East Coast Moving Inc.
Additional Cities Served: Queens, Valley Stream, Long Beach, Glen Cove, Lynbrook, Floral ParkShow More >
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of East Coast Moving Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
East Coast Moving Inc. is overwhelmingly seen as providing poor service, characterized by scams, significant overcharges, and numerous instances of damaged goods, leading to a highly negative customer experience.
Recent Reviews Mention...
“excellent job moving my items”
“efficiently handled all aspects of the move”
“Beyond satisfied with the moving service”
2. Punctuality
Nationwide Average: 8.07/10
East Coast Moving Inc. overwhelmingly struggles with timeliness, with numerous reports of significant delays in both pickup and delivery.
Recent Reviews Mention...
“arrived on time”
“Crew showed up on time”
“they were 3 hours late”
3. Affordability
Nationwide Average: 7.69/10
East Coast Moving Inc. has consistently demonstrated poor performance with numerous customers reporting drastic increases in prices from original quotes, often doubling or more.
Recent Reviews Mention...
“Moved everything within my budget”
“the price quoted was beyond reasonable”
“charged $8000 instead of the quoted $2388.”
4. Communication
Nationwide Average: 7.53/10
East Coast Moving Inc. is consistently criticized for its poor, unprofessional conduct, marked by avoidant behavior, overcharging despite assurances, threatening messages, rudeness, lack of initiative in updates, and overall terrible communication practices.
Recent Reviews Mention...
“manager assured everything and calmed my concerns”
“they were very communicative”
“refused to continue service without more pay”
5. Stick to Prices
Nationwide Average: 5.99/10
East Coast Moving Inc. has a consistent history of significantly increasing the final cost over the initial quotes, frequently doubling prices and adding unexpected fees.
Recent Reviews Mention...
“quoted $2388 but charged $8000.”
“quoted $2100 then increased to $3500 after loading.”
“price increased due to more space needed”
6. Speed
Nationwide Average: 8.58/10
East Coast Moving Inc. generally receives criticism for their slow pace, including issues with long loading times, delayed deliveries, inefficient packing, late arrivals, and causing inconvenience to customers, despite a single account of efficiency.
Recent Reviews Mention...
“Moved everything in a very timely manner”
“quick with the moving process”
“crew was efficient”
7. Friendliness
Nationwide Average: 8.91/10
East Coast Moving Inc. generally receives negative feedback for its staff's attitude and professionalism, although there was a single mention of a friendly crew.
Recent Reviews Mention...
“very polite and respectful”
“the crew was wonderful and calming”
“polite and made the day fun”
8. Will Hire Again
Nationwide Average: 8.18/10
East Coast Moving Inc. is overwhelmingly perceived as a company that clients would not engage with or recommend for future services, aside from a singular exception praising their assistance.
Recent Reviews Mention...
“would hire again”
“recommend this company and would use again”
“would pick them each and every time”
9. Professionalism
Nationwide Average: 8.31/10
East Coast Moving Inc. is consistently criticized for having rude and unprofessional staff, including poor handling and care of items, with customers noting a pervasive lack of professionalism and improper conduct.
Recent Reviews Mention...
“professional team”
“crew was professional in calming my stress”
“very professional in their work”
10. Conflict Handling
Nationwide Average: 4.07/10
East Coast Moving Inc. demonstrates a consistent inadequacy in addressing and correcting customer grievances, from unaddressed claims and missed compensations to a general absence of effort in resolving service-related issues.
Recent Reviews Mention...
“did not try to resolve the issue fairly”
“didn't submit a claim to their insurance”
“no effort made to address complaints or rectify situation”
11. Precision & Care
Nationwide Average: 8.01/10
East Coast Moving Inc. consistently receives negative feedback for damaging furniture, mishandling items, and causing significant losses, showcasing a major issue in their moving practices.
Recent Reviews Mention...
“quick and attentive with furniture”
“damaged my furniture”
“damaged furniture by throwing items into boxes”
Customer Insights
Cost: $ 4134.00 from 26 reviews
Interstate Move Duration: 5 days from 13 reviews
Great Crew Members
Irene | Irene did her best to help. |
Irene | has a sense of humor |
Greg | was transparent about actual space used |
Irene,Dayquan | Irene and Dayquan tried to help with a discount |
Irene, Dayquan | Irene is the best, Dayquan very nice |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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