Roadway Moving, headquartered in New York City, has been providing customizable moving services since 2008. As well-recognized movers serving Yonkers, NY, their services cater to both residential and commercial clients. They offer local moving throughout NYC, long-distance moving across the nation, and storage solutions. The company maintains a 99.3% on-time rate and a 1.7% claim rate in the moving industry. In the process, Roadway Moving ensures customers have a smooth and efficient moving experience. They offer services such as full packing and unpacking, personalized moving concierge, climate-controlled trucks, box scanning technology, and even art moving and hanging assistance. The company takes particular pride in its 4.9/5 rating based on over 1,500 customer reviews.
Roadway Moving
Moving Services
- Local Moving
- Long Distance Moving
- Commercial Moving
- Moving and Storage Services
- Packing Services
- Art Movers
- Piano Moving
- Pool Table Moving
- Residential Moving
- White Gloves Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Roadway Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Roadway Moving generally receives glowing praise for their professionalism, efficiency, and stress-free moving experience, despite a few negative reviews highlighting less satisfactory experiences.
Recent Reviews Mention...
“they moved 3 years of my life in less than 3 hours”
“great communication and they did a great job”
“very professional and courteous”
2. Punctuality
Nationwide Average: 8.07/10
Roadway Moving generally receives high praise for being timely and prompt, with numerous reports of early or precisely on-time arrivals, although a few instances reflect delays or timing issues.
Recent Reviews Mention...
“pickup and delivery crews were timely”
“We're late.”
“arrived promptly on the day of the move”
3. Affordability
Nationwide Average: 7.69/10
Roadway Moving appears to be generally perceived as offering competitive and reasonable prices, despite being occasionally described as more expensive, with many customers feeling the quality of service justified the higher cost.
Recent Reviews Mention...
“slightly more expensive but well worth it”
“The quote was perfectly in line with the market”
“little more expensive but provides quality and peace of mind”
4. Communication
Nationwide Average: 7.53/10
Roadway Moving generally receives high praise for its responsiveness, proactive nature, and customer service, although there are a few reports of issues with response times and inter-departmental communication.
Recent Reviews Mention...
“great communication”
“very proactive in communication”
“minimal response until public pressure”
5. Stick to Prices
Nationwide Average: 5.99/10
Roadway Moving generally maintains the promised costs, honoring agreements and providing accurate quotes with no surprise charges, though there are a few exceptions where customers experienced discrepancies.
Recent Reviews Mention...
“contract not updated timely and cost was incorrect”
“the price was what was quoted”
“resolved misunderstanding, honored agreement”
6. Speed
Nationwide Average: 8.58/10
Roadway Moving receives glowing reviews for their ability to complete moves with remarkable swiftness and efficiency, often finishing well within the expected time frame while maintaining both speed and quality.
Recent Reviews Mention...
“moved 3 years of my life in less than 3 hours”
“fast and quality movers”
“moved super quickly”
7. Friendliness
Nationwide Average: 8.91/10
Roadway Moving appears to overwhelmingly exhibit a professional, courteous, and kind demeanor towards their customers, contributing positively to their overall moving experience despite a couple of negative instances.
Recent Reviews Mention...
“courteous with everything”
“pickup and delivery crews were great”
“staff is so kind and helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Roadway Moving generally receives high praise and strong recommendations from customers who express a consistent eagerness to use their services again, notwithstanding a few isolated reports of dissatisfied customers who are reluctant to rehire the company.
Recent Reviews Mention...
“highly recommend no doubt about it”
“would hire again because the move was easy and doable”
“highly recommend using this company”
9. Professionalism
Nationwide Average: 8.31/10
Roadway Moving generally receives praise for their courteous and diligent staff, highlighting the team's strong work ethic, quality of service, and professionalism, although there are isolated complaints referencing poor customer care and disorganization.
Recent Reviews Mention...
“very professional and courteous”
“pickup and delivery crews were professional”
“worst experience possible due to their customer care”
10. Conflict Handling
Nationwide Average: 4.07/10
Roadway Moving generally demonstrates a proactive and accommodating approach, with numerous instances of prompt resolutions, effective problem-solving, and customer satisfaction efforts, despite a few reported instances of unfulfilled promises and communication lapses.
Recent Reviews Mention...
“signed agreement for claim not honored”
“customer service team promptly reached out and addressed issues”
“Could care less even if you paid extra”
11. Precision & Care
Nationwide Average: 8.01/10
Roadway Moving generally receives praise for their meticulous and cautious approach, though a few instances of damage and careless handling were noted.
Recent Reviews Mention...
“belongings and furniture arrived unscathed”
“very careful and thoughtful with all the furniture”
“carefully packed and assembled furniture”
Customer Insights
Cost: $ 1883.00 from 3 historical data points
Local Move Duration: 3.5 hours from 38 reviews
Interstate Move Duration: 8 days from 32 reviews
Great Crew Members
| Anne, Liam | Anne there every step, Liam led moving team |
| Michelle, Joe, Diego | outstanding professionalism and made the move smooth |
| Jose Rivera | directed his team well during the move |
| Ross, Christine, Michelle, Lucio | Ross reached out directly, crew ensured a great experience |
| Steve, Alex, John (Jovan) | Shout out to Clay Price for great service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Yonkers Moving Services
