Your Hometown Mover is a top-rated moving company in the Hudson Valley, specializing in hourly local moves within the same city or town and flat-rate long-distance relocations of more than 25 miles. It also provides guaranteed pricing for moves outside New York, making it the perfect choice for your next out-of-state relocation. Located in New Paltz, Your Hometown Mover is here to help you move, whether you need a full-service relocation or just moving labor alone. These friendly, reliable professionals will take care of everything, from packing and unpacking to loading, hauling, and unloading. Your Hometown Mover has been serving New York’s Tri-State area since 2013. For those planning a move and looking for reliable options, consulting a list like the trusted rankings of the best Spring Valley, NY movers can assist in your decision-making. Around 99% of Your Hometown Mover's moves started on time and were completed as scheduled, while 96% went without a single complaint or claim for damage.
Your Hometown Mover
About Your Hometown Mover
Additional Cities Served: Spring Valley, Poughkeepsie, Port Chester, Middletown, Newburgh, PeekskillShow More >
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If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Your Hometown Mover
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Your Hometown Mover receives overwhelmingly positive feedback for their professional, efficient service, with only a few instances of dissatisfaction mentioned.
Recent Reviews Mention...
“fantastic and super professional service”
“great job by Matt and Brandon”
“service was poor, furniture had mold”
2. Punctuality
Nationwide Average: 8.07/10
Your Hometown Mover generally receives high praise for being on time, early, or promptly communicating any delays, despite a few instances of lateness or scheduling issues.
Recent Reviews Mention...
“they were on time”
“showed up actually early”
“They were timely”
3. Affordability
Nationwide Average: 7.69/10
Your Hometown Mover generally receives high praise for their fair and economical pricing, despite a few complaints about unexpected price increases.
Recent Reviews Mention...
“rates are extremely fair and no surprises”
“High prices”
“upped the price, demanded cash or cashier's check”
4. Communication
Nationwide Average: 7.53/10
Your Hometown Mover receives mixed reviews with several customers praising the responsive and helpful communication, particularly naming staff members who were excellent, while a significant number of others express frustration over ignored calls, emails, and lack of follow-up or responsibility, highlighting instances of dissatisfaction in interactions.
Recent Reviews Mention...
“they listened to everything I said”
“owner refuses to address the situation”
“owner refused to take responsibility”
5. Stick to Prices
Nationwide Average: 5.99/10
Your Hometown Mover receives mixed feedback, with some customers appreciating their adherence to initial estimates and transparency, while others report substantial discrepancies and unexpected charges.
Recent Reviews Mention...
“no questionable fees were mentioned”
“overcharged due to a glitch in their software”
“tried to charge $200 more at the end”
6. Speed
Nationwide Average: 8.58/10
Your Hometown Mover is generally seen as quick and efficient, with numerous reviews praising their rapid, organized, and diligent moving process, despite a few criticisms regarding billing discrepancies and slower-than-expected services.
Recent Reviews Mention...
“they were fast”
“moved quickly”
“move took 6 hours but billed for 8”
7. Friendliness
Nationwide Average: 8.91/10
Your Hometown Mover overwhelmingly receives praise for their friendly, courteous, and professional service, with numerous positive mentions of their team's kind, respectful, and pleasant interactions, despite a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“they were friendly”
“friendly team”
“they are not ethical people”
8. Will Hire Again
Nationwide Average: 8.18/10
Your Hometown Mover receives overwhelmingly positive feedback, with the vast majority of customers expressing high satisfaction and a strong inclination to recommend or rehire the company for future moves, emphasizing exceptional service and positive experiences.
Recent Reviews Mention...
“highly recommended”
“would hire Matt and Brandon again”
“would not hire this company again”
9. Professionalism
Nationwide Average: 8.31/10
Your Hometown Mover is predominantly praised for their highly professional, efficient, and courteous team, despite a few critical reviews concerning unprofessionalism and lack of preparation.
Recent Reviews Mention...
“Matt and Brandon were professional”
“super professional team”
“crew lacked professionalism with respect to customer care”
10. Conflict Handling
Nationwide Average: 4.07/10
Your Hometown Mover frequently failed to satisfactorily address or rectify damages and issues, although there were a few instances of commendable effort to resolve problems.
Recent Reviews Mention...
“company didn't rectify the damage satisfactorily”
“refused responsibility and gave to unreliable insurance”
“no effective action taken for damages”
11. Precision & Care
Nationwide Average: 8.01/10
Your Hometown Mover has received a mixed yet predominantly positive feedback, with many customers highlighting their attentiveness and carefulness, despite a notable number of reports of damages and issues from others.
Recent Reviews Mention...
“they were careful with my items”
“items returned with mold and missing pieces”
“furniture and mattresses had mold”
Customer Insights
Cost: $ 889.00 from 6 historical data points
Local Move Duration: 6 hours from 10 reviews
Great Crew Members
| Matt, Sebastien, Luis | great team, listened, had full confidence in them |
| Matt, Brandon | praised for doing a great job and being professional |
| Josh, Matt | provided excellent and reliable service |
| Matt, Mason, Max | quickly loaded and unloaded my items |
| Matt, Mason, Antonio | accommodate requests and were lovely to deal with |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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