Helping Hands Movers

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MoversChevron RightNew YorkChevron RightBuffaloChevron RightHelping Hands Movers
Good
based on 545+ data points
Circle Info

About Helping Hands Movers

Helping Hands Movers was opened by a man who had worked as a mover for various moving companies for years, all the time thinking up a different kind of moving company. As a result, Brandon's New York moving company has passion and purpose beyond other moving companies. Since it started, Helping Hands Movers has earned an A+ BBB rating. Helping Hands Movers aims to bring joy to the families it moves. These movers are motivated by freeing customers from the stress and potential injuries related to moving. Its crew has hours of experience and specialized training and offers affordable rates. Whether you are moving your whole house or just a few things, you can depend on the Buffalo, NY movers.

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Moving Services

  • Residential moving
  • Commercial moving
  • Packing
  • Local moving
  • Cheap moving
  • Hourly rate moving
  • Furniture moving
  • Small moves
  • Lastminute moves
  • Appliance moving
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

2990207

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Buffalo, NY 2024 award
Top 10 Movers in Buffalo, NY 2023 award
#1 Ranked Movers in Buffalo, NY 2022 award
#1 Ranked Movers in Buffalo, NY 2021 award
Top 10 Movers in Buffalo, NY 2020 award

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Summarized Review of Helping Hands Movers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.81/10

Nationwide Average: 8.44/10

Comment Dots

Helping Hands Movers is generally perceived as providing professional, efficient, and satisfactory service, with a high frequency of positive experiences overshadowing a few severely negative reviews.

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Recent Reviews Mention...

they communicated well and offered to rearrange items

Literally the worst company in my moving experience.

this is the worst business I've ever dealt with

2. Punctuality

6.88/10

Nationwide Average: 8.07/10

Comment Dots

Helping Hands Movers displays a mixed reputation, with several clients praising their ability to show up early or on time and communicate effectively, while a notable number of customers experienced no-shows and last-minute cancellations without adequate communication.

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Recent Reviews Mention...

called the night before and day of to confirm

No show at the confirmed time.

failed to show up at the pickup location and no phone call

3. Affordability

9.12/10

Nationwide Average: 7.69/10

Comment Dots

Helping Hands Movers is predominantly seen as providing great value, with the majority of customers finding their services reasonably priced, highly affordable, and often cheaper than competitors.

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Recent Reviews Mention...

they were pretty cheap compared to past moves

very expensive compared to another move

Bang for your buck suggests great affordability

4. Communication

6.81/10

Nationwide Average: 7.53/10

Comment Dots

Helping Hands Movers receives mixed feedback, with compliments for clear and effective communication and prompt responses, contrasting sharply with several complaints about lack of responsiveness and issues with follow-up.

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Recent Reviews Mention...

they communicated well during the move

Zero communication after no-show.

dodging all of our attempts to contact them

5. Stick to Prices

5.52/10

Nationwide Average: 5.99/10

Comment Dots

Helping Hands Movers generally maintains the initial estimates but has received complaints about significant price increases in at least one instance.

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Recent Reviews Mention...

charged double the quoted price

quoted me exactly

could have raised the price but they didn’t

6. Speed

9.09/10

Nationwide Average: 8.58/10

Comment Dots

Helping Hands Movers is overwhelmingly praised for their quick and efficient service, despite isolated incidents where services were not rendered.

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Recent Reviews Mention...

efficient in moving things

Did not perform the move at all.

Moved refrigerator fast

7. Friendliness

9.73/10

Nationwide Average: 8.91/10

Comment Dots

Helping Hands Movers consistently receives high praise for their polite, courteous, and exceptionally welcoming crew, who demonstrate a commitment to making moving experiences pleasant and stress-free.

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Recent Reviews Mention...

the guys offered to rearrange items after unloading

Very polite

crew was friendly

8. Will Hire Again

8.35/10

Nationwide Average: 8.18/10

Comment Dots

Helping Hands Movers receives a generally positive response with numerous customers expressing high satisfaction and a strong inclination to recommend and reuse their services, despite a small subset of highly dissatisfied customers.

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Recent Reviews Mention...

I was happy for the most part at the work

would never agree to such pricing

Would never recommend to anyone.

9. Professionalism

8.26/10

Nationwide Average: 8.31/10

Comment Dots

Helping Hands Movers generally receives high praise for being professional, efficient, and well-organized, though there are notable exceptions with some customers reporting extremely unprofessional behavior.

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Recent Reviews Mention...

very strong and communicated well

So unprofessional in handling the move.

they pooped in my moving boxes

10. Conflict Handling

7.25/10

Nationwide Average: 4.07/10

Comment Dots

Helping Hands Movers generally demonstrates a strong commitment to resolving issues and going beyond what is expected, despite a couple of instances where they failed to address problems satisfactorily.

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Recent Reviews Mention...

did not attempt to rectify the truck issue

refused responsibility and insurance claim

went above and beyond

11. Precision & Care

9.03/10

Nationwide Average: 8.01/10

Comment Dots

Helping Hands Movers generally received high praise for their meticulous and respectful approach, despite a few instances of damage and an unusual complaint.

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Recent Reviews Mention...

my favorite end table got knicked

they pooped in my moving boxes

very careful while moving our stuff

Customer Insights icon

Customer Insights

Local Move Duration: 1.5 hours from 7 reviews

Great Crew Members icon

Great Crew Members

BrandonDeserves praise for providing great value and organization
Brandon, Chris, Rileyvery professional and efficient
Brandonawesome job helping and making sure nothing got ruined
BrandonBrandon is outstanding
TinaTina provided friendly professional service
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Helping Hands Movers

Location
PO Box 202, Getzville, NY, 14068
Phone
(716) 544-5292
Link
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