Active Moving, Inc. is a full-service moving company based in Brooklyn, New York, with multiple warehouses in Brooklyn and New Jersey. Established in 2002, they provide nationwide residential and commercial moving services, including the relocation of pianos and high-end art utilizing hoisting services or window-based methods. When anyone is on the hunt for Middletown, NY moving services, it's crucial to choose a company like Active Moving, Inc that prides itself on its professional, knowledgeable staff that ensures the safe and efficient handling of clients' belongings. The company is licensed and insured, offering all-inclusive packages like moving, hoisting, or any related needs, without involving third parties.
Active Moving, Inc
About Active Moving, Inc
Additional Cities Served: Middletown, Metuchen
Moving Services
- Local moves
- Long distance moves
- Crosscountry moves
- Piano moving
- Hoisting service
- Packing services
- Storage services
- Commercial moves
- Furniture moving
- Appliance moving
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Active Moving, Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Active Moving, Inc faces significant criticism from the majority of reviewers, highlighting issues such as unsatisfactory service, overcharging, and damage, despite a few instances of praise for good service and professional movers.
Recent Reviews Mention...
“Service was easy and excellent”
“great work by movers”
“clean truck and neat friendly crew”
2. Punctuality
Nationwide Average: 8.07/10
Active Moving, Inc generally struggles with on-time deliveries and meeting agreed schedules, as reflected by numerous instances of delays and rescheduled timings, despite a few instances of being on time or early.
Recent Reviews Mention...
“Men showed up early”
“keep moving ETA, ended up waiting 2 weeks”
“went according to plan”
3. Affordability
Nationwide Average: 7.69/10
Active Moving, Inc is generally perceived as not affordable with numerous complaints about prices being significantly higher than initial quotes and unexpected charges, despite a few customers finding the prices reasonable or low.
Recent Reviews Mention...
“price changes day of moving, added 700$ on top”
“ended up being more expensive than quoted”
“extremely expensive due to unexpected raise”
4. Communication
Nationwide Average: 7.53/10
Active Moving, Inc generally struggles with effective communication, reflecting numerous instances of poor, unprofessional interactions, though there are a few accounts of excellent contact and professionalism.
Recent Reviews Mention...
“very reliable and patient”
“they don't answer your call”
“stressful to work with and not convenient”
5. Stick to Prices
Nationwide Average: 5.99/10
Active Moving, Inc struggles significantly, with numerous reports of prices being increased significantly from the original quotes, despite a few instances where they honored their initial estimates.
Recent Reviews Mention...
“price changes day of moving, added 700$ on top”
“did not stick to quoted price, added unexpected fees”
“Estimate matched the final cost”
6. Speed
Nationwide Average: 8.58/10
Active Moving, Inc receives mixed reviews, with several customers appreciating their quick service while others criticize them for delays and tactics that seem to unnecessarily extend the moving time.
Recent Reviews Mention...
“worked quickly”
“quick”
“only 1 person to deliver”
7. Friendliness
Nationwide Average: 8.91/10
Active Moving, Inc seems to have a stark division in customer experiences, with several reports of unfriendly and unprofessional behavior, yet also numerous accounts highlighting respectful, courteous, and positive interactions.
Recent Reviews Mention...
“driver was so rude”
“Serge and his team were wonderful.”
“great group of people”
8. Will Hire Again
Nationwide Average: 8.18/10
Active Moving, Inc predominantly receives negative feedback, suggesting most customers would not choose their services again.
Recent Reviews Mention...
“Will definitely use Active Moving again”
“would not hire again due to experience”
“would not hire again due to issues”
9. Professionalism
Nationwide Average: 8.31/10
Active Moving, Inc has received considerable criticism for unprofessional behavior, though there are a few instances of positive feedback celebrating the professionalism of some movers.
Recent Reviews Mention...
“crew was pushy and unprofessional”
“Professional crew led by Serge.”
“leave all the garbage at your house”
10. Conflict Handling
Nationwide Average: 4.07/10
Active Moving, Inc demonstrates a general lack of effort to address and rectify customer issues, often showing unwavering unwillingness to resolve concerns ranging from delivery mishaps to pricing disputes, with a rare exception of offering reasonable compensation for damage.
Recent Reviews Mention...
“refused responsibility for missing/damaged items”
“did not attempt to resolve the issue fairly”
“no willingness to right the wrongs indicated”
11. Precision & Care
Nationwide Average: 8.01/10
Active Moving, Inc has received mixed reviews, with numerous customers reporting damaged items and careless handling, though there are also several reports of items being moved with great care and arriving in excellent condition.
Recent Reviews Mention...
“All furniture was wrapped to protect against damage”
“they were dropping and bumping into walls”
“furniture smells like cigarettes now”
Customer Insights
Cost: $ 2472.00 from 5 reviews
Local Move Duration: 4.5 hours from 3 reviews
Interstate Move Duration: 7 days from 12 reviews
Great Crew Members
Serge | ask for Serge, indicating good leadership. |
Serge | Serge and his team were wonderful. |
Mike, Alex | Mike and Alex were professional and personable |
Ivan | Ivan resolved the pricing issue and honored the quote |
Ivan | quoted inaccurately and ignored concerns |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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