Featuring a solid reputation for outstanding moving services and impressive customer satisfaction for more than 30 years, Sheridan Brothers Moving relocates people anywhere across the city, country, or the world. Based in Rochester, New York, it offers a wide variety of products and services that include moving supplies, door-to-door moves, specialty moving, corporate and employee relocations, packing, loading, furniture assembly services, and short and long-term storage options. Whether you're looking for convenient Rochester, NY moving services to downsize or upsize your home or company, family-owned and operated Sheridan Brothers Moving ensures a quick and hassle-free experience so you can go back to your daily life and grind without delays.
Sheridan Brothers Moving
About Sheridan Brothers Moving
Additional Cities Served: Auburn, Lackawanna, Oswego, Batavia, Geneva, CorningShow More >
Moving Services
- Local Moving Services
- Out of State Moving Services
- International Moving Services
- Packing Services
- Storage Services
- ShortTerm Storage
- LongTerm Storage
- OneTouch Storage Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Sheridan Brothers Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Sheridan Brothers Moving is highly praised for exceptional, professional, and efficient service, with recurrent experiences of satisfaction and strong recommendations, despite a few dissatisfied customers noting unprofessionalism and issues with service and staff.
Recent Reviews Mention...
“can't say enough about these guys”
“Ty and Jeremy provided outstanding service”
“team was hardworking and skilled”
2. Punctuality
Nationwide Average: 8.07/10
Sheridan Brothers Moving generally receives high praise for their timeliness and communication about arrival times, with a few isolated reports of lateness and delays.
Recent Reviews Mention...
“they were timely”
“On time”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
Sheridan Brothers Moving receives mixed reviews, with a number of customers highlighting reasonable pricing and costs lower than quoted, while others express dissatisfaction with expensive services or charges exceeding initial quotes.
Recent Reviews Mention...
“charged me a fortune”
“less than what was quoted”
“price was very good”
4. Communication
Nationwide Average: 7.53/10
Sheridan Brothers Moving receives mixed feedback with numerous customers experiencing excellent, responsive, and helpful interactions, while a significant number report rudeness, poor follow-up, and a lack of transparency and communication around scheduling and pricing details.
Recent Reviews Mention...
“poor communication between the quote and actual workers”
“David Killion was very helpful”
“quick and responsive service, and informative calls”
5. Stick to Prices
Nationwide Average: 5.99/10
Sheridan Brothers Moving has mixed reviews with many customers expressing satisfaction with prices being as quoted or below, while a notable number report being charged more than the initial quote or facing uncommunicated fees.
Recent Reviews Mention...
“bill was less than quoted”
“price was less than what was quoted”
“quoted one price, charged another”
6. Speed
Nationwide Average: 8.58/10
Sheridan Brothers Moving is generally regarded as efficient and quick in their moving process, although a few customers have reported issues with slowness and unproductivity.
Recent Reviews Mention...
“did everything quickly”
“guys hussled, no milking the clock”
“Efficient”
7. Friendliness
Nationwide Average: 8.91/10
Sheridan Brothers Moving receives widespread acclaim for their polite, personable, and respectful staff, though there have been a few notable grievances concerning unprofessional behavior.
Recent Reviews Mention...
“They were polite”
“personable to talk with”
“they are generally awesome”
8. Will Hire Again
Nationwide Average: 8.18/10
Sheridan Brothers Moving is highly regarded by the majority for their service, with many customers expressing a strong desire to recommend and rehire them, although a minority have stated a clear unwillingness to do business with them again due to negative experiences.
Recent Reviews Mention...
“would definitely recommend them and call again”
“I highly recommend them”
“highly recommend and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Sheridan Brothers Moving generally receives high praise for their professional conduct, skilled work, and respectful service, with numerous instances of going above and beyond; however, there are some isolated reports of unprofessional behavior, lack of care, and irresponsibility among crew members.
Recent Reviews Mention...
“did everything professionally”
“They were professional”
“skilled in their profession”
10. Conflict Handling
Nationwide Average: 4.07/10
Sheridan Brothers Moving generally appears uncooperative and unresponsive to customer issues, with numerous instances of failing to offer adequate resolutions or follow-ups, despite a few rare commendations for rectifying problems.
Recent Reviews Mention...
“the owner wasn't willing to explain what happened”
“didn't replace my broken stuff and unapologetic”
“office was extremely rude and not helpful”
11. Precision & Care
Nationwide Average: 8.01/10
Sheridan Brothers Moving generally receives praise for their carefulness and respect for customers' belongings, though there are several reports of damage and negligent handling that suggest inconsistencies in service quality.
Recent Reviews Mention...
“handled my things with care”
“handled our items with care”
“respected and protected everything owned”
Customer Insights
Cost: $ 607.00 from 9 reviews
Hourly Minimum: 3 hours from 9 reviews
Local Move Duration: 3 hours from 20 reviews
Great Crew Members
| Ty, Jeremy | Outstanding service, polite, and professional |
| Corey, Rondell, Malcolm | Decreased stress and professionalism |
| Wallace | Wallace deserved praise for a job well done |
| Eric, Ron, Enrique | very impressed with how they worked |
| David | provided a thorough quote which was a plus |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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