West Side Movers

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based on 971+ data points
Circle Info

About West Side Movers

West Side Movers opened up in 1972 out of an Upper West Side apartment. Since then, Joanne and Steve, owners of this New York moving company, have become a choice for many seeking to hire movers in New York City, NY. Over the past 50 years, West Side Movers has not only been moving New Yorkers but also supplies online boxes to help you get a head start on your move. They also provide storage services in climate-controlled facilities. The company promises personal care and attention for an enjoyable relocation experience. West Side Movers offers packing and unpacking, furniture assembly, artwork and antique moving, crating, box delivery and more. These NY movers can move you all the way from NY to Florida, or anywhere in between!

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Moving Services

  • Local and Long Distance moving services
  • Packing and Unpacking services
  • Furniture Disassembly and Assembly
  • Storage services
  • Delivery of Boxes & Supplies
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

1112436

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in New York City, NY 2024 award
Top 10 Movers in New York City, NY 2023 award
Top 10 Movers in New York City, NY 2022 award

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Summarized Review of West Side Movers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.16/10

Nationwide Average: 8.44/10

Comment Dots

West Side Movers receive overwhelmingly positive feedback for their seamless, efficient, and professional moving services, with only a few isolated reports of dissatisfaction regarding pricing, professionalism, and service delivery.

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Recent Reviews Mention...

great experience with Westside Movers

great work by movers

great work by movers

2. Punctuality

8.86/10

Nationwide Average: 8.07/10

Comment Dots

West Side Movers generally shows strong performance in being on time, with numerous instances of early arrivals and timely completions, despite a few notable instances of lateness.

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Recent Reviews Mention...

The crew was punctual

showed up on time

completed everything on time

3. Affordability

7.87/10

Nationwide Average: 7.69/10

Comment Dots

West Side Movers receives mixed reviews with many customers finding their services to be value for money and competitively priced, while a significant number of others criticize the company for charging much more than the estimates provided.

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Recent Reviews Mention...

services were of great value

not the least expensive but worth it

pricing was fair

4. Communication

8.68/10

Nationwide Average: 7.53/10

Comment Dots

West Side Movers generally provides excellent, responsive, and coordinated communication, despite a few instances of misunderstanding and unresponsiveness.

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Recent Reviews Mention...

excellent communication throughout

communication with Matt was clear and comfortable

gave me a fair quote promptly

5. Stick to Prices

7.5/10

Nationwide Average: 5.99/10

Comment Dots

West Side Movers has mixed feedback with several customers praising them for not exceeding estimates and honoring initial quotes, while a notable number report being charged significantly more than expected.

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Recent Reviews Mention...

resolved all issues honestly and effectively

scheduled the move that same week

pricing in line with estimate, transparent overages

6. Speed

9.1/10

Nationwide Average: 8.58/10

Comment Dots

West Side Movers generally provides quick and efficient moving services, although there are a few instances of significantly slower performance.

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Recent Reviews Mention...

completed the job quickly

efficient and organized team

job was completed in less than an hour

7. Friendliness

9.41/10

Nationwide Average: 8.91/10

Comment Dots

West Side Movers generally receives high praise for their courteous, professional, and personable staff, though there are a few reports of rudeness and unprofessional conduct.

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Recent Reviews Mention...

crew was compassionate and professional

his group was so nice and friendly

Reggie and his crew were professional

8. Will Hire Again

8.96/10

Nationwide Average: 8.18/10

Comment Dots

West Side Movers overwhelmingly receives glowing endorsements from a vast majority of reviewers, suggesting a strong inclination among customers to use their services again, despite a few dissatisfied voices.

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Recent Reviews Mention...

recommend this company and would hire again

I'll use you again and refer you

recommend this company and would hire again

9. Professionalism

9.11/10

Nationwide Average: 8.31/10

Comment Dots

West Side Movers overwhelmingly receives high praise for their professionalism, dedication, and efficient service, despite a few reports of unprofessional behavior and issues regarding tips.

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Recent Reviews Mention...

crew was organized and helpful

were very professional

crew conducted themselves professionally

10. Conflict Handling

5.51/10

Nationwide Average: 4.07/10

Comment Dots

West Side Movers have mixed reviews, showing instances of both prompt rectification and a lack of responsiveness to issues, leading to dissatisfaction among some customers.

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Recent Reviews Mention...

diligently resolved issues with honesty

quickly located missing shelves

decided to reimburse us for our dry cleaning costs

11. Precision & Care

9.13/10

Nationwide Average: 8.01/10

Comment Dots

West Side Movers generally receives high praise for ensuring items arrive in pristine condition, with very few reports of carelessness or damage.

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Recent Reviews Mention...

took amazing care of belongings

careful with boxes and pictures

moved large couch without damage

Customer Insights icon

Customer Insights

Local Move Duration: 4.75 hours from 6 reviews

Interstate Move Duration: 5 days from 4 reviews

Great Crew Members icon

Great Crew Members

Chrisassisted from the first day with patience
Mattcommunication was clear, and he was very attentive
ReggieReggie and his crew were efficient and professional
Chris,MarkChris was extremely professional, Mark executed the move professionally
Vladimirmade it light hearted and so much less stressful
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact West Side Movers

Location
963 Columbus Ave, New York City, NY, 10025
Phone
(212) 874-3800
Link
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