Long Island Moving & Storage, Inc. is a New York-based moving and storage company that has been providing residential and commercial moving services since 1926. The company is family-owned and operated across two locations; Hauppauge and Melville, NY. It offers a variety of services including local and long-distance moving, packing, and storage, being described as providing state-of-the-art services with low-priced and careful attention. The company prides itself on its commitment to impeccable service and handles tasks such as furniture disassembly, reassembly, and packed items' placement. In addition to serving New York locally, its services are also extended to nearby states such as Massachusetts, Vermont, Maine, and others, and it is a highly regarded provider amongst the movers in Long Beach, NY.
Long Island Moving & Storage, Inc.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Long Island Moving & Storage, Inc.
Additional Cities Served: Spring Valley, Glen Cove, Massapequa Park, Lake Wales, Patchogue, BabylonShow More >
Moving Services
- Local moving services
- Longdistance moving services
- Residential moving services
- Commercial moving services
- Furniture disassembly and reassembly
- Furniture quiltpad wrapping (no charge)
- Complete packing and unpacking service
- Expert piano and grandfather clock movers
- Art and antique specialists/crating
- Corporate and office relocation experts
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 08/31/23*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Long Island Moving & Storage, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Long Island Moving & Storage, Inc. receives mixed feedback, with numerous complaints about poor experiences and issues, balanced by several strong endorsements of their services and moving experiences.
Recent Reviews Mention...
“charged for services that should have been included”
“delivery was phenomenal”
“Had a great experience with the moving service”
2. Punctuality
Nationwide Average: 8.07/10
Long Island Moving & Storage, Inc. generally struggles with timeliness, facing numerous reports of late arrivals and slow service, although a few instances of promptness were noted.
Recent Reviews Mention...
“did not call before delivery”
“movers took over 6 hours for a small move”
“movers showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Long Island Moving & Storage, Inc. predominantly receives criticism for significantly exceeding initial quotes, with numerous customers highlighting hidden fees and unexpected charges that drastically raised costs, despite a few positive remarks on pricing.
Recent Reviews Mention...
“charged more than double the quote”
“because there were hidden fees and total charge was double the quote”
“cost much more than quoted”
4. Communication
Nationwide Average: 7.53/10
Long Island Moving & Storage, Inc. faces significant challenges, with numerous reports of poor and unprofessional interactions, issues with responsiveness, and overall dissatisfaction, although a few positive experiences highlight the patience and helpfulness of some staff members.
Recent Reviews Mention...
“owner's condescending tone when interacting”
“Everyone's patience with my questions”
“The days leading up to the move were a little quiet”
5. Stick to Prices
Nationwide Average: 5.99/10
Long Island Moving & Storage, Inc. consistently fails to honor their original quotes, often charging significantly more than estimated, leading to widespread customer dissatisfaction.
Recent Reviews Mention...
“did not honor their own coupon”
“charged more than double the quote”
“charged credit card without permission”
6. Speed
Nationwide Average: 8.58/10
Long Island Moving & Storage, Inc. has received mixed reviews, with some customers praising the crew for quick and efficient work, while a significant number of others criticized them for deliberately slow service to increase charges.
Recent Reviews Mention...
“2 of the hardest working guys I’ve ever seen”
“movers milking time, very slow”
“move completed within 3 hours”
7. Friendliness
Nationwide Average: 8.91/10
Long Island Moving & Storage, Inc. generally receives high praise for its polite, caring, and friendly staff, though a significant minority of feedback highlights instances of unprofessional behavior and rudeness.
Recent Reviews Mention...
“Very polite, caring”
“Carlos and Tony were great”
“Very friendly and took the job seriously”
8. Will Hire Again
Nationwide Average: 8.18/10
Long Island Moving & Storage, Inc. receives a polarized response with a significant number of customers expressing dissatisfaction and a strong reluctance to use their services again, alongside a subset of highly satisfied customers who enthusiastically endorse them for future moves.
Recent Reviews Mention...
“would tell everyone to never use this company”
“Recommend!”
“Appreciate everyone's patience and help”
9. Professionalism
Nationwide Average: 8.31/10
Long Island Moving & Storage, Inc. experiences mixed reviews, with numerous customers praising the professionalism, hard work, and courteousness of the crew, while a significant portion also reports instances of unprofessional behavior, poor communication, unhelpfulness, and intimidating conduct.
Recent Reviews Mention...
“Bobby was extremely professional”
“not professional”
“Handled everything professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Long Island Moving & Storage, Inc. is overwhelmingly criticized for a consistent lack of responsiveness and effort to address, resolve, or compensate for damages and issues faced by customers, despite a few instances where efforts to address concerns were acknowledged.
Recent Reviews Mention...
“still waiting for floor repair after almost 3 months”
“still waiting to be reimbursed for damages”
“did not show willingness to rectify the billing issue”
11. Precision & Care
Nationwide Average: 8.01/10
Long Island Moving & Storage, Inc. has received mixed feedback, with numerous reports of damage and mishandling contrasting with several accounts of meticulous and careful handling of belongings.
Recent Reviews Mention...
“scratched floor when moving refrigerator”
“No damage at all, carefully wrapped”
“All of our furniture was wrapped up and handled professionally”
Customer Insights
Cost: $ 1686.00 from 7 reviews
Hourly Minimum: 4 hours from 5 reviews
Local Move Duration: 8 hours from 5 reviews
Great Crew Members
| Bobby, Carlos, Tony | Bobby was extremely professional, Carlos and Tony were great |
| Robby | Very nice and walked me through the process |
| Robert | worked with Robert and he was amazing |
| Joe | Joe and his crew were courteous and fast |
| Rob | Rob only sounded like he would help but did nothing |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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