Call NowReliable Moving is a locally owned and operated business that has been moving New Yorkers since 2016. Known for creating a stress-free moving environment for customers, Reliable Moving offers an extensive range of professional services, including residential, commercial, office, storage unit, in-house, and assisted living moves. It can also deliver and assemble household items or load and unload rental trucks and pods – whatever is needed to ensure your move is as smooth as possible. This Niagara Falls-based mover offers free estimates so that you can be confident about pricing before booking. It is fully licensed and insured, with dedicated customer service representatives ready to answer your questions. When you need a moving company in Buffalo, NY, you will be relieved to know that Reliable Moving is here for you.
Reliable Moving Inc.
About Reliable Moving Inc.
Additional Cities Served: Niagara Falls, North Tonawanda, Lockport, Depew, Tonawanda, FredoniaShow More >
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Moving Services
- Residential Moving
- Commercial/Office Moving
- Storage Unit Moving
- Assisted Living Moving
- Loading/Unloading Rental Trucks/Pods
- Delivery & Assembly of Household Items
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Reliable Moving Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Reliable Moving Inc. is widely praised for their exceptional service, professionalism, and efficiency, though a few customers have reported dissatisfaction due to service failures or damage to valuables.
Recent Reviews Mention...
“the wrapping of our furniture was impressive”
“wise and excellent choice”
“Prompt and professional with family move”
2. Punctuality
Nationwide Average: 8.07/10
Reliable Moving Inc. generally receives high praise for being on time, though there have been a few instances where they were significantly late or did not show up.
Recent Reviews Mention...
“prompt reply and short notice service”
“arrived on time”
“On time”
3. Affordability
Nationwide Average: 7.69/10
Reliable Moving Inc. generally offers fair and reasonable pricing, though there are instances of customers feeling overcharged or receiving inflated quotes.
Recent Reviews Mention...
“very reasonable with price”
“felt overcharged due to hourly minimum”
“gave her an awesome deal”
4. Communication
Nationwide Average: 7.53/10
Reliable Moving Inc. generally provides prompt and clear replies, though there are some concerns about call responsiveness.
Recent Reviews Mention...
“prompt reply indicates great communication”
“never picked up my calls”
“communicated promptly and clearly”
5. Stick to Prices
Nationwide Average: 5.99/10
Reliable Moving Inc. has received mixed reviews with some customers experiencing unexpected costs and lack of upfront information, while others commend the company for its honesty and no hidden fees.
Recent Reviews Mention...
“was not told about the 3 hour minimum upfront”
“gave an inflated quote relative to their normal pricing”
“had to pay the price per hour during travel”
6. Speed
Nationwide Average: 8.58/10
Reliable Moving Inc. is consistently praised for their quick and efficient services, although one review cites a negative experience with slow moving and missing items.
Recent Reviews Mention...
“they move my stuff quickly”
“professional and efficient”
“quick and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Reliable Moving Inc. consistently receives praise for their pleasant, courteous crew, being noted for their professional and respectful attitude towards clients, including exceptional treatment of elders and a universally friendly approach from all employees.
Recent Reviews Mention...
“Would recommend this company”
“very pleasant moving crew”
“they are courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Reliable Moving Inc. enjoys strong customer satisfaction with many expressing a high likelihood of recommending and rehiring the company, although a few dissenting voices have cited serious complaints.
Recent Reviews Mention...
“would definitely hire them again”
“Highly recommend”
“will definitely use services again”
9. Professionalism
Nationwide Average: 8.31/10
Reliable Moving Inc. consistently demonstrates exceptional professionalism, with all feedback highlighting their readiness, efficiency, and the highly professional attitude of the movers throughout the moving process.
Recent Reviews Mention...
“Always ready to help with necessary equipment”
“were professional”
“professional”
10. Precision & Care
Nationwide Average: 8.01/10
Reliable Moving Inc. generally receives high praise for their meticulous and protective handling of furniture and belongings, despite a couple of reports of carelessness.
Recent Reviews Mention...
“nothing was damaged”
“excellent care of my furniture”
“everything moved with no issues”
Great Crew Members
| Jethro | Jethro did an excellent job |
| Jethro | deserving praise for handling with care and professionalism |
| Jethro | did a great job with our moving |
| Jethro | Jethro and his team did a great job |
| Jethro | Jethro led a professional and efficient crew |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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