The Moving Doctor

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MoversChevron RightNew YorkChevron RightRochesterChevron RightThe Moving Doctor
Good
based on 386+ data points
Circle Info

About The Moving Doctor

The Moving Doctor is a licensed, bonded, and insured moving company with over 30 years of experience servicing the New York metropolitan area. Established in 1991, this locally owned business can handle residential and commercial moves of any size, whether they be local or long-distance relocations. It also offers packing and unpacking services and storage options in its state-of-the-art warehouse. All of the company’s trucks and facilities are certified bed bug-free, so you don’t have to worry about bringing any nasty surprises to your new home. The Moving Doctor guarantees transparent pricing that includes transit and labor protection costs. Moving estimates are free and contain no hidden fees. The Moving Doctor is headquartered in Queens and has two branches in Nassau and Suffolk Counties. For those who require movers in Hempstead, NY, it offers its comprehensive services. It is an AMSA-certified ProMover and a BBB-accredited business with an A+ rating.

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USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

1389110

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Rochester, NY 2023 award
Top 10 Movers in Rochester, NY 2022 award
Top 10 Movers in Rochester, NY 2021 award

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Summarized Review of The Moving Doctor

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.73/10

Nationwide Average: 8.44/10

Comment Dots

The Moving Doctor is overwhelmingly viewed as highly professional and efficient, offering excellent moving experiences, despite a few dissatisfactions regarding service speed and handling.

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Recent Reviews Mention...

most professional company I have ever dealt with

Excellent moving experience

Excellent moving service

2. Punctuality

8.87/10

Nationwide Average: 8.07/10

Comment Dots

The Moving Doctor consistently demonstrates reliability with nearly all reviewers noting that the movers were on time, except for a singular instance where no one showed up on the pickup day.

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Recent Reviews Mention...

guys were on time

the movers that came were on time

worked fast and managed time well

3. Affordability

6.61/10

Nationwide Average: 7.69/10

Comment Dots

The Moving Doctor receives mixed feedback, with many customers finding their services to be reasonably priced and great value, while a significant minority report issues with being overcharged or prices being almost double the initial quote.

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Recent Reviews Mention...

Their prices were reasonable

adds on almost double the price

Rates are reasonable

4. Communication

7.43/10

Nationwide Average: 7.53/10

Comment Dots

The Moving Doctor generally receives high praise for their responsive and professional staff, as well as a smooth booking process, though there are notable instances of dissatisfaction regarding responsiveness and transparency about payment methods.

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Recent Reviews Mention...

office staff is great

booking process with them was smooth

good communication throughout move

5. Stick to Prices

5.37/10

Nationwide Average: 5.99/10

Comment Dots

The Moving Doctor has mixed feedback with several complaints about price increases and underestimation, but an equal number of customers appreciated accurate and unchanged quotes.

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Recent Reviews Mention...

tells one price then adds on almost double

huge underestimate in quote

did not stick to promised delivery time

6. Speed

9.18/10

Nationwide Average: 8.58/10

Comment Dots

The Moving Doctor consistently demonstrated exceptional efficiency and swiftness, with nearly all customers praising their ability to finish tasks ahead of schedule and only a singular critique on them being slower than expected.

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Recent Reviews Mention...

quickly broke down the furniture

service was quick

finished hours before expected

7. Friendliness

8.86/10

Nationwide Average: 8.91/10

Comment Dots

The Moving Doctor is overwhelmingly regarded for their professional, courteous, and friendly service, despite a few instances of reported rude behavior.

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Recent Reviews Mention...

professional and friendly

gentlemen were kind and sweet

professional and friendly

8. Will Hire Again

8.28/10

Nationwide Average: 8.18/10

Comment Dots

The Moving Doctor receives overwhelmingly positive feedback with the vast majority of customers indicating they would use their services again or recommend them highly, despite a few dissatisfied voices.

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Recent Reviews Mention...

highly recommend them and would hire again

Would definitely use them again in the future

would highly recommend this moving company

9. Professionalism

8.77/10

Nationwide Average: 8.31/10

Comment Dots

The Moving Doctor generally receives high praise for the professional demeanor and conduct of their team, despite a few mentions of unprofessional behavior.

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Recent Reviews Mention...

most professional company I have ever dealt with

All of the movers were professional

professional crew

10. Conflict Handling

3.95/10

Nationwide Average: 4.07/10

Comment Dots

The Moving Doctor has mixed feedback, with instances of refusal to take responsibility or offer adequate compensation, alongside instances of going out of their way to help and fulfilling every request made.

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Recent Reviews Mention...

claims to be a member of LI moving association but has not paid dues

fulfilled every request I made

denied responsibility and refused to address the issue

11. Precision & Care

8.61/10

Nationwide Average: 8.01/10

Comment Dots

The Moving Doctor generally receives high praise for their meticulous approach and respectful treatment towards customers' belongings, notwithstanding a few reports of damage or mishandling.

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Recent Reviews Mention...

extremely careful with all of our items

took amazing care of furniture

Took such good care of all my things

Customer Insights icon

Customer Insights

Local Move Duration: 3 hours from 5 reviews

Great Crew Members icon

Great Crew Members

DanyDany was very helpful during the booking process
Mary Drewtook time to speak to my mother and eased her heart
Nick, Chris, Nelson, BulmaroAmazing work and patient
Clyde, Rajprofessional, careful, worked quickly
Randy, Garthtreated my home as if it was their own
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact The Moving Doctor

Location
10 Skyline Dr, Plainview, NY, 11803
Phone
(516) 326-9800
Link
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