PODS Moving & Storage is an industry leader in moving services in Glen Cove, NY and storage with nearly 25 years of experience. Originating the concept of portable storage containers, PODS revolutionized the industry in 1998. It has 3,000+ associates across the U.S. and offers international services in Canada, Australia, and the United Kingdom. The company has completed over 6 million moves, with more than 1.5 million being long-distance and has 245+ storage center locations. PODS provides flexibility to its customers through various container sizes, built-in storage, adjustable scheduling, and more. Besides moving and storage, add-on services like car shipping, packing supplies, and connection to trusted local labor providers are available. They stand out through their culture of care, teamwork, and problem-solving.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Lindenhurst, Mineola, Massapequa Park, Westbury, Babylon, WoodburyShow More >
Moving Services
- Residential Moving
- Business Moving
- Local Moving
- LongDistance Moving
- Storage OnSite
- Store at Our Facilities
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
Have feedback for PODS Moving & Storage?
Error. Please try again later.
Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage garners mixed reviews, with customers reporting both extreme dissatisfaction and high levels of satisfaction, indicating a polarized perception of their services.
Recent Reviews Mention...
“they were great”
“average service experience overall”
“Huge mistake, total hack job”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage generally meets its commitments with timely arrivals, though there have been notable exceptions of delays.
Recent Reviews Mention...
“went on my time schedule”
“called ahead to let me know he was coming”
“Supposed to arrive at 10 am, showed up at 4:30 pm”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“cost was definitely in my budget”
“Over $4,000 for a 1 bedroom move, felt overpriced”
“price was extremely affordable”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage generally provides poor customer service, characterized by difficulty in contacting them and repetitive responses, though there was an instance they made an effort to address an issue.
Recent Reviews Mention...
“was very polite and helpful”
“difficulties with the website”
“communication was excellent”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage receives mixed reviews but predominantly negative feedback for charging significantly more than initial quotes and not ending service when requested.
Recent Reviews Mention...
“Over billed, hidden fees”
“suspected over charges”
“prices changed after having the unit for 3 weeks”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage has received mixed feedback, noting instances of significant delays and carelessness, despite some reports of timely and diligent work.
Recent Reviews Mention...
“Done in less than five minutes”
“Took 2 days for a 1 bedroom move”
“pod delivery was significantly delayed”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage exhibits mixed reviews ranging from unprofessional behavior to courteous interactions.
Recent Reviews Mention...
“was very polite”
“driver Alvin T. was very polite and friendly”
“Alvin and Hector were very friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage receives a mixed response with a leaning towards a high level of dissatisfaction and a reluctance to use their services again, despite a few strong endorsements.
Recent Reviews Mention...
“have been so pleased with my entire POD experience”
“recommend this company and would hire again”
“will never work with this company again”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage generally receives high praise for being very professional and knowledgeable, though there are isolated incidents of unprofessional behavior.
Recent Reviews Mention...
“was very polite and helpful”
“Not a clue what they were doing”
“Alvin and Hector showed great professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage shows a very mixed approach, with some steps being taken to address issues, but largely characterized by a lack of responsibility, response, and follow-up from customer service.
Recent Reviews Mention...
“Owner was condescending when trying to review invoice”
“Hector rectified the lock problem efficiently”
“Offered zero help and sent nobody for assistance.”
11. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage has shown negligence by causing damage to valuable property.
Recent Reviews Mention...
“No hand-trucks or furniture dollies, had to help them”
“The door system tore off and almost hit me.”
“nothing was broken”
Customer Insights
Interstate Move Duration: 10 days from 3 reviews
Great Crew Members
| Brian Nunez | was very polite and helpful |
| Alvin T. | Alvin T. was very polite and friendly |
| Alvin Taylor,Hector | Alvin was an excellent driver and Hector fixed the lock problem |
| Brian | Brian was able to pull container out of a tight spot |
| Kevin,Sergio Garcia | Kevin made drop-off easy, Sergio and his helper packed the POD perfectly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Glen Cove Moving Services
