With over 90 years of experience in the moving industry, Clark Moving and Storage specializes in all kinds of relocations across the country and even beyond international borders. Serving families and businesses in and near Rochester, the locally-owned and operated company offers personalized moving services suitable to your needs. As an agent for Mayflower Transit, Clark Moving & Storage has the resources and a vast network of partners to make your move a breeze. It provides a range of flexible solutions and offerings, including portable containers and permanent storage facilities, full and partial packing services, and several freight options for your Buffalo, NY move.
Clark Moving & Storage
About Clark Moving & Storage
Additional Cities Served: Rochester, Albany, Batavia, Geneva, Oneida, CanandaiguaShow More >
Moving Services
- Local & New York State Residential Moving
- Interstate & USA Residential Moving
- International Residential Moving
- Hourly transportation rates
- Specialty Products
- Portable Storage Containers
- Air Freight
- Lift Vans
- Ocean Freight
- Steamship Containers
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Clark Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.29/10
Nationwide Average: 8.44/10
Clark Moving & Storage appears highly regarded for their professionalism, efficiency, and excellent service, despite a few reports of dissatisfaction.
Recent Reviews Mention...
“great work by movers”
“the entire move was a nightmare”
“recommend this company and would hire again”
2. Punctuality
8.89/10
Nationwide Average: 8.07/10
Clark Moving & Storage overwhelmingly receives praise for their timely arrivals and deliveries, with numerous mentions of being on time, though a couple of instances note concern for being late or not providing timely notification.
Recent Reviews Mention...
“the movers were on time”
“crew showed up on time”
“Timely”
3. Affordability
7.71/10
Nationwide Average: 7.69/10
Clark Moving & Storage generally receives praise for being reasonable and competitive in pricing, although a few outliers have expressed concerns about higher-than-expected costs.
Recent Reviews Mention...
“The price was very reasonable”
“reasonably priced”
“price is fair”
4. Communication
8.41/10
Nationwide Average: 7.53/10
Clark Moving & Storage generally receives high praise for responsive, professional, and helpful interactions, but there are a few instances of criticism pertaining to coordination issues and perceived rudeness.
Recent Reviews Mention...
“no clue how to coordinate out of state moving”
“answered my emails and calls in a timely manner”
“sales team very responsive and honest”
5. Stick to Prices
7.44/10
Nationwide Average: 5.99/10
Clark Moving & Storage generally maintains a strong reputation for accurate and dependable quotes, with many customers reporting charges as expected or even below estimate, despite a few instances of dissatisfaction regarding price changes and refunds.
Recent Reviews Mention...
“they lie and deceive their customers”
“charged exactly what was quoted”
“estimate was great & not a penny over”
6. Speed
8.81/10
Nationwide Average: 8.58/10
Clark Moving & Storage generally receives high praise for completing moves quickly and efficiently, though there are a few isolated reports of moves taking longer than expected.
Recent Reviews Mention...
“move completed in less time than expected”
“completed the move in a very timely manner”
“movers were efficient”
7. Friendliness
9.43/10
Nationwide Average: 8.91/10
Clark Moving & Storage consistently demonstrates courteous, polite, and professional interactions, with overwhelmingly positive feedback despite a rare mention of inappropriate behavior from an individual mover and a negative encounter on the phone.
Recent Reviews Mention...
“courteous, kind, and polite”
“pleasant at every junction of the move”
“Team leader was friendly and easy to talk with”
8. Will Hire Again
8.8/10
Nationwide Average: 8.18/10
Clark Moving & Storage is overwhelmingly praised by most customers who express strong intentions of repeat business and recommending their services, notwithstanding a few reports of negative experiences.
Recent Reviews Mention...
“would definitely recommend this company”
“would not hire again due to nightmare experience”
“would use them again in a heartbeat”
9. Professionalism
8.96/10
Nationwide Average: 8.31/10
Clark Moving & Storage generally receives high praise for its professional, courteous, and efficient team, with a couple of remarks about unprofessionalism that seem to be outliers within an overwhelming number of positive comments.
Recent Reviews Mention...
“Alex was a great leader”
“professionalism, which is rare these days”
“attention to detail”
10. Conflict Handling
5/10
Nationwide Average: 4.07/10
Clark Moving & Storage shows a polarized customer experience with significant praise for their diligent follow-ups and reimbursements in some cases, while also facing serious criticism for denying services and not rectifying issues in others.
Recent Reviews Mention...
“did not rectify deceiving situation”
“denied agreed service with policy change”
“careful followup at every stage of the move”
11. Precision & Care
8.87/10
Nationwide Average: 8.01/10
Clark Moving & Storage has received praise for treating customers’ belongings with great attention and care, although there have been a few instances of damage reported.
Recent Reviews Mention...
“they took good care of things”
“treated furniture as if it were their own”
“The price was very reasonable”
Customer Insights
Interstate Move Duration: 3 days from 3 reviews
Great Crew Members
| Alex, Lawrence, Melvin, Raymond, Rick Stoddard | Alex checked in and eased my stress, team worked like clockwork |
| Jackie,Mike | Jackie was communicative, and Mike was very helpful |
| Mike,Alex | Mike helped book move, Alex expertly transported belongings |
| Brian | Brian provided updates and confirmed delivery details |
| Mike | responsive and great help setting up the appointment |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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