New York Couch Doctor is a moving company based in New York that offers furniture disassembly, assembly, and moving services throughout New York City / Manhattan, Brooklyn, Queens, Bronx & Staten Island, Nassau & Suffolk on Long Island, New York State, New Jersey, Connecticut, Philadelphia and Massachusetts. Notably, they also serve as movers in Glen Cove, NY, offering their unique services. The company specializes in dealing with oversized furniture and can disassemble and reassemble pieces efficiently to fit in tight spaces such as doorways, elevators, windows, and narrow stairways. With over ten years of experience, the team is driven towards customer satisfaction and offers a lifetime guarantee on the structural integrity of sofas. Their services also include furniture repair and reupholstery, reinforcing the durability of the furniture. They pride themselves on their ability to handle all types of furniture with a blend of skill and experience.
New York Couch Doctor
About New York Couch Doctor
Additional Cities Served: Woodbury, Great Neck, Farmingdale, East Hills, Great Neck Plaza, Pelham ManorShow More >
Moving Services
- Furniture disassembly
- Furniture assembly
- Couch and sofa disassembly
- Oversized bed disassembly
- Upholstered headboards
- Armoire and overstuffed chair disassembly
- Large table disassembly
- Furniture repair and reupholstery
- Moving pool tables
- Reassembly of furniture to fit into tight spaces
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Summarized Review of New York Couch Doctor
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
New York Couch Doctor has received a mix of extremely polarizing reviews, with notable dissatisfaction in several areas but also significant praise for exceptional service and professionalism in others.
Recent Reviews Mention...
“great experience and the couch looks fantastic”
“terrific job by Gio and Josh”
“most obnoxious, careless, and rude people”
2. Punctuality
Nationwide Average: 8.07/10
New York Couch Doctor generally demonstrates reliability and quick response times, though they have faced incidents of significant delays and poor communication regarding appointment times.
Recent Reviews Mention...
“his guy was at my place in 30 minutes”
“showing up 2.5 hours late”
“they came on time”
3. Affordability
Nationwide Average: 7.69/10
New York Couch Doctor has received mixed feedback, with many customers feeling overcharged or facing higher than expected prices, though some noted the service was worth the price or found the charges reasonable.
Recent Reviews Mention...
“charged a lot more than his initial estimate”
“worked with me on the price for fairness”
“assumed highest fee on the range would be charged.”
4. Communication
Nationwide Average: 7.53/10
New York Couch Doctor exhibits a mixed record, with customers reporting both exceptionally prompt and helpful interactions alongside significant frustrations involving rude behavior, inconsistency, and poor responsiveness from the management and staff.
Recent Reviews Mention...
“quickly shopped for quotes and availability”
“I received a call immediately after requesting a quote.”
“Sal was very accommodating and responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
New York Couch Doctor frequently charges the highest end of their estimates or more, often leading to customer dissatisfaction and perceptions of price misrepresentation.
Recent Reviews Mention...
“quoted the new price after the work was finished”
“landed on a number that felt fair to both”
“company did not stick to quoted prices”
6. Speed
Nationwide Average: 8.58/10
New York Couch Doctor overwhelmingly receives praise for their efficient and swift service, despite a few complaints about delays.
Recent Reviews Mention...
“wrapped up in just under 2 hours”
“worked extremely fast.”
“Quick service”
7. Friendliness
Nationwide Average: 8.91/10
New York Couch Doctor generally receives high praise for the courteous and pleasant demeanor of their staff, despite a few reports of rude and aggressive behavior.
Recent Reviews Mention...
“incredibly friendly and talented craftsman”
“they are rude”
“they were kind and patient”
8. Will Hire Again
Nationwide Average: 8.18/10
New York Couch Doctor experiences a notable divide in customer sentiment, with a significant portion expressing strong dissatisfaction and unwillingness to rehire due to issues like service quality and dishonesty, while another notable portion praises their experience, indicating they would not only rehire but also recommend the service.
Recent Reviews Mention...
“charged more than the initial estimate”
“Thank you for removing so much stress from my day”
“would definitely not hire again”
9. Professionalism
Nationwide Average: 8.31/10
New York Couch Doctor has mixed reviews with instances of unprofessional behavior balanced by numerous accounts of excellent expertise and professional conduct.
Recent Reviews Mention...
“honest businessman and talented craftsman”
“very professional Gio and Josh”
“conducted themselves poorly”
10. Conflict Handling
Nationwide Average: 4.07/10
New York Couch Doctor demonstrates a variable response to issues, with instances of both prompt resolutions and outright refusals to address complaints or damages.
Recent Reviews Mention...
“Owner did not address my cost concerns.”
“did not want to negotiate after damaging my door frame”
“did not attempt to rectify damage”
11. Precision & Care
Nationwide Average: 8.01/10
New York Couch Doctor appears to have a fluctuating reputation with many customers praising their meticulous attention to detail and careful handling but is also criticized for causing damage to furniture and property, leading to mixed reviews.
Recent Reviews Mention...
“damaging the inside of apartment”
“fixed my sinking sectional without causing damage”
“Couch looks like it was never dismantled”
Customer Insights
Cost: $ 848.00 from 29 reviews
Local Move Duration: 1 hours from 32 reviews
Great Crew Members
| Sal | did a great job with the couch |
| Sal | worked with me on price and was honest |
| Gio, Josh | terrific job, kind, patient, very professional |
| Sal | Sal was very accommodating and responsive |
| Sal, Tommy | Sal and Tommy were fast and efficient. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Glen Cove Moving Services
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