5 Stars Movers, based in New York City, is a reliable and professional moving company that offers a comprehensive range of services. These include local and long-distance moving, international relocations, piano moves, commercial moving, and packing services. The company is committed to providing quality customer service and has garnered positive reviews for its efficient, careful, and organized approach to moving. They are renowned for clear pricing with no hidden fees, ensuring transparency and affordability for customers. Its team consists of experienced professionals skilled in safe and secure transportation of goods. The company also offers storage facilities for residential moving and assures timely arrival or delivery.
5 Stars Movers NYC
based on 265+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About 5 Stars Movers NYC
Additional Cities Served: Mount Vernon, Manhattan, Queens, Long Beach, Harrison, Glen CoveShow More >
Moving Services
- Local Moving Services
- Long Distance Moving
- Packing Services
- Piano Moving Service
- Loading and Unloading Labor Help
- Commercial Moving Services
- International Moving
- Moving and Storage Service
- Man with a Van
- Moving Supply Store
Have feedback for 5 Stars Movers NYC?
Error. Please try again later.
Summarized Review of 5 Stars Movers NYC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.49/10
Nationwide Average: 8.44/10
5 Stars Movers NYC is highly praised for exceptional service and making moves easy, despite a few reports of poor experiences and dissatisfaction.
Recent Reviews Mention...
“5 Stars Movers NYC offers unparalleled service”
“surpassed my expectations and am thoroughly pleased”
“exceptional service for our relocation”
2. Punctuality
6.45/10
Nationwide Average: 8.07/10
5 Stars Movers NYC generally arrives on time and completes moves swiftly, although there have been notable instances of significant delays and no-shows.
Recent Reviews Mention...
“they were on time”
“arrived right on time”
“arrived on time and completed move swiftly”
3. Affordability
6.91/10
Nationwide Average: 7.69/10
5 Stars Movers NYC generally offers competitive and fair pricing, though there are some concerns about unexpected fees and price changes.
Recent Reviews Mention...
“pricing was the most competitive”
“pricing is fair”
“competitive prices and transparent billing”
4. Communication
6.74/10
Nationwide Average: 7.53/10
5 Stars Movers NYC shows a mix of high praise for responsiveness and professionalism in many instances, yet faces significant criticism for lack of communication and responsiveness in others, indicating inconsistency in their communication efforts.
Recent Reviews Mention...
“professional and attentive from the first contact”
“zero communication since the incident”
“no one called or picked the office phone after multiple messages”
5. Stick to Prices
4.26/10
Nationwide Average: 5.99/10
5 Stars Movers NYC has a mixed reputation, with some customers praising their transparency and others criticizing them for hidden fees and price changes.
Recent Reviews Mention...
“transparent billing”
“lied about the original price”
“Changes prices and makes things difficult.”
6. Speed
8.56/10
Nationwide Average: 8.58/10
5 Stars Movers NYC is consistently praised for their efficiency and swiftness, despite a couple of mentions of delays and slowness.
Recent Reviews Mention...
“were efficient in the moving process”
“completed the move swiftly”
“crew was insanely slow and often idle”
7. Friendliness
8.46/10
Nationwide Average: 8.91/10
5 Stars Movers NYC generally receives glowing reviews for their team's great attitudes, politeness, and dedication to customer satisfaction, despite a few isolated negative experiences.
Recent Reviews Mention...
“had a great attitude”
“they all had great attitudes”
“polite and went above and beyond”
8. Will Hire Again
6.94/10
Nationwide Average: 8.18/10
5 Stars Movers NYC receives strong endorsements from the majority of customers, with many expressing they would not only rehire but highly recommend the company, despite a few customers reporting dissatisfaction and stating they would not use the services again.
Recent Reviews Mention...
“stands out as the top moving company”
“would utilize their services for the second time”
“wholeheartedly recommend their services”
9. Professionalism
7.4/10
Nationwide Average: 8.31/10
5 Stars Movers NYC generally receives high praise for the team's professionalism and efficiency, despite a few reports of unpreparedness and unprofessional behavior.
Recent Reviews Mention...
“impressed with the professionalism of their team”
“team is both professional and efficient”
“exhibited remarkable professionalism”
10. Conflict Handling
1.4/10
Nationwide Average: 4.07/10
5 Stars Movers NYC consistently fails to address or rectify issues, including damage, overcharging, late arrivals, and insurance claims, showing a lack of effort and interest in resolving customer complaints.
Recent Reviews Mention...
“did not rectify damage done”
“they take forever for an insurance claim”
“no concerned response to the issue reported”
11. Precision & Care
7.58/10
Nationwide Average: 8.01/10
5 Stars Movers NYC generally receives high praise for their meticulousness and protective measures, although there are notable exceptions of damage and negligence.
Recent Reviews Mention...
“keeping my belongings safe and secure”
“they were very careful when moving delicate items”
“handled my belongings with utmost care”
Great Crew Members
| Mike | Mike an excellent organizer, kept group on track |
| Jack | primary point of contact and was awe-inspiring |
| Daniel, Joseph | Daniel was helpful and responsive, Joseph was proactive and responsive |
| Joseph, Fred, Daniel | lead the team well, very efficient and pleasant |
| Joseph | responsive and extremely helpful during the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact 5 Stars Movers NYC
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
New York City Moving Services
Nearby Cities
