Call NowZito Movers, Inc. is a family-owned and operated moving business that has been serving all of New York State for over 20 years. This Buffalo moving company provides exceptional residential and commercial relocation services in Buffalo, NY for smoother life transitions. Zito also specializes in senior citizen moves, providing extra time, compassion, and consideration to make senior transitions easier. This NY moving company also provides storage and warehousing, disassembly and reassembly, packing, piano moving, in-house moving, medical and dental facility relocation, and more. Zito Movers, Inc. is a member of the Better Business Bureau, with an A+ Rating. It also belongs to the NYS Movers & Warehouseman's Association and the Lancaster Chamber of Commerce.
Zito Movers, Inc.
About Zito Movers, Inc.
Additional Cities Served: North Tonawanda, Lockport, Lackawanna, Depew, Tonawanda, BataviaShow More >
Moving Services
- Disassembly and reassembly of standard beds
- Removing any dresser mirrors or hutch tops that are attached to dressers
- Moving any furniture pieces with drawers (dressers, armoires, desks, etc.) with the drawers attached (unless you prefer otherwise)
- Disassembly and reassembly of any tables (kitchen, dining room, etc.)
- Additional dropoffs to multiple locations
- Inhouse moves
- Moving items to front curb for trash pick up
- Specializing in relocation of pianos, clocks, and organs
- Packing services for both residential and commercial clients
- Commercial relocations
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Zito Movers, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Zito Movers, Inc. receives predominantly positive feedback for their professional, efficient, and careful moving services, though there are a few negative remarks concerning management and occasional damage during moves.
Recent Reviews Mention...
“really can't say enough good things”
“Good service”
“Zito and crew left us without completing the move”
2. Punctuality
Nationwide Average: 8.07/10
Zito Movers, Inc. is typically seen as timely and reliable by most customers, with only a few instances of significant tardiness or non-appearance.
Recent Reviews Mention...
“arrived four hours late”
“They were reliable”
“showed up FIVE HOURS LATE”
3. Affordability
Nationwide Average: 7.69/10
Zito Movers, Inc. is generally considered to offer competitive and reasonable pricing, with most customers finding their services to be a good value and fairly priced, despite a few outliers who perceived the costs as expensive or higher than expected.
Recent Reviews Mention...
“Decent price”
“Reasonably priced services”
“quoted less than any other moving company”
4. Communication
Nationwide Average: 7.53/10
Zito Movers, Inc. generally receives positive feedback for responsive and professional service, though there are notable instances of frustration due to lack of callbacks and poor follow-up during critical times.
Recent Reviews Mention...
“Communicated well leading up to the move”
“never received a callback”
“very responsive and communicative before but completely unreachable on move day”
5. Stick to Prices
Nationwide Average: 5.99/10
Zito Movers, Inc. has received mixed feedback with several instances of price increases and hidden charges, balanced by numerous reports of honored estimates and no surprise fees.
Recent Reviews Mention...
“bait and switch with the fee”
“charged for additional truck”
“No hidden fees”
6. Speed
Nationwide Average: 8.58/10
Zito Movers, Inc. receives high praise for their efficiency and quickness, with numerous reviews highlighting their ability to complete moves rapidly, often in less time than expected, despite a few isolated reports of disorganization or incomplete moves.
Recent Reviews Mention...
“very efficient”
“entire crew left in 20 minutes”
“Fast move”
7. Friendliness
Nationwide Average: 8.91/10
Zito Movers, Inc. consistently receives high praise for their courteous, kind, and personable staff, with a noticeable emphasis on politeness and a friendly, professional attitude throughout their moving services, despite isolated incidents of perceived disrespect.
Recent Reviews Mention...
“The movers were courteous”
“they are very friendly”
“They were friendly and fun”
8. Will Hire Again
Nationwide Average: 8.18/10
Zito Movers, Inc. receives predominantly high praise for their services, with many customers expressing strong intentions to use and recommend them again, despite a few dissatisfied voices citing issues with crew behavior and management.
Recent Reviews Mention...
“will absolutely call Zito's again”
“would not hire again due to crew leaving”
“Highly recommend”
9. Professionalism
Nationwide Average: 8.31/10
Zito Movers, Inc. is predominantly praised for their knowledge, enthusiasm, and professional conduct, despite isolated reports of unprofessional behavior.
Recent Reviews Mention...
“knowledgeable and professional in a difficult situation”
“were professional and enthusiastic”
“made me feel comfortable with handling my items”
10. Conflict Handling
Nationwide Average: 4.07/10
Zito Movers, Inc. has received mixed reviews, with some customers praising their proactive approach in fixing issues and making amends, while several others report a lack of follow-through and communication regarding rectifying grievances.
Recent Reviews Mention...
“no reply to phone calls for refund”
“no one ever contacted to apologize for the mix-up”
“repaired a table without asking”
11. Precision & Care
Nationwide Average: 8.01/10
Zito Movers, Inc. seems to receive high praise for their cautious and respectful approach towards customers' belongings, albeit with a few reports of damage and negligence.
Recent Reviews Mention...
“took good care of our items and our home”
“Movers were careful with our furniture”
“Handled items carefully”
Customer Insights
Local Move Duration: 3 hours from 9 reviews
Great Crew Members
| Ken, Nick R, Jamell | stayed calm and handled difficult situation well |
| Josh | Josh and his crew were by far the best |
| Ken | Ken and crew were professional and efficient |
| Todd | Todd showed great professionalism |
| Nick, Mike, Kyle | Nick was in control and made the move go well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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