Active Moving, Inc

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MoversChevron RightNew YorkChevron RightBrooklynChevron RightActive Moving, Inc
based on 601+ data points
Circle Info

About Active Moving, Inc

Active Moving, Inc. is a full-service moving company based in Brooklyn, New York, with multiple warehouses in Brooklyn and New Jersey. Established in 2002, they provide nationwide residential and commercial moving services, including the relocation of pianos and high-end art utilizing hoisting services or window-based methods. When anyone is on the hunt for Middletown, NY moving services, it's crucial to choose a company like Active Moving, Inc that prides itself on its professional, knowledgeable staff that ensures the safe and efficient handling of clients' belongings. The company is licensed and insured, offering all-inclusive packages like moving, hoisting, or any related needs, without involving third parties.

Additional Cities Served: Middletown, Metuchen

Moving Services

  • Local moves
  • Long distance moves
  • Crosscountry moves
  • Piano moving
  • Hoisting service
  • Packing services
  • Storage services
  • Commercial moves
  • Furniture moving
  • Appliance moving
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

1278479

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Active Moving, Inc

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

5.04/10

Nationwide Average: 8.44/10

Comment Dots

Active Moving, Inc faces significant criticism from the majority of reviewers, highlighting issues such as unsatisfactory service, overcharging, and damage, despite a few instances of praise for good service and professional movers.

Reviews Mention icon

Recent Reviews Mention...

Service was easy and excellent

great work by movers

clean truck and neat friendly crew

2. Punctuality

4.76/10

Nationwide Average: 8.07/10

Comment Dots

Active Moving, Inc generally struggles with on-time deliveries and meeting agreed schedules, as reflected by numerous instances of delays and rescheduled timings, despite a few instances of being on time or early.

Reviews Mention icon

Recent Reviews Mention...

Men showed up early

keep moving ETA, ended up waiting 2 weeks

went according to plan

3. Affordability

3.29/10

Nationwide Average: 7.69/10

Comment Dots

Active Moving, Inc is generally perceived as not affordable with numerous complaints about prices being significantly higher than initial quotes and unexpected charges, despite a few customers finding the prices reasonable or low.

Reviews Mention icon

Recent Reviews Mention...

price changes day of moving, added 700$ on top

ended up being more expensive than quoted

extremely expensive due to unexpected raise

4. Communication

3.8/10

Nationwide Average: 7.53/10

Comment Dots

Active Moving, Inc generally struggles with effective communication, reflecting numerous instances of poor, unprofessional interactions, though there are a few accounts of excellent contact and professionalism.

Reviews Mention icon

Recent Reviews Mention...

very reliable and patient

they don't answer your call

stressful to work with and not convenient

5. Stick to Prices

2.9/10

Nationwide Average: 5.99/10

Comment Dots

Active Moving, Inc struggles significantly, with numerous reports of prices being increased significantly from the original quotes, despite a few instances where they honored their initial estimates.

Reviews Mention icon

Recent Reviews Mention...

price changes day of moving, added 700$ on top

did not stick to quoted price, added unexpected fees

Estimate matched the final cost

6. Speed

6.13/10

Nationwide Average: 8.58/10

Comment Dots

Active Moving, Inc receives mixed reviews, with several customers appreciating their quick service while others criticize them for delays and tactics that seem to unnecessarily extend the moving time.

Reviews Mention icon

Recent Reviews Mention...

worked quickly

quick

only 1 person to deliver

7. Friendliness

5.23/10

Nationwide Average: 8.91/10

Comment Dots

Active Moving, Inc seems to have a stark division in customer experiences, with several reports of unfriendly and unprofessional behavior, yet also numerous accounts highlighting respectful, courteous, and positive interactions.

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Recent Reviews Mention...

driver was so rude

Serge and his team were wonderful.

great group of people

8. Will Hire Again

4.51/10

Nationwide Average: 8.18/10

Comment Dots

Active Moving, Inc predominantly receives negative feedback, suggesting most customers would not choose their services again.

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Recent Reviews Mention...

Will definitely use Active Moving again

would not hire again due to experience

would not hire again due to issues

9. Professionalism

4.25/10

Nationwide Average: 8.31/10

Comment Dots

Active Moving, Inc has received considerable criticism for unprofessional behavior, though there are a few instances of positive feedback celebrating the professionalism of some movers.

Reviews Mention icon

Recent Reviews Mention...

crew was pushy and unprofessional

Professional crew led by Serge.

leave all the garbage at your house

10. Conflict Handling

1.48/10

Nationwide Average: 4.07/10

Comment Dots

Active Moving, Inc demonstrates a general lack of effort to address and rectify customer issues, often showing unwavering unwillingness to resolve concerns ranging from delivery mishaps to pricing disputes, with a rare exception of offering reasonable compensation for damage.

Reviews Mention icon

Recent Reviews Mention...

refused responsibility for missing/damaged items

did not attempt to resolve the issue fairly

no willingness to right the wrongs indicated

11. Precision & Care

4.71/10

Nationwide Average: 8.01/10

Comment Dots

Active Moving, Inc has received mixed reviews, with numerous customers reporting damaged items and careless handling, though there are also several reports of items being moved with great care and arriving in excellent condition.

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Recent Reviews Mention...

All furniture was wrapped to protect against damage

they were dropping and bumping into walls

furniture smells like cigarettes now

Customer Insights icon

Customer Insights

Cost: $ 2472.00 from 5 reviews


Local Move Duration: 4.5 hours from 3 reviews

Interstate Move Duration: 7 days from 12 reviews

Great Crew Members icon

Great Crew Members

Sergeask for Serge, indicating good leadership.
SergeSerge and his team were wonderful.
Mike, AlexMike and Alex were professional and personable
IvanIvan resolved the pricing issue and honored the quote
Ivanquoted inaccurately and ignored concerns
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Active Moving, Inc

Location
Middletown, NY, 10940
Phone
(718) 648-4188
Link
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