Capital City Movers NYC

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MoversChevron RightNew YorkChevron RightNew York CityChevron RightCapital City Movers NYC
Very Good
based on 1389+ data points
Circle Info

About Capital City Movers NYC

Capital City Movers NYC provides local residential moving services to residents in Manhattan, The Bronx, Staten Island, Westchester, and beyond. With over 20 years of experience as reputable movers in New York City, NY, you can trust Capital City for a stress-free relocation experience. Capital City won an Angie’s List Super Service Award in 2017 and has earned an A+ BBB rating. This Yonkers moving company is passionate about providing a wide variety of services to its clients, including packing services, carpentry, and handyman services so you don’t have to reach out to various companies to get what you need. This experienced local- and long-distance NY moving company will make even the most challenging moves simple.

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Moving Services

  • Local Moving
  • Long Distance Moving
  • Commercial Moving
  • Packing & Unpacking
  • International Freight Solutions
  • Storage
  • White Glove Service
  • Handyman Services
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

3808700

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in New York City, NY 2022 award

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Summarized Review of Capital City Movers NYC

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.71/10

Nationwide Average: 8.44/10

Comment Dots

Capital City Movers NYC overwhelmingly impresses with numerous positive testimonials praising their professionalism, efficiency, and customer satisfaction, despite a few reports of damage and dissatisfaction.

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Recent Reviews Mention...

efficient and professional service

value my belongings, they destroyed it

great experience with the move

2. Punctuality

8.86/10

Nationwide Average: 8.07/10

Comment Dots

Capital City Movers NYC consistently receives high praise for their timely arrivals and quick response times, with only a few instances of delays.

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Recent Reviews Mention...

provided a moving crew for the very next day

Movers showed up early

arrived on time

3. Affordability

8.59/10

Nationwide Average: 7.69/10

Comment Dots

Capital City Movers NYC is largely regarded as offering competitive, reasonable, and often the best prices for their services, despite a few mentions of high costs.

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Recent Reviews Mention...

competitively priced

competitive price

Vlad's quote was extremely reasonable

4. Communication

8.37/10

Nationwide Average: 7.53/10

Comment Dots

Capital City Movers NYC generally excels with numerous accounts of responsiveness, professionalism, and courteous interactions, though a few instances of poor communication and unresponsiveness from certain individuals and management were noted.

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Recent Reviews Mention...

Sara at the office was a pleasure to work with

Nigel was able to handle sudden changes efficiently

Vlad diligently guided us through the process

5. Stick to Prices

7.49/10

Nationwide Average: 5.99/10

Comment Dots

Capital City Movers NYC generally maintains their quoted prices with many customers appreciating their transparency and fairness, despite a few reports of price discrepancies and hidden charges.

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Recent Reviews Mention...

provided a fair estimate and clear expectations

accurate in her quote with no surprises

no surprises, accurate quote

6. Speed

9.51/10

Nationwide Average: 8.58/10

Comment Dots

Capital City Movers NYC is overwhelmingly praised for their efficiency, quickness, and ability to work hard, with only a couple of exceptions noting delays.

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Recent Reviews Mention...

efficient in packing and unpacking

everything was done quickly

Fast and reliable

7. Friendliness

9.48/10

Nationwide Average: 8.91/10

Comment Dots

Capital City Movers NYC receives overwhelmingly positive feedback for their polite, respectful, and friendly service, with only a rare minor complaint.

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Recent Reviews Mention...

Rafi and his crew work well together and are friendly

accommodating and friendly

crew was friendly and polite

8. Will Hire Again

8.27/10

Nationwide Average: 8.18/10

Comment Dots

Capital City Movers NYC generally receives highly positive feedback, with the majority of customers indicating they would recommend and reuse their services, though there are a few who express dissatisfaction and a reluctance to hire again.

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Recent Reviews Mention...

recommend them to everyone

would recommend highly

would use Capital City Movers again

9. Professionalism

8.74/10

Nationwide Average: 8.31/10

Comment Dots

Capital City Movers NYC overwhelmingly receives praise for their efficient, hardworking, and professional conduct, though there are a few isolated reports of unprofessional behavior and issues with service.

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Recent Reviews Mention...

crew was professional

crew conducted themselves professionally

team conducted themselves professionally

10. Conflict Handling

4.38/10

Nationwide Average: 4.07/10

Comment Dots

Capital City Movers NYC shows a notably mixed but ultimately positive record, with numerous instances of going above and beyond to address and remedy issues, despite several criticisms of failing to take responsibility or provide adequate compensation.

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Recent Reviews Mention...

did not provide reasonable reimbursement for damage

Did not offer reasonable reimbursement.

Informed of a loose rusty screw

11. Precision & Care

8.02/10

Nationwide Average: 8.01/10

Comment Dots

Capital City Movers NYC generally excels, with numerous satisfied customers praising their meticulous handling, wrapping, and protection of items, despite a few reports of damage and mishandling.

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Recent Reviews Mention...

nothing broke, careful with items

valuable furniture and gym equipment were damaged

Gym equipment and furniture were damaged.

Customer Insights icon

Customer Insights

Cost: $ 1119.00 from 3 reviews


Local Move Duration: 3.5 hours from 8 reviews

Interstate Move Duration: 5 days from 5 reviews

Great Crew Members icon

Great Crew Members

RafaelRafael and his team provided professional service
Rafi, SaraRafi led a great crew, Sara was helpful in the office
Rafi,Bukiall business and got the job done without issue
Nigelwent above and beyond to accommodate urgent needs
RafaelFound a way to move large sofa through balcony window
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Capital City Movers NYC

Location
333 E 109th St, New York City, NY, 10029
Phone
(718) 619-4881
Link
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