Pro Movers & Logistics is a family-owned and operated moving company that has been serving the Hudson Valley for over 15 years. Based in the Hudson Valley area of New York State, the company offers residential and commercial moving services throughout the state, including as movers in New Rochelle, NY. The team at Pro Movers & Logistics is known for their professionalism and upbeat attitudes, making the moving process enjoyable for their clients. They provide hassle-free estimates, whether over the phone, through pictures, or with in-home visits. The company is licensed and insured, with its crew members covered under NYS Workman's Compensation, and they guarantee their work.
Pro Movers & Logistics
About Pro Movers & Logistics
Additional Cities Served: Spring Valley, Poughkeepsie, Middletown, Newburgh, Peekskill, BeaconShow More >
Moving Services
- Local Moving Services
- LongDistance Moving Services
- Residential Moving Services
- Commercial Moving Services
- Hourly Moving Services
- Furniture Moving Services
- Appliance Moving Services
- Piano Moving Services
- LastMinute Moving Services
- Packing and Storage Services
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Pro Movers & Logistics
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Pro Movers & Logistics receives overwhelmingly high praise for their professionalism, efficiency, and exceptional service, though there are rare instances of dissatisfaction.
Recent Reviews Mention...
“recommend this company and would hire again”
“Tom and his crew were professional and helpful”
“Pro movers provided excellent service when needed”
2. Punctuality
Nationwide Average: 8.07/10
Pro Movers & Logistics consistently demonstrates exceptional reliability and timeliness, with many reviews lauding their ability to accommodate last-minute changes, promptly respond to calls, and always arrive on time, although there was a single instance where they did not meet their scheduled time.
Recent Reviews Mention...
“so friendly and punctual”
“Responded and arrived quickly despite short notice”
“They were on time”
3. Affordability
Nationwide Average: 7.69/10
Pro Movers & Logistics is overwhelmingly regarded as offering fair, reasonable, and competitive rates for their services, despite a couple of instances where customers experienced unexpected price increases.
Recent Reviews Mention...
“Customer appreciates the affordability of the service”
“did the job for a fair price”
“great price”
4. Communication
Nationwide Average: 7.53/10
Pro Movers & Logistics overwhelmingly excels, with numerous reports of excellent, responsive, and professional interactions, despite a few isolated instances of unresponsiveness.
Recent Reviews Mention...
“Effective communication, especially from the owner Tom”
“Tommy has been non-responsive to requests”
“excellent communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Pro Movers & Logistics largely adheres to the original quotes provided, though there are notable exceptions where customers experienced significant price increases.
Recent Reviews Mention...
“no mention of price changes after quote”
“increased the price and tried to charge us twice”
“gave a quote and stuck with it”
6. Speed
Nationwide Average: 8.58/10
Pro Movers & Logistics consistently demonstrates exceptional efficiency and swiftness, earning high praise for their fast, effective, and organized moving services.
Recent Reviews Mention...
“they were fast”
“efficient & quick move”
“Best service quick”
7. Friendliness
Nationwide Average: 8.91/10
Pro Movers & Logistics consistently impresses with their crew's great, pleasant, and professional demeanor, despite one account of rudeness, showcasing an overwhelmingly positive and friendly attitude throughout their service.
Recent Reviews Mention...
“our guys were so great and friendly”
“Crew had positive and down to earth personalities”
“Tommy and his staff were pleasant”
8. Will Hire Again
Nationwide Average: 8.18/10
Pro Movers & Logistics overwhelmingly receives praise and recommendations for their services, with nearly all customers expressing satisfaction and a strong intention to use their services again.
Recent Reviews Mention...
“highly recommend this company”
“these guys were great”
“Customer expresses gratitude and would likely hire again”
9. Professionalism
Nationwide Average: 8.31/10
Pro Movers & Logistics consistently demonstrates exceptional professionalism, earning widespread acclaim for their respectful, organized, and reliable conduct, notwithstanding isolated incidents of dissatisfaction.
Recent Reviews Mention...
“crew were professional”
“appeared professional”
“Professional and well-conducted”
10. Conflict Handling
Nationwide Average: 4.07/10
Pro Movers & Logistics has mixed reviews, with several clients feeling neglected in terms of problem resolution while others praise the company's efforts to go above and beyond in customer service.
Recent Reviews Mention...
“hasn't addressed missing items after two weeks”
“go above and beyond for their customers”
“refused to refund our money through BBB”
11. Precision & Care
Nationwide Average: 8.01/10
Pro Movers & Logistics consistently demonstrates respect for property, careful moving practices, ensuring nothing is damaged or lost, and maintains a very responsible attitude towards belongings.
Recent Reviews Mention...
“respectful of property”
“efficient & careful with items”
“very responsible with my belongings”
Great Crew Members
Tommy | Tommy went above and beyond for us |
Tom | very knowledgeable on maneuvering our furniture |
Tom, AWESOME gentleman | Tom and the crew showed up and performed excellently |
Tommy | pleasant and appeared professional |
Tom | Tom made sure the day went perfectly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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