Chelsea Moving & Storage is a family-owned and operated company based in New York City. They offer a range of services such as local moves within New York City, NY, long-distance moves nationwide, including Florida, Massachusetts, Connecticut, Pennsylvania, Maryland, Virginia, North Carolina, South Carolina, Georgia, and other states, and office moves. In addition, they provide a multitude of ancillary services like international shipping, storage, and packing. What sets Chelsea Moving & Storage apart is their many years of experience, reputation for reliable and professional service, and a commitment to customer satisfaction. They pride themselves on their ability to handle a variety of items including antiques, pianos, valuable artwork, and more.
Chelsea Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Chelsea Moving & Storage
Additional Cities Served: Jersey City, New Rochelle, Hempstead, West New York, Hoboken, ManhattanShow More >
Moving Services
- Local Moves
- Long Distance Moves
- Office Moves
- Storage
- Packing Supplies
- Piano Moving
- Cheap Moves
- Furniture Moving
- Appliance Moving
- Commercial Moves
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Chelsea Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Chelsea Moving & Storage generally provides a highly satisfactory and professional service, though there are some reports of disappointment and issues with pricing and item handling.
Recent Reviews Mention...
“great work by movers”
“great work by movers”
“loved them in the past but disappointed this time”
2. Punctuality
Nationwide Average: 8.07/10
Chelsea Moving & Storage generally maintains an exceptional record of being on time, with the majority of feedback highlighting their promptness and only a couple of exceptions regarding delays.
Recent Reviews Mention...
“were timely”
“on time”
“arrived an hour late and charged for traffic delay ”
3. Affordability
Nationwide Average: 7.69/10
Chelsea Moving & Storage generally provides fair and competitive pricing, although there have been some criticisms regarding unexpected fees and overcharges.
Recent Reviews Mention...
“inexpensive”
“unexpected overcharges due to charging by the hour ”
“fair”
4. Communication
Nationwide Average: 7.53/10
Chelsea Moving & Storage generally excels, with customers overwhelmingly praising efficient and accommodating interactions, though there are some noted instances of dissatisfaction regarding transparency and professionalism.
Recent Reviews Mention...
“easy to work and communicate with”
“they are responsive”
“very responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Chelsea Moving & Storage generally maintains the initial estimates, though there are notable instances of unexpected charges and discrepancies.
Recent Reviews Mention...
“had to take their word for time charges, which seemed unverified ”
“ensured that the job was completed within the estimate”
“charged for extra time not worked”
6. Speed
Nationwide Average: 8.58/10
Chelsea Moving & Storage generally receives high praise for their efficiency and swiftness, although there are minor concerns regarding the careful handling of items.
Recent Reviews Mention...
“always fast”
“quick but not careful with packing ”
“fast, efficient”
7. Friendliness
Nationwide Average: 8.91/10
Chelsea Moving & Storage consistently receives praise for the amiable and professional demeanor of their team, with customer experiences highlighting their cooperative, respectful, and genuinely pleasant interactions, despite isolated complaints.
Recent Reviews Mention...
“they are friendly”
“pleasant people”
“friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Chelsea Moving & Storage enjoys a high level of customer loyalty, with many customers expressing strong intentions to use their services again or recommend them to others, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“definite loyal customer now”
“recommend this company and would hire again”
“appreciate their hard work but disappointed this time”
9. Professionalism
Nationwide Average: 8.31/10
Chelsea Moving & Storage is overwhelmingly viewed as very professional and experienced, with only a few instances of perceived unprofessional behavior.
Recent Reviews Mention...
“staff movers were extremely diligent and professional”
“conducted themselves professionally”
“know what they're doing”
10. Conflict Handling
Nationwide Average: 4.07/10
Chelsea Moving & Storage generally demonstrates a strong commitment to customer satisfaction, offering resolutions like repairs and complimentary services, despite isolated reports of management being unaccommodating.
Recent Reviews Mention...
“willing to ensure that the job was completed satisfactorily”
“manager was arrogant and dismissive about overcharges”
“had my chair properly repaired at no additional cost”
11. Precision & Care
Nationwide Average: 8.01/10
Chelsea Moving & Storage generally receives high praise for their meticulous attention, protecting everything from antiques to fragile items, and ensuring minimal damage during moves.
Recent Reviews Mention...
“handled all my items with precision, care and diligence”
“found lots of dings and scratches in furniture”
“very careful”
Customer Insights
Hourly Minimum: 3 hours from 3 reviews
Local Move Duration: 2.5 hours from 8 reviews
Great Crew Members
| Donovan,Naomi | Donovan and Naomi are professional and courteous. |
| Donovan, Naomi | Donovan and Naomi impressed me with great service |
| Naomi, Victor, Donovan | Naomi and Victor terrific in the office, Donovan excellent during move |
| Naomi | fantastic setting up my move and accommodating |
| Naomi | Naomi in the office understood and was beyond accommodating |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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