From small to big moves, Joe’s Moving takes away the stress and hassle of relocations. Founded in Rochester in 2014, the locally-owned and operated company performs residential and office moves as well as labor-only services such as packing, loading, and furniture assembly. It also specializes in specialty moves, handling heavy and fragile items, including pianos and gun safes. With a seasoned team of movers in Rochester, NY with a combined 30+ years’ experience, Joe’s Moving has the knowledge and skills to transport your belongings quickly and securely anywhere in the Empire State. With affordable rates, you can choose a level of service that works for your needs and budget.
Joe's Moving Company
About Joe's Moving Company
Additional Cities Served: Ontario, Jamestown, Oswego, Batavia, Geneva, SweetwaterShow More >
Moving Services
- Apartment & Small Moves
- Residential Moves
- Commercial Moves
- Labor Only Service
- LongDistance Moving
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Joe's Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.83/10
Nationwide Average: 8.44/10
Joe's Moving Company is highly regarded for their professionalism, efficiency, and excellence in moving services, with only a few reports of negative experiences such as damaged or lost items.
Recent Reviews Mention...
“Joe's offered the best value”
“the movers were hard working and professional”
“great job by movers”
2. Punctuality
7.1/10
Nationwide Average: 8.07/10
Joe's Moving Company generally receives praise for arriving on time and scheduling promptly, but there are notable instances of significant delays and late arrivals that impact some customers' experiences.
Recent Reviews Mention...
“scheduled the move immediately”
“accurate quoted time”
“were timely”
3. Affordability
8.31/10
Nationwide Average: 7.69/10
Joe's Moving Company is frequently praised for offering value and reasonable prices, though there are occasional complaints about charges exceeding initial quotes.
Recent Reviews Mention...
“Joe's offered the best value”
“very reasonable price”
“price was still considerably lower than other quotes”
4. Communication
8.46/10
Nationwide Average: 7.53/10
Joe's Moving Company generally provides excellent customer service and proactive communication, although there are a few instances of communication breakdowns and unresponsiveness.
Recent Reviews Mention...
“Wasn't the best in the days leading up”
“answered my call right away”
“very smooth scheduling and quote process”
5. Stick to Prices
6.98/10
Nationwide Average: 5.99/10
Joe's Moving Company has received mixed reviews, with notable praise for maintaining or coming under their estimates, accompanied by multiple complaints about prices exceeding initial quotes.
Recent Reviews Mention...
“went a bit over the initial estimate”
“accurate quoted time”
“no surprises with the bill”
6. Speed
8.56/10
Nationwide Average: 8.58/10
Joe's Moving Company generally receives positive feedback for being quick and efficient, notwithstanding a few reports of slower service.
Recent Reviews Mention...
“took additional 2 hours”
“felt movers were inefficient and wasting time”
“most importantly EFFICIENT”
7. Friendliness
9.39/10
Nationwide Average: 8.91/10
Joe's Moving Company generally receives high praise for their courteous, polite, and cheerful staff, although a few instances of unprofessional behavior have been reported.
Recent Reviews Mention...
“the movers were very nice”
“very courteous and respectful”
“the movers were likeable”
8. Will Hire Again
8.79/10
Nationwide Average: 8.18/10
Joe's Moving Company appears to have a very high repeat hiring potential based on numerous positive recommendations and expressed customer satisfaction, despite a few isolated instances of dissatisfaction and reluctance for future engagements.
Recent Reviews Mention...
“focused and hard working crew”
“would recommend and hire again”
“would recommend Joe's Moving”
9. Professionalism
8.41/10
Nationwide Average: 8.31/10
Joe's Moving Company generally receives praise for their polite, efficient, and professional service, although there are a few dissatisfied reviews noting unprofessional behavior.
Recent Reviews Mention...
“professional crew”
“very polite and accommodating”
“movers were unprofessional and inefficient”
10. Conflict Handling
5.28/10
Nationwide Average: 4.07/10
Joe's Moving Company exhibits a polarized performance where the owner Joe, when involved, is often commended for taking swift and personal actions to rectify issues, yet there are numerous instances of unresponsiveness and inadequate resolutions from the management, leading to dissatisfaction among some customers.
Recent Reviews Mention...
“immediately found multiple solutions to solve a problem”
“unresponsive to attempts to resolve issues”
“all call attempts have remained unanswered”
11. Precision & Care
8.03/10
Nationwide Average: 8.01/10
Joe's Moving Company generally receives praise for careful handling and protecting clients' belongings during moves, despite a few reports of negligence and damage.
Recent Reviews Mention...
“Nothing was broken or damaged”
“equipment was moved with ease”
“items not packed well into storage unit”
Customer Insights
Cost: $ 1177.00 from 3 reviews
Local Move Duration: 3 hours from 10 reviews
Great Crew Members
| Joe, Cyrus, Justin | polite, courteous and efficient during the move |
| Joe | Joe finally appeared along with the third guy |
| Joe | Joe gave a fair estimate and came onsite |
| Justin, Ethan | far exceeded my expectations with speed and care |
| Joe, Steve | Joe was responsive and Steve with coworker was friendly and polite |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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