Becker Movers is a family-owned moving company based in Rochester, NY, trusted for over five decades since its establishment in 1971. With a service area covering Rochester and the surrounding regions, the company offers both residential and commercial moving services. Becker Movers prides itself on its professional moving services rooted in honesty and integrity, with an A+ rating from the BBB since 1975. The company is also licensed with both Wheaton World Wide Moving and Bekins, holding an authorization as a Steinway piano mover. Services include wrapping, packing, prep, and transport, with a focus on safety, reliability, and attention to detail.
Becker Movers
About Becker Movers
Additional Cities Served: Oswego, Batavia, Fulton, Canandaigua, Geneseo, BaldwinsvilleShow More >
Moving Services
- Residential Moving
- Commercial Moving
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Becker Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Becker Movers has predominantly negative reviews with numerous customers expressing extreme dissatisfaction, although a few testimonials highlight efficient, kind, and professional services.
Recent Reviews Mention...
“Becker's moved me and my family for many years”
“Move went somewhat smoothly”
“best moving company around”
2. Punctuality
Nationwide Average: 8.07/10
Becker Movers generally struggles with being on time, evidenced by multiple instances of not showing up as scheduled or getting lost, although there are a few reports of them arriving within the expected time frame.
Recent Reviews Mention...
“Never received the call as promised”
“never received a call to confirm appointment”
“they didn't show up as scheduled”
3. Affordability
Nationwide Average: 7.69/10
Becker Movers is consistently criticized for charging significantly more than quoted prices, including instances of over $700 for short moves and forcing clients to pay thousands of dollars for unauthorized services.
Recent Reviews Mention...
“Move ended up being costly”
“very high charges due to dragged out work”
“very pleased with them and the price”
4. Communication
Nationwide Average: 7.53/10
Becker Movers generally struggles with timely and respectful engagement, often lacking in prompt returns or confirmation calls, though there are a few exceptions where customers experienced excellent service and responsiveness.
Recent Reviews Mention...
“Lack of follow-up and aggressive response from owner”
“never received a call to confirm”
“no confirmation call received”
5. Stick to Prices
Nationwide Average: 5.99/10
Becker Movers consistently fails to honor initial quotes, often resulting in increased charges and confrontational behavior when these discrepancies are questioned.
Recent Reviews Mention...
“did not stick to expected crew size or efficiency”
“charged $183 instead of quoted $143”
“does NOT stick to their word.”
6. Speed
Nationwide Average: 8.58/10
Becker Movers has mixed reviews, with some customers praising their quick and efficient service, while others criticize them for moving slowly or being in too much of a rush.
Recent Reviews Mention...
“Movers had little urgency”
“must be the A Team implies speediness”
“longest move I’ve had despite having downsized”
7. Friendliness
Nationwide Average: 8.91/10
Becker Movers has received mixed reviews, with some customers experiencing exceptional courtesy and kindness, while others faced rudeness and negativity during their service.
Recent Reviews Mention...
“Aggressive call back from the owner”
“Joe, Mark, and Irving acted like superheroes”
“crew was polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Becker Movers overwhelmingly receives negative feedback, with most customers expressing a strong reluctance to use their services again due to various dissatisfactions.
Recent Reviews Mention...
“I will always use them”
“Will not use them again or recommend their services”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Becker Movers predominantly receives criticism for unprofessional behavior, including yelling at customers, taking advantage of time, complaints about incompetence, and instances of being rude, which overwhelmingly shadows the limited praise they receive for professional conduct.
Recent Reviews Mention...
“Lack of professionalism from owner”
“very unprofessional company”
“very unprofessional behavior”
10. Conflict Handling
Nationwide Average: 4.07/10
Becker Movers generally exhibits a lack of effort and unsatisfactory actions towards resolving damages or losses, often failing to provide adequate compensation or show sincere attempts at remediation.
Recent Reviews Mention...
“Failed to follow through on promises”
“manager does not call me back, feeling ignored”
“did not care about the damage caused”
11. Precision & Care
Nationwide Average: 8.01/10
Becker Movers frequently received criticism for damaging items, though a few customers reported satisfactory handling and protection of their belongings.
Recent Reviews Mention...
“broken the glass in front storm door”
“lifted heavy items without damaging”
“bed and drawers were damaged”
Customer Insights
Cost: $ 793.00 from 5 reviews
Hourly Minimum: 0.25 hours from 4 reviews
Local Move Duration: 3 hours from 8 reviews
Great Crew Members
Joe, Mark, Irving | lifted heavy items without flinching |
Miguel, Ed, Bob | Team was friendly, organized, and efficient |
Miguel,Eddie | Miguel and Eddie were quick, professional and fun |
Mark, Rob, Patrick | fast, friendly, strong, and careful |
Miguel,Pat,Emmanuel | were awesome, helpful and worked nonstop |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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