High Touch Moving has been offering innovative and reliable moving and storage services in New York since 2005. Serving a wide range of clients, including major museums, corporations, private collectors, art galleries, residents, and small businesses, High Touch Moving is one of the trusted movers operating in the city. The company offers a variety of services such as antique, piano, fine art, and furniture moving, as well as packing and storage solutions. With over 20 years of experience in moving antiques and delicate items, their professional movers are skilled in various packing and moving techniques. High Touch Moving takes pride in their work and is committed to green living by reducing office paper use and keeping their trucks fine-tuned for fuel efficiency. For more such reliable services in the city, check out the movers in New York City, NY.
High Touch Moving
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About High Touch Moving
Additional Cities Served: Hempstead, Manhattan, Queens, Staten Island, Valley Stream, Long BeachShow More >
Moving Services
- Local moving
- Long-distance moving
- Piano moving
- Fine art moving
- Furniture moving
- Packing services
- Storage solutions
- Last-minute moving
- International moving
- Commercial moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of High Touch Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
High Touch Moving is overwhelmingly praised for its exceptional service and professionalism, despite a few negative reviews.
Recent Reviews Mention...
“amazing experience with exceptional service”
“worst possible experience, extremely disappointed”
“Best movers in NYC”
2. Punctuality
Nationwide Average: 8.07/10
High Touch Moving consistently demonstrates an exceptional commitment to being on time or early, with only a few isolated instances of delays.
Recent Reviews Mention...
“Guys showed up on time”
“they were prompt”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
High Touch Moving is overwhelmingly perceived as offering reasonable, competitive, and fair pricing, showcasing a general customer satisfaction with the cost in relation to the services provided.
Recent Reviews Mention...
“very expensive for the work provided”
“Gave us a super competitive quote”
“this company was affordable”
4. Communication
Nationwide Average: 7.53/10
High Touch Moving generally receives high praise for being responsive, clear, and thorough in their interactions, although there are a few mentions of dissatisfaction regarding unaddressed issues and professionalism.
Recent Reviews Mention...
“Easy to deal with, good communication”
“Lisa, you were attentive to details”
“Anastico explained paperwork well”
5. Stick to Prices
Nationwide Average: 5.99/10
High Touch Moving generally maintains their quoted prices, often adjusting costs in the customer's favor, with only a few instances of discrepancies.
Recent Reviews Mention...
“Stood behind what they promised”
“my price was spot on”
“changed trucks against promises”
6. Speed
Nationwide Average: 8.58/10
High Touch Moving is overwhelmingly praised for their fast, efficient service, though there is a rare mention of slower performance in at least one case.
Recent Reviews Mention...
“Fast service”
“the movers were quick”
“the 2 guys you sent were fast”
7. Friendliness
Nationwide Average: 8.91/10
High Touch Moving receives overwhelmingly positive feedback for their courteous, polite, and professional service, despite a few negative experiences regarding expectations for meals and tips.
Recent Reviews Mention...
“crew expected meals, beverages, and large tips”
“Everyone was very courteous”
“Polite and considerate”
8. Will Hire Again
Nationwide Average: 8.18/10
High Touch Moving overwhelmingly receives positive feedback, demonstrating a strong customer inclination to reengage their services for future moves, despite a few exceptions.
Recent Reviews Mention...
“would hire again”
“very disappointed, would not hire again”
“move with high touch 3 times”
9. Professionalism
Nationwide Average: 8.31/10
High Touch Moving is overwhelmingly praised for their professionalism, despite a few complaints regarding unprofessional behavior and demands for tips.
Recent Reviews Mention...
“so professional”
“unprofessional behavior, expected mandatory tips”
“crew was very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
High Touch Moving shows a mix of commendable efforts and significant shortcomings, ranging from going above and beyond in customer service to failing in accountability and communication.
Recent Reviews Mention...
“Offered to store furniture when situation needed”
“only refunded $100 for $4000 damages”
“lack of accountability”
11. Precision & Care
Nationwide Average: 8.01/10
High Touch Moving predominantly earns praise for treating customers' belongings with remarkable attention and care, despite a few isolated reports of damage and mishandling.
Recent Reviews Mention...
“fragile items disregarded and broken”
“They don't break anything”
“All furniture and belongings made it intact”
Customer Insights
Local Move Duration: 3 hours from 7 reviews
Interstate Move Duration: 2 days from 7 reviews
Great Crew Members
| Anatascio, Gario, Arturo, Johnny | rock star team |
| Emmanuel, Johny, Jorge | did a fantastic job packing and moving |
| Johnny | Johnny is amazing and helpful in moving process |
| Anastasio, Antoine, George | Anastasio, Antoine, and George were very professional |
| Anastasio, Johnny, George | Anastasio, Johnny, and George were great! |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
New York City Moving Services
