- Commercial moving services
- Fullservice moving
- Loading and unloading
- Packing and unpacking
- Delivery of big items
- Piano moving
- Appliance moving
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Syracuse Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Syracuse Moving Company is highly regarded for its professional, efficient, and stress-free service, with an impressive number of customers recommending their experience despite a few instances of dissatisfaction related to customer service and cancellations.
Recent Reviews Mention...
“Absolutely the worst customer service ever.”
“great work by movers”
“they made it stress free and highly recommend”
2. Punctuality
Nationwide Average: 8.07/10
Syracuse Moving Company generally receives high praise for being on time and starting work immediately, although there have been isolated instances of tardiness or not showing up as scheduled.
Recent Reviews Mention...
“was on time”
“came on time and began working immediately”
“were prompt”
3. Communication
Nationwide Average: 7.53/10
Syracuse Moving Company has received mixed reviews, with some customers praising their responsive and communicative approach, while others have experienced serious communication issues such as unreturned calls and unfulfilled service promises.
Recent Reviews Mention...
“the worst temper I have ever encountered.”
“no one answered or called back”
“Highly recommended, great communication inferred”
4. Speed
Nationwide Average: 8.58/10
Syracuse Moving Company is generally praised for their efficiency and quick service, although there was an isolated instance of dissatisfaction reported.
Recent Reviews Mention...
“crew was quick”
“It was a very quick and smooth job”
“were so efficient”
5. Friendliness
Nationwide Average: 8.91/10
Syracuse Moving Company is generally perceived as having a very friendly and courteous staff, with multiple observations of politeness, kindness, and helpfulness, despite an isolated instance of poor temperament.
Recent Reviews Mention...
“the worst temper I have ever encountered.”
“very friendly”
“Friendly and polite crew”
6. Will Hire Again
Nationwide Average: 8.18/10
Syracuse Moving Company seems to have a strong customer base that expresses high satisfaction and a strong likelihood of repeat business, although there are a few customers who explicitly state they would not hire the company again.
Recent Reviews Mention...
“Can't imagine what their attitude would be.”
“no one answered or called back”
“recommend this company and would hire again”
7. Professionalism
Nationwide Average: 8.31/10
Syracuse Moving Company generally receives high praise for their professional service, efficiency, and respectful conduct, although there are isolated reports of unprofessional behavior and lack of preparedness.
Recent Reviews Mention...
“the worst temper I have ever encountered.”
“Professional and experienced”
“Professionalism mentioned directly”
8. Conflict Handling
Nationwide Average: 4.07/10
Syracuse Moving Company appears to have a poor track record, as evidenced by their partial resolution of a broken TV stand issue, refusal to cooperate on other issues, and neglecting to address concerns about mask-wearing.
Recent Reviews Mention...
“refused to cooperate or remedy issues”
“addressed broken TV stand but not other damages”
“did not address the mask issue when called”
9. Precision & Care
Nationwide Average: 8.01/10
Syracuse Moving Company is generally perceived as meticulous and responsible, with numerous customers reporting they moved items quickly, with no damages, and with great care, though a few incidents of damage were noted.
Recent Reviews Mention...
“no damages”
“Very careful with my items”
“were very careful”
Great Crew Members
Shaun, Gil, Jay | did a very quick and smooth job, no damages, professional |
Shaun, Gil, Kyle | they were awesome and quick |
Gil, Kyle, Shaun | phenomenal job |
Shaun, Gil, John Sr, Kyle | They were praised for being great, fast, and professional |
Gil, Shaun | stellar work ethic and shared helpful tips |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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